What does it mean to export international mail? About places of international postal exchange, which are objects of postal services, on the territory of the Russian Federation. Postal status and order status on Aliexpress are two different things
On the way from China, your parcel will have to wait for one stage, which Aliexpress buyers call the “Bermuda Triangle”. And in fact, the parcel is being exported, and the tracking statuses do not change for some time. And visually it seems that the parcel has simply disappeared somewhere. Moreover, the postal company that transported your order to the border no longer has information about the parcel, since they handed over the parcel and it will then be sent by local mail. But the local post office does not yet have information, since the parcel has not yet reached them.
How many days to wait for import?
Of course, the question immediately arises, how many days do you need to wait from export to import? Which deadlines are considered normal, and which already indicate that the parcel is stuck and something needs to be done.
Let's look at the official documents. In the regulations of the Universal Postal Union, the standard time frame for a parcel to pass through the export-import stage is not indicated in any way. That is, there are no regulatory deadlines and you cannot make any claims. And even the seller himself can only roughly tell from his own experience the usual time frame in which the parcel arrives in a given country.
If you are lucky, the parcel can go through export-import in 3-6 days. On average, this stage lasts 2-3 weeks. During periods of pre-New Year congestion, parcels may be stuck at this stage for a month or more.
In some cases, when the mail is heavily loaded and when the parcel passes very “slow” sorting points, the parcel may be stuck for 2-3 months. This is why mediators believe that parcels to Russia and neighboring countries can be sent within 90 days and usually ask to wait for this period before returning the money for the reason ““.
Why are parcels stuck at export-import?
Your parcel is sent by the postal company to the border of China. Then it is transferred to customs and the “Export” status appears. The first delay may be at customs if there is a congestion there. The second delay may occur after customs inspection, when the parcel is distributed into the required container, where it will await its flight. Also, she can wait until this container is completely filled. And it is not known how long it will take until the goods physically leave China.
Further, upon arrival in the destination country, the parcel will wait its turn to clear customs at a temporary storage warehouse. It is impossible to predict how long she will spend here. Maybe a few days, maybe even months. Everything will depend again on the workload of customs.
The “Import” status appears when the goods have been transferred to customs, or when they have already passed customs clearance and arrived at the postal sorting center of the recipient’s country.
The parcel is stuck at export. When to open a dispute?
If at the export-import stage your order is stuck and the tracking statuses do not change, then the thought immediately arises of opening a dispute. But in fact, if the track was tracked earlier and it is clear that the parcel was sent, then a dispute should be opened no earlier than 2-3 days before the delivery deadline.
If you open earlier, both the seller and the mediators will insist that you wait until a certain date for your item.
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I don’t see much point in knowing a detailed description of a particular postal status. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).
However, many users want to understand what the parcel statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.
Delivery to the addressee / Delivery to the recipient
The parcel has been received by the addressee (at the post office or delivered by courier)
Flew to destination country
The parcel will be delivered to the post office of the destination country. Next, it will be delivered to one of the places of international postal exchange for subsequent import/export operations.
Departed from the airport
The parcel has departed from the airport of the sender's country and is heading to the destination country. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel is processed by the postal service. This may take from 3 to 10 days.
The parcel has departed from the airport of the sender's country and is heading to the destination country.
After the parcel leaves the territory of the sender's country and arrives at the destination country, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.
Released by Customs
The customs clearance procedure has been completed, and in the near future the parcel will be handed over to the post office of the destination country for further delivery.
Ready for shipment
Ready to ship
Means that the parcel is packed, marked and will be sent soon.
Detained by customs
This operation means that the parcel is detained by customs officers to carry out measures to determine the destination of the parcel.
When receiving goods by international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.
Submission
The parcel was sent to the wrong zip code or address, an error was discovered and it was redirected to the correct address.
Import international mail
The operation of receiving the item in the recipient's country.
All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered about where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.
The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.
Unsuccessful delivery attempt
Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.
Options for further action:
- New delivery attempt
- The parcel will be transferred for storage until demand or until the circumstances are clarified.
