How to listen to a voice message? Listening to voice messages on MTS

“Voicemail” from MTS is represented by three convenient tools that allow you not to miss a single call. If for some reason the called subscriber’s phone is turned off or out of network coverage, then the call will be automatically forwarded to your voice mailbox, where the caller can leave a voice message. Let's talk about MTS Voicemail, which subscribers often call Answering Machine, in more detail and consider the features of each version of this service.

Description of service

  • “Voicemail (basic)”;
  • "Voice mail";
  • "Voicemail +".

By the way, the latest version of the service boasts a special application for smartphones. The “Voicemail (basic)” service from MTS fully lives up to its name. It allows you to store up to 15 messages from one subscriber for one day– this applies to both listened and unlistened messages. The duration of each message reaches 60 seconds. And this is where the functionality of the service ends.

When activating the “Voicemail (basic)” service, forwarding is established under the “Unavailable” condition. But we can manually set other types of redirects. Forwarding number +7-916-892-08-60. The service is available on almost all tariff plans, with the exception of those designed for Internet access (for example, on the MTS Connect tariff).

The next option is called “Voicemail” - this version of the service has more advanced functionality. Here we can not only work with messages, but also protect them from unauthorized access using a special code that will be received in the form of an SMS (later it can be changed). This option allows you to store unheard messages for 7 days, and listened messages for 10 days. The maximum duration of each message is 90 seconds, and one subscriber can leave up to 20 messages.

The service allows you to record a personal greeting, and you can listen to messages via the web interface. Messages can also be sent to an electronic mailbox or as an MMS. This functionality is more than advanced. When you activate the “Voicemail” option, forwarding is automatically established under the conditions of “Busy”, “Unavailable” and “Not answering” to the number +7-916-892-08-60. The waiting time for subscriber or telephone actions is 15 seconds, after which the incoming call is forwarded to the voice mailbox. But all these settings can be changed.

The “Voicemail +” option is an expanded version of the previous version of the “Voicemail” service from MTS. It can store unplayed messages for 10 days, and listened messages for 14 days. The duration of one message is up to 120 seconds - during this time a huge amount of information can be conveyed. Let us remind you that the MTS operator also provides such a useful service as Call Waiting and Holding, which helps you receive and make important calls while talking with another subscriber. Listening to messages in this version is carried out in the same way as in the previous version. But there are also differences - the “Voicemail +” service can be controlled using an application for mobile devices. As for the automatic forwarding settings, they correspond to the previous version of the service. Access to the mailbox is protected using a code.

How do I record a personal voice greeting in Voicemail and Voicemail+? To do this, you need to call 0860 and use voice prompts. How do I change the access code to my voice box? There are two tools for this - a web interface or a call to 0860. Voice mail can be configured using the voice menu or using the web interface. As for the forwarding settings, they are set using standard commands - you can read about this in the corresponding section on the MTS website.

The “Voicemail” and “Voicemail +” options provide for sending SMS notifications about received voice messages - they come on behalf of the calling subscriber. If he hides his number, the notification will come from number 0860. In addition, as soon as your phone is registered on the network, the caller will receive a message that you have become available for a call (this option can be disabled through the voice box settings).

MTS voicemail number

How to listen to a voice message on MTS? If you are in your home zone or in intranet roaming, then to do this you need to call 0860. To listen to messages in national or international roaming, use the federal number +7-916-892-08-60. In addition, all messages received can be sent via MMS or email. It is also possible to listen to voice messages via a web interface.

MTS voicemail cost

The cost of listening to messages in the home zone is 0 rubles, while in international roaming - according to the tariffs. By the way, using the service in roaming may result in double charging, since voicemail involves the use of forwarding (the incoming call and the forwarded call are charged).

As for calling subscribers, the cost of the call does not change in any way for them - they pay for calls according to their tariff plan. The subscription fee for services is as follows:

  • “Voicemail (basic)” - free;
  • “Voice mail” - 2.3 rubles/day;
  • “Voicemail +” - 3.3 rubles/day.

If you don't want to use smartphone apps, then The best option would be to connect the “Voicemail” version.

How to connect voicemail to MTS

  • Option “Voicemail (basic)” – dial the USSD command *111*2919# or send an SMS with the text 2919 to service number 111;
  • “Voicemail” option – dial the USSD command *111*90# or send an SMS with the text 90(space)1 to service number 111;
  • “Voicemail +” option – dial the USSD command *111*900# or send an SMS with the text 90(space)9 to service number 111.

