Left the transit center. Arrived in the destination country - what does it mean? Awaiting quality check
Russians have recently increasingly ordered goods from other countries, especially on popular sites such as Aliexpress, Buyincoins and Ebay. It also happens that someone has relatives or friends abroad, and they send gifts or simply parcels to you in Russia. Delivery of goods within the territory of our country is carried out by Russian Post or other postal companies, and within the territory of the sender, the goods are transported by local carriers. When approaching the recipient, the status of the shipment changes, which is displayed in the online parcel tracking service. In the article we will tell you what the status “export from the country of departure” and all the others mean, as well as what to do if the parcel is missing or “stuck” somewhere.
Through what services can you track postal items?
The most widespread and popular service was created by Russian Post, it is called “Russian Post. Tracking postal items.” There you need to enter the parcels and confirm that you are not a robot. The system will show where the parcel is currently located. But, unfortunately, recently, on the same Aliexpress, parcel numbers have begun to be issued in such a way that it is impossible to track them through the Russian Post website. You can use others instead.
So, there are websites for tracking goods specifically from China, since a very large number of parcels are now coming from there. It’s called Track24 and is located on the website of the same name; there are also 17track and ALITRACK. The last 3 do not request verification of the robot, but immediately search for the location of the parcel using the entered postal item number. The 17track service also shows the approximate date of arrival at the recipient's post office.
If an item has disappeared from the tracking service or is stuck somewhere at one point for a long time, then it is possible that they forgot to add it to the program and you will no longer be able to track its movements until you receive a notification from the post office that the package has been delivered. In this case, you can write to the seller, attaching a screenshot from the Russian Post service. Tracking mail items or any other service where the problem is shown. After the delivery period has expired, the seller, with your consent, or you yourself can extend the delivery period or return the money for an obvious reason. Money is usually returned quickly (within 3-5 days) to the card or account from which the payment was made, although not the first time. Sometimes the seller has to write several times to get the money back, or even contact the support service, because the seller does not make contact. It also happens that the money is returned or the product is ordered again, but the one that was lost arrives.
Preparing for shipment
This means that a package consisting of one or more items is being assembled or already completed and prepared for shipment. The preparation process also includes paperwork and labeling of parcels. Also at this stage, the seller checks whether payment for the purchase has been made and cleared.
"Export from country of origin"
This is the second status that the package acquires during transportation, unless otherwise provided by the seller or transport company. “Export from the country of origin” literally means export from that country. This means that the parcel has a long delivery journey ahead.
The time given to deliver the goods to the buyer usually begins to count precisely from the “export from the country of departure” status. How long to wait for a parcel is often written when placing an order: some goods arrive within 30 days, and some within 90. Therefore, you should carefully read the delivery conditions when placing and subsequent payment for the order. If the parcel is sent by your friend from another country, then the wait is much less; these usually arrive in 10-20 days.
Arrival at destination country
When export from the country of departure is completed, i.e. the goods have left the seller’s country and crossed the border, the status of the parcel changes. There can be 2 options: either the goods immediately end up in the capital’s sorting center, or they will be located in a border, but already Russian city, next to the border that they crossed. One way or another, it will have the status “arrived in the territory of the Russian Federation” or “imported to the country of destination” in tracking services.
Arrival at the sorting center
Sorting centers are huge premises in a large city into which parcels and letters are received for further distribution and sending to smaller points or regional post offices. When a product is exported from the country of departure, it has already been determined where it will go next, to which city, sorting center and post office.
At the sorting center, parcels are processed automatically, since it is almost impossible to process a huge number of boxes and packages manually, so it is important that the index is written correctly (the address is not read here), otherwise the parcel will go to another place.
Arrival at the pick-up point
When the purchased product has gone through all stages of transportation, it arrives at the post office closest to the buyer. Within a few days, postal employees issue a receipt notice and deliver it to the recipient's mailbox. If the addressee does not arrive within a week, a second notice is issued. A parcel that has been lying unclaimed for a month is sent back.
If a person tracked the parcel through online services and saw that it was there, he may not wait for a notification, but come to the post office with the shipment number and, having named it and presenting his passport, receive a box with the purchased goods.
If he missed all the notifications and did not monitor the status for a long time, then when trying to understand where the parcel is, he may see the status “export from the country of departure” again, but now this country will be Russia, which means the purchase has been sent back. Only a dialogue with the seller will help here; he can stop the return shipment or send the goods again. But not all sellers agree to this, so if you are waiting for a parcel from abroad, do not rely on notifications from the post office, but check the location of the goods yourself.