- Return to sender
What to do if you receive this status:
The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient. Status Processing at the sorting center - assigned during the delivery of the item through intermediate sorting centers of the postal service. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient. Generalized status, meaning the completion of processing of the parcel before sending it to the recipient. Means that the parcel is packed, marked and will be sent soon. Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping. Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient. The customs clearance procedure has been completed, the parcel has been handed over to the post office of the destination country for further dispatch to the recipient. The parcel has left the seller’s warehouse and is moving towards a logistics company or post office. Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement). The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country. Means that the parcel is packed, marked and will be sent soon. Generalized status, meaning the sending of a parcel from an intermediate point towards the recipient. The parcel will be handed over to Russian Post for delivery to one of the international postal exchange places, and subsequent import/export operations. The parcel is in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations. Pay attention! The next status will not be displayed immediately as soon as the parcel arrives in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days, depending on the workload of the place of international postal exchange. As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office. Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient. Read also: As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening). In the sender's country In the recipient's country Loading onto the plane before departure to the destination country. Means that the parcel is packed, marked and will be sent soon. Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country. In the sender's country The parcel has departed from the airport of the sender's country and is heading to the destination country. The next status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days. In the recipient's country The parcel is delivered to one of the places of international postal exchange for subsequent import operations. The parcel is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations. The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply. According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of the delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (toll-free), and they begin to respond to this application. The parcel has left the intermediate point of its route and is heading towards the recipient. The parcel has left the warehouse and is moving towards the post office or sorting center. The parcel has left the postal sorting center and is heading towards the recipient. The parcel left the sorting center in a transit (intermediate) country, sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations. This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar. The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient. This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar. Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc. The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination. Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening). This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification. Indicates the arrival of the parcel at the recipient's post office, which must deliver the parcel to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment. Indicates the arrival of a parcel at an intermediate postal hub for sorting, selecting a route and sending it to the recipient. The parcel has arrived at the sorting center of the destination country for subsequent import/export operations. The parcel has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations. The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient. Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient. The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination. Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination. The parcel arrived on the territory of Russia, for further import and dispatch to the recipient. The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment. In the sender's country The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country. In the recipient's country The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment. This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the parcel. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange. Indicates that the sender (seller) has transferred your order to a local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the shipment. The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient. In the sender's country The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country. In the recipient's country The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment. This operation means that customs has inspected the item and returned it to the Postal Service. In many MMPOs, customs works around the clock: this is the only way to check the colossal volume of mail incoming from abroad in a timely manner. Each customs officer is assisted by two postal operators. Transportation of a parcel from one sorting center to another, towards the recipient. This means that the parcel is being packed and marked for further shipment. The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country. The parcel has successfully passed inspection, is packed and ready to be sent to the destination country. Indicates the actual dispatch of the parcel to the destination country. The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days. If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search. Indicates the actual dispatch of the parcel to the destination country. The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days. If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search. This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar. Both on Aliexpress and on popular trackers, all postal statuses are translated into Russian. So