You can also use your Personal Account to connect any option.

How to turn off MTS voicemail

  • For the “Voicemail (basic)” option, dial the command *111*2919*2# or send an SMS with the text 29190 to service number 111;
  • For the “Voicemail” option, dial the command *111*90# or send an SMS with the text 90(space)2 to service number 111;
  • For the “Voicemail +” option, dial the command *111*900*2# or send an SMS with the text 90(space)10 to service number 111.

But the easiest way is to disable a working service through your MTS Personal Account.

The prices for the Voicemail service presented in the review are valid for MTS subscribers in Moscow and the Moscow region. You can find out the monthly fee for your region on the MTS website.

Mobile phones have already become a part of the lives of millions of people. Using mobile communications for several years now, people have become extremely accustomed to telephones, thanks to which they can contact their family and friends or use mobile phones for work-related communications. Unfortunately, there are times when the device’s battery is almost empty and there is no way to recharge it, and in addition there is an important phone call that cannot be missed.

To solve this problem, MTS decided to provide the “Voice Mail” service. If a person, due to current circumstances, cannot answer an incoming call, in this case, it will be redirected to a personal mailbox, in which you can listen to the message left.

Connecting to MTS voice mail service

The subscriber is given the opportunity to connect to “Voicemail” (basic), “Voicemail” or “Voicemail+”. Each of them has a different cost for the MTS voice mail service and individual additional functions. The call forwarding service works if the subscriber does not answer the call within 30 seconds or is unavailable. It is worth noting that all 3 services do not work together, that is, if after connecting “Voicemail+” you decide to use “Voicemail” (basic), then in this case the additional services of the first will be disabled.

  1. The number of messages available for storage on the mailbox does not exceed 15–30 pieces. (depending on the connected package), after the capacity is exceeded, each earlier message will be overwritten by a new one.
  2. The length of one message is 1–2 minutes (depending on the connected package).
  3. An unheard message by the subscriber remains in the mailbox for up to 10 days (depending on the connected package).
  4. The listened message is stored from 24 hours to two weeks (depending on the connected package).
  5. The subscriber will be informed about the receipt of a new entry via SMS.

A prerequisite before connecting MTS voicemail is the presence of call forwarding settings. After the call is forwarded to the “Voice Box”, the subscriber is immediately assigned a mailbox number, which is identical to the phone number. To make it easier to work with your mailbox, a voice assistant with step-by-step action is built in.

Are you often left without communication? Then you simply need the “Voice Mail” service from MTS, which allows you not to miss a single call.

Navigation

“Voicemail” from MTS has three connection options, among which you can choose any one that is convenient for you. If you often have situations where the phone is switched off or simply unreachable, then each caller when using voicemail will have the opportunity to leave an important message. Let's discuss the Voicemail service from MTS in more detail.

general information

As we have already said, the option has three uses:

  • Basic voicemail
  • Voice mail
  • Voicemail +

By the way, the latest version has an application for smartphones, with which the option is easy to manage.

When adding basic mail, forwarding of the “Unavailable” type is activated. But you can install any other type of call redirection yourself. Number for this +7-916-892-08-60 . The service can be activated on almost every tariff, except for those that are more focused on Internet use.

The next option “Voicemail” has a wide range of functions. Here you can not only receive messages, but also protect them from third parties using a security code that is sent in the message. It can be replaced during further use.

This option saves messages that have not yet been listened to for a week, and messages that have already been listened to for 10 days. The longest duration is 1.5 minutes, and one subscriber is allowed to leave no more than 20 messages. If necessary, you can even record a greeting and listen to incoming messages using the Web interface.

Notifications can be sent by email or MMS. Don't you think these features are enough?

When you add this option, you can also set up Busy, Unavailable, or Not Answering call forwards on +7-916-892-08-60 . The subscriber will first wait for an answer for 15 seconds, and after that the call will be redirected.

"Voicemail +" is a more functional service. She stores unheard messages for 10 days, and the rest for two weeks. One message can last two minutes, and a lot can be said in that time.

Listening is no different in principle, but there is a difference. The option can be controlled via your phone. If we talk about automatically setting up call forwarding, it is similar to the previous option. You can enter the box by using a code.

To record a personal greeting, call 0860 and follow the instructions from the auto-informer. To change the access code you can use the same number or your personal account.

Among other things, the last two options provide message alerts. They come on behalf of the person who called you. If the call was made from a hidden number, the notification will come from the number 0860 . Also, when you register on the network, the caller will receive a corresponding notification.

Voicemail number

When you are in your region or within network roaming, dial the number to listen to the message 0860 .

If you have national or international roaming, then you better call +7-916-892-08-60 . Moreover, all received messages can be sent to your email or MMS. Messages can be listened to using your personal account.

How much does the service cost?

You won't have to pay anything to listen to messages, except for international roaming. In the latter case, payment is made as for a regular call. When using the service, you can pay double, because in addition to mail, there is also a charge for forwarding.

If we talk about those who call you, then their call costs are the same. They pay for the call according to the tariff they use.

The subscription fee for services is:

  • Basic voicemail is free
  • Voice mail - 2.3 rubles per day
  • Voicemail + — 3.3 rubles per day

If you need wide functionality, but you do not want to install the application on your smartphone, then the second option is more suitable for you, since it has a full set of functions, but you do not need to install the program.

How to add a service?

You can connect like this:

  • Basic voicemail - enter USSD command *111*2919# or write 2919 and send to 111
  • Voicemail - use request *111*90# or text 90 1 and send to 111
  • Voicemail + - enter your request *111*900# or send a text 90 9 on 111

Disabling voicemail

To remove options, use the following methods:

  • Basic voicemail - dial USSD command *111*2929*2# or send to number 111 text 29190
  • Voicemail - dial *111*90# or write a text 90 2 and send it to the number 111
  • Voicemail + is disabled by the command *111*900*2# or send an SMS to the number 111 with text 90 10

But the easiest way to remove a working option is to use your Personal Account.

Video “Managing voicemail on MTS”

Like any other cellular operator, MTS has always included voicemail among its list of current services, available for use by the vast majority of subscribers. And, as you understand, below we suggest that you familiarize yourself with the details of using the “Voice Mail” service on MTS.

Why do you need MTS Voicemail?

Thanks to the use of this option, any subscriber has the opportunity not to miss a single important news, not a single incoming call, even if his phone is turned off or there is no cellular coverage at his location.

Terms of service

In order to decide whether the Voicemail service from MTS is really necessary for you, you should understand what capabilities are prescribed by the operator in its terms and conditions. And this:

  • Duration of storage of messages that have not been listened to on the server: 7 days;
  • Duration of storage of messages on the server that were listened to: 10 days;
  • Maximum duration of recorded messages: 90 seconds;
  • Maximum number of simultaneously stored messages: 20 pieces;
  • Recording of a personal greeting for callers: present;
  • Possibility of listening to messages via the site: present.

Cost of the MTS Voicemail service

Of course, almost the key role in deciding whether to use this or that additional service from cellular operators is also the cost. And in this case, it is necessary to pay special attention to it, since there are many nuances of paying for the option. So, what you need to know about the cost of the Voicemail service on MTS is the following:

  • Subscription fee: 2.30 rub. on a daily basis;
  • Steps to connect/disable the option: free;
  • Calls to MTS voicemail number: free for your home region/according to the standard tariff for traveling within the country;
  • Record a greeting for your mailbox: free, regardless of your region of residence.

How to activate the “Voicemail” option from MTS

If you decide that such an offer from MTS will become an indispensable tool for you in everyday life, you can always connect it in three different ways:

  1. In your personal account “My MTS”.
  2. Using USSD format request *111*90# .
  3. By sending a text message to 111 . The message must indicate "90 1"(without quotes). Please note that the code is indicated with a space between "90" and "1".

The service is activated instantly, and to confirm this, a message with a code will be sent to the phone number for which the connection was made, providing access to a personal mailbox.

How to set up MTS voicemail

Of course, after successful activation of the service, you need to configure voicemail. The setup involves setting a greeting for callers, as well as possibly changing the access code to the mailbox.

There are two ways to make any changes to the greeting settings:

  • In your personal account;
  • When calling the number 0860 .

It is worth noting that the most convenient method of setting up the service is to use your personal account. This is easy to explain: the service has an intuitive and simple interface, thanks to which even the least advanced PC user can easily set all the parameters that interest him. If your MTS subscriber personal account is not connected, then detailed step-by-step instructions for registering it.