you won’t come across statuses in English often. And yet, I decided to add here a translation and transcript of the most popular of them. A complete list of decoding statuses of international mail on our website Parcel delivered The entry means that the recipient received the postal item. Parcel returned The postal item has been received by the sender. The main reason for a return is the expiration of the storage period; it may also be due to an incorrect address or name of the recipient. The parcel is returned to the sender The postal item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, expiration of the storage period, or another circumstance. Parcel information received The sender (seller) assigned the postal item a number (track code) on the postal (courier service) website, but the parcel has not yet been accepted at the post office. It may take up to 10-14 days from the moment of registration until the actual sending of the postal item. Arrived at destination The mail item arrived at the recipient's post office (POS). Next, the OPS sends a notice (notification) to the recipient that the item is at the department. Arrived at customs By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that there is no customs declaration (incorrectly filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item. Left customs Parcel accepted The mail item is accepted for processing at the local post office from the sender (or seller). It is assigned a unique identification number (track code, tracking number), by which you can later track the location of the shipment. Unsuccessful delivery attempt This entry means that the postal operator reported an attempt to deliver the postal item to the recipient and for some reason the delivery did not take place. On the way - Transit point The postal item arrived at one of the sorting centers of the transit country for processing and further dispatch to the recipient. Tracking resumed The statuses of the mail item were not updated for a long time, and after this interval new tracking information appeared. Parcel tracking code has changed The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further dispatch to the recipient. Delivery service changed The mail item has been transferred to another postal service for processing and further dispatch to the recipient. Arrived at the customs office of the country of departure After sorting, all parcels are sent for customs inspection, where they go through an X-ray machine. By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that a customs declaration is missing (not completely filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item. Left the parcel collection point This status means that the parcel has been sent along the recipient's delivery route. Left the customs office of the country of departure Customs checked the postal item and returned it to the postal service. The parcel is preparing to be sent to the destination country This entry means packaging, labeling, loading into a container and other procedures necessary to send a postal item to the destination country. Transferred to postal service The mail item was transferred to the local postal service for processing and further dispatch to the recipient. Parcel released for delivery The postal item arrived at the post office, the postman was notified of the arrival of the item for delivery to the addressee. The entry may mean that a parcel has been sent to the recipient's address for home delivery or a notification has been sent about the arrival of the parcel to his address. The parcel is being prepared for delivery Indicates the arrival of a postal item at the recipient's post office, which must deliver the item. Information about further statuses is not provided The postal item was sent with a track code (tracking number), which is not tracked at the recipient's territory. Problems at customs The postal item is detained by customs authorities to carry out measures to determine the purpose of the postal item. When receiving goods by international mail within a calendar month, the cost of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, you must pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent by mail is missing or does not correspond to the actual information specified in the customs declaration, then there is a need to conduct a customs inspection and document its results, which significantly increases the time spent on processing shipments. There is an error in the parcel route, the parcel will be redirected to the correct address The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address. Parcel on the way Status meaning that the postal item has been sent to the recipient's address. The parcel has not yet been received from the sender The seller has registered the postal item on the website of the postal (courier) service, but in fact the postal item has not yet been transferred to the postal service. Tracking paused A lot of time has passed since the last update in postal tracking. And due to this long period, the track code will not be automatically tracked. The delivery service could also inform you that further tracking of the postal item will be stopped after it leaves the territory of the sender’s country and arrives at the destination country. Generalized status, which may imply return, return, temporary storage and other status. On the way - Left the waypoint The postal item is sent from an intermediate postal node and is sent towards the recipient. On the way - Arrived at the intermediate point The mail item arrived at the intermediate postal center for sorting, selecting a route and sending it to the recipient. Export from country of origin Indicates the actual dispatch of the postal item to the destination country. The postal item is transferred to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange (IMPO) of the country of destination. The “Export” status is the longest and the transition to the “Import” status may take some time due to the selection and agreement of the most optimal (cheapest) delivery route for your postal item for the carrier. At this stage, neither the sender nor the recipient can track the exact movement of the item over the Internet. Let's take a closer look at how to find out where the package is, when you need to go pick it up, and what basic rules are in place at post offices. Russian Post operates at a modern information level. What does it mean? If some 10-15 years ago people sending or waiting for a parcel had no idea where the item was, now it is possible to track all transactions with postal items. Many of us use the Internet, so it is possible to track the status of the parcel. After a long wait, the status “Waiting for the addressee at the place of delivery” appears on the Russian Post website. What does it mean, what actions need to be taken? This section is intended for those who are not familiar with the tracking process and have no idea how it is done. If you send something by mail, then after payment you should be given a receipt that indicates: It is the last point that interests us most. If a parcel is sent across Russia, it has a 14-digit number. The first six digits always indicate the post office code from which the item was sent. But how can you find out the number of the package that was sent to you? If this is a private person, then you can ask to dictate or write the item number. On the other hand, when it comes to a company or an online store, the manager must send either a check indicating the postal identifier or the identifier (number) itself. When it comes to foreign online stores, for example, the famous Chinese Aliexpress, the postal number is displayed opposite the product. You can copy it or hover your mouse over it and check the status right away. Just keep in mind that parcels sent from abroad have a 13-digit identifier; at the beginning and at the end of it (between the numbers) there are letter designations of the countries of departure and receipt. But there are cases in which this standard is not met. Before we begin discussing what “Waiting for the addressee at the place of delivery” means, let’s look at other statuses. Each parcel must undergo acceptance, sorting, customs (if sent overseas) and other operations. But there cannot be any exact standards for statuses, since everything depends on the geographical location of the sender’s and recipient’s post offices, and communication routes. As a rule, each parcel is sorted in the district center, in the regional center, then in those large cities where there is a transfer hub (airways, railways, highways and waterways). Information about the movements of the parcel will not bring any value to the recipient, unless the item does not arrive at the post office for a long time. Tracking at such a moment will help Russian Post employees check where the parcel stopped, at what stage and at what address. This work is carried out only when submitting an application to search for a postal item. We are only interested in the item “Waiting for the addressee at the place of delivery”, after which other statuses may appear. When this status appears on the parcel tracking website, you can safely go to the post office. You just need to check whether the item actually arrived at the department whose index you specified. The fact is that sometimes, for some reason, they are sent to someone else’s department. On the official website of Russian Post, it is mandatory to indicate not only the address, but also a point on the map indicating the operating hours of the branch to which it arrived. There are other nuances - the arrival of a paper notification, SMS (if you indicated a mobile phone number when sending) or the absence of both. If you see the status “Waiting for the addressee at the place of delivery,” then your parcel is definitely in the department indicated on the website. Before going to the post office, be sure to take your passport and check your mailbox to see if a notice has arrived. If it has arrived, then it needs to be filled out on the back of the sheet; if not, then write down the parcel number to dictate it to the operator at the department. Often you can see on the Internet or hear complaints from friends that the item “Waiting for the addressee at the place of delivery” has appeared on the tracking website, but the parcel is not there, according to a Russian Post employee. If such a status appears, it means that the department employees accepted the postal item, registered it, and it did not go anywhere. Therefore, here you need to focus on the competence and honesty of the department servants themselves. If you cannot resolve the issue peacefully, you can file a statement at the Russian Post reception or call the hotline. If the issue is not resolved, you can safely contact the prosecutor’s office (in the case of a very expensive product). The tracking does not end with the status “Waiting for the addressee at the place of delivery.” The corresponding item must appear after you receive the parcel. But there is another outcome of events. Let's look at both: But it also happens that the parcel remains in someone else’s department for good. Then it must be handed over to you after presenting your passport and filling out the notice. Many are probably interested in at what specific moment “Waiting for the addressee at the place of delivery” appeared on the website. Often, many of us are looking forward to some order or gift from a friend that we want to pick up as soon as possible. And now, finally, the long-awaited status has appeared. Should we rush? Of course, if the post office has not closed yet, just be sure to write down the parcel number. So at what point is the status “Waiting for the addressee at the place of delivery” assigned? Russian Post immediately posts information on the website as soon as the operator scans the barcode of the parcel. But there may be glitches and delays on the server, so the registration time may be false or late. For example, the parcel was registered at 16:12, but its status changed only at 18:02. Let's take an example with spouses. Let's say that the husband ordered a parcel from Aliexpress, but the purchased item is intended for his wife. When the goods arrive at the post office, the spouse finds himself on an urgent trip on business. Can the spouse be given the parcel? This is prohibited by the Russian Post rules. On the other hand, if the wife has not only her passport, but also her husband’s passport (or at least a copy), then the parcel can be