As for calling the number 0860 , then this option is not very complicated, but when dialing you need to listen to information and also go through the voice menu items, which not every subscriber is ready to do.

As a welcome, subscribers are given the opportunity to record live, as well as download ready-made sound files in *mp3 or *wav format.

To change the access code to a personal mailbox, subscribers can also use the voice menu at the number indicated above, or use their personal account for these purposes.

In turn, you can also request a new access code to your mailbox using a USSD combination *111*90# , as well as via text message with the content "90 3"(without quotes) sent to number 111.

As for disabling the service, as well as deleting all stored messages, for this purpose MTS subscribers can use three possible options:

  • USSD request of the form *111*90# ;
  • Text message to number 111 with content "90 2"(without quotes, don't forget the space);
  • Interface

The “voice message” function is available to Megafon subscribers when the “Who called +” service is enabled. As part of the option, everyone can stay connected even if their phone is temporarily turned off or is out of network coverage. At the moment when they try to call the subscriber, the answering machine will accept the call and invite the caller to leave a message. All that remains to be done in the future is to listen to the message from the Megafon service. If the caller does not want to say anything, the subscriber will receive an SMS with information about the missed call. The service operates 24 hours a day.

The answering machine is activated in three cases:

  1. The phone is turned off.
  2. The subscriber is in a place where there is no cellular coverage.
  3. A man is talking on a mobile phone.

The whole process can be described step by step as follows:

  • one person calls another on Megafon;
  • the second person’s phone does not answer for one of the three reasons described above;
  • the answering machine is turned on, which after a short greeting informs about the opportunity to leave a voice message for the recipient;
  • a signal sounds;
  • the person sends his greeting, which is recorded on the Megafon server;
  • after a subscriber who was unavailable appears on the network, an SMS is sent to his phone with information about the call and a number where he can listen to the message left.

To listen to a voice message on Megafon, the subscriber only needs to call the short number 0525. The automatic informer will report incoming calls, the time of the call, and turn on a voice greeting. But it is important to remember that the data storage period is 1 day, after which it will be automatically deleted.

The option is free to connect, but a subscription fee is charged for its use. The amount of the subscription fee depends on the region of residence of the client.

For whom is voicemail free?

The option can be used free of charge by subscribers connected to the “All Inclusive”, “Turn On” and “Warm Welcome” tariff plans. But this condition is valid temporarily. After September 30, 2018, a subscription fee will also be charged for these tariffs. Its size is not yet known, but in the future it can be clarified on the official Megafon website or in the contact center at 8 800 550 58 58.

How to leave a voice message

Leaving a message is quite simple. After making a call, the answering machine reports that it is impossible to connect with the subscriber. After which a short beep sounds. The appeal is spoken after the signal. But its duration cannot be more than 3 minutes. Also, only 10 messages are stored on the server per day. It is important to remember this and not leave 50 messages that may not be listened to by the addressee.

For those who don’t know how much it costs to leave a greeting, you can give a clear answer - no money is charged from the sender’s account.

Service parameters

Among the features of the “Who called” option and storing voice messages it is worth noting:

  1. The service does not work with the “Call Forwarding” function enabled.
  2. If calls are made through the special eMotion option, the caller will not hear the answering machine greeting.
  3. The service does not work on all tariff plans. You can find out the possibility of connecting it to your Megafon subscriber https://lk.megafon.ru/login/.
  4. For using the function outside the region of registration, an additional fee will be charged according to the current tariff plan.

Other features and parameters of the “voice messages” service can be found on the official Megafon website http://moscow.megafon.ru/services/base/whocalled_plus/whocalled_plus.html.

How to clear voice messages

Messages are stored in the cloud for 24 hours, after which they will be deleted automatically. The subscriber can also independently delete accumulated information. You can do this in two ways:

  1. Listen to each and delete.
  2. Call 0525 and select the “Delete all” command in tone mode.

There is no charge for deleting or storing data.

How to activate and deactivate the “Who called +” service

There are several options for connecting to the service:

Through the subscriber's personal account

To enable the function, just go to the “Services and Options” section in your Personal Account, find the one you need and click the “Connect” button. When turning it on, it is important to make sure that there are enough funds on your phone balance to withdraw the first subscription fee.

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On the official Megafon website

To connect the option, you need to follow the link http://megafon.ru/services/base/whocalled_plus/whocalled_plus.html, click “Connect”, enter your phone number to receive a short code confirming the changes.