delivered. In this case, the status “Waiting for the addressee at the place of delivery” changes to the appropriate one. There are parcels that are not tracked. This is especially true for orders with free delivery from foreign online stores. How do you know that it has arrived at the right post office? The seller must indicate the approximate time frame for delivery of the goods. When this period has passed, you can go to the post office. Just in case, take your passport and be sure to write down the departure number. It may also happen that the parcel has been waiting for the addressee at the place of delivery for a week or two. Therefore, you can start visiting the post office earlier. If any misunderstandings or doubts arise, please contact the employees of the post office where the parcel should arrive. Always indicate the postcode of only the branch closest to your home to avoid unpleasant situations. After sending a package, it sometimes seems like an eternity passes before it reaches the recipient. What is this - MMPO? This is one of the many statuses for a package being in transit. When tracking a parcel, which, fortunately, is now possible, sometimes incomprehensible statuses will be displayed on different sites and applications. This is what they mean and you need to find out. When sending a parcel to Russia from abroad or from Russia abroad, it moves to many points. One of the initial points of movement of a sent parcel from Russia is MMPO in Moscow. The movement of the parcel ends with arrival at the place of delivery and delivery to the addressee. Different statuses have their own decoding, but let’s stick to MMPO. This abbreviation stands for “place of international postal exchange.” What is this - MMPO? This is the place where the package is prepared for shipment from the country from which it is sent. At MMPO, the parcel goes through “its” customs. It is at the MMPO that the so-called dispatch is created, which will allow the recipient to receive the parcel in his country. A dispatch is several parcels grouped together. It is created for convenience. There are several MMPOs in the city of Moscow: It is easy to track your parcel within Russia. To do this, you need to know the tracking number of the parcel. It is issued at the post office. With a track number, you can go online and find sites that track mail. Thus, the parcel can be tracked even without registration. Registration does provide some advantages. For example, you will be able to receive SMS notifications or download a program to your smartphone, which will allow you not to think about how the package is moving and not to look at its route on the Internet every day. For example, after sending a parcel from Moscow to another country, the parcel may end up in Vnukovo. This MMPO has workshops 1, 2, 3, 4, etc. Even down to such little things you can track the parcel. When the parcel crosses the Russian border, its location can be tracked using the appropriate programs. These programs work similarly to how mail is tracked in Russia. For example, if a parcel is sent to Kazakhstan, after crossing the border you can go to the Kazakh postal website and track it. In the CIS countries, most sites have a Russian-language counterpart, so there should not be a language problem. As for non-CIS countries, in this case too, smart Russian-speaking programmers created and launched websites on the Internet with online programs that allow you to track parcels in Russian. Finding them is easy - just enter a query in the search bar of a search engine like Google, Yandex, etc.Processing
Processing at an intermediate point
Processing at the sorting center
Processing completed
Awaiting delivery to the post office
Awaiting shipment
Awaiting quality check
Export operation completed
Shipment from the seller's warehouse
Cancel shipment
Sending to terminal
Item is ready to ship
Sent
Sent to Russia
Sent to destination country
Sent from warehouse to sorting center
Transferred for storage
Transferred to customs
Loading onto the plane
Loading into transport
Preparations for shipment are completed
Preparing for shipment
Preparation for export
Left the airport
Left the international sorting center
Left the international exchange site
Left the mail terminal
Left the warehouse
Left the sorting center
Left the transit country
Information about the postal item has been received
Received information about the postal item in electronic form
Received for further processing
Parcel registered
Arrived
Arrived at the airport
Arrived at the international sorting center
Arrived at the delivery location
Arrived at the post office
Arrived in Russia
Arrived at the sorting center
Arrived at the sorting center of the destination country
Arrived at destination country
Arrived in transit country
Arrived at the small package processing center
Arrived at warehouse
Arrived at the terminal
Arrived on the territory of the Russian Federation
Reception
Reception by the customs service of the country of destination
Reception at customs
Reception from sender
Accepted by carrier
Sorting
Customs clearance
Customs clearance completed
Transit
Transportation
Package
Export
Export (content check)
Export (packaging)
Export international mail
Export, processing
Electronic parcel registration
What do postage statuses mean in English?
This status means that the recipient can independently contact the OPS to receive the shipment without waiting for a notification.
Upon receipt of this status, you must contact the post office delivering the item and find out the reason for non-delivery, or independently contact the post office to receive the item without waiting for notification.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since receiving the “Export” status, and there are no visible changes and the postal item has not received the “Import” status, then the sender must contact the post office and apply for a search.How are parcels tracked?
From departure to receipt: statuses
What to do when a status appears?
The status appears, but the parcel is not in the mail
What statuses may appear after?
At what point does the status appear?
Can I pick it up for someone else?
If not tracked
Post statuses
What is MMPO?
MMPO in Moscow
How to track a parcel in Russia?
We track the parcel in another country