Many people order goods with free delivery from China and, by chance, use the exotic services of such Asian post offices as China Post Air Mail, Hong Kong Post, Singapore Post, etc., where stores and sellers often provide a tracking number by which you can track the parcel and more or less predict when it will fucking arrive. Postal statuses of China Post are essentially Chinese letters and a mere mortal can hardly figure out how to decipher it all. To do this, below I will try to explain what the statuses mean in China Post, which you see when tracking a parcel by track number.Parcel tracking statuses from China (postal items statuses - China)
Status Collection收寄局收寄 or Acceptance - means that the parcel has arrived at the China Post Office.Status Opening出口总包互封开拆 (The parcel has arrived at the transit point) - this status means that it has arrived at the transit point (nothing to do with opening or opening the parcel)
Status Dispatching出口总包互封封发 (Arrival at MMPO, Processing) - the parcel is sent from one transit point to another
Status Departure from outward office of exchange出口总包直封封发 (Export, Total Export) - the actual sending of a postal item outside of China, that is, the parcel has departed from China and after some time will arrive in the country of the recipient of the parcel. But the nuance is that this status can be repeated many times until the parcel is actually loaded and sent.
Status NULL交航 - there is no exact information, most often it means that the parcel has passed customs and left China, in rare cases it may mean that it has been returned to the sender.
Status: The item is pre-advised- means that the track number was ordered/purchased electronically (online pre-order), and the parcel has not yet been delivered, i.e. has not arrived at the post office (the sender has not yet delivered the parcel to the post office and it has not been sent).
Parcel type status Russian Federation: Unknown attribute when tracking a parcel from Aliexpress, this is just the most common status that could not be automatically translated into English or Russian. To understand where the parcel is and what is happening with the parcel, track without translation, so that the statuses are displayed in Chinese (for example) and then insert these hieroglyphs into Google translator and translate into English, then you will get a normal status with an adequate translation. In short, this is just an error in translating the status of the parcel, but everything is fine with the parcel itself, so don’t worry..
There are also three-letter designations (Loacation), these are airport codes, often these are CAN(Guangzhou), PEK (Beijing) or PVG(Shanghai), although there are others.. To decrypt them, enter in your browser http://www.flightstats.com/go/Airport/airportDetails.do?airportCode=ABC where instead of ABC enter your 3-character code or the second method, go to the IATA website (international aviation agency) http://www.iata.org/publications/Pages/code-search.aspx and in the middle of the site you will see a search form, where in the drop-down list select Location code, and enter your three-digit code and click on the Search button, generally as in the picture:
Parcel statuses in the destination country
Upon arrival in the destination country (for example, Russia, Belarus, Kazakhstan, Ukraine), the status of the parcels is more clear. By the way, sometimes the parcel does not immediately reach your city or town, but goes in transit through other cities, just like when sent from China, the parcel can even go through neighboring countries, so there is no need to panic or worry, everything is fine, this is mail. So let’s look at the typical statuses of parcels upon arrival in the destination country; for most countries everything is approximately the same:Import(Import) – the parcel has arrived (arrived) in the destination country, it is being processed for transfer to customs.
Reception at customs- transfer to customs for clearance.
Customs clearance. Customs release– the parcel has passed all the necessary customs clearance and is being prepared for release from the sorting point MMPO(Place of International Mail Exchange)
Left the place of international exchange of MMPO– the parcel left customs and was handed over to the post office for further dispatch.
Left the sorting center– the parcel is sorted and sent to its destination.
Arrived at the delivery location– the parcel has arrived at the post office, which means that the parcel has arrived at your local post office and you can go receive it even without notification, or you can wait for the notification (usually they bring it to the mailbox, the one in your password).
Delivery to the addressee(Product Delivered) – the parcel has already been delivered to the recipient, receipt of the parcel is confirmed by the recipient.
Problematic and unpleasant parcel statuses
Above we described the standard statuses of parcels; they mean that the parcel is on its way and is traveling (driving, flying, sailing) to the recipient. It happens that a parcel may get stuck in a loop or get stuck on one status, statuses may be repeated, sometimes it may miss some statuses, this is normal and in most cases everything arrives normally (sometimes with delays). But there are statuses that make you worry and mean problems:Return. Other circumstances- this status means that there is something wrong with your parcel. And it is returned to the sender. You can find out what’s wrong by calling the mail hotline or your local post office and specifying the track number (tracking number), they will tell you what needs to be done and possible reasons for returning the parcel.
Return. Return to customs– this status means that at the customs stage, your parcel was turned back, most often if the address is not written legibly or there are some prohibited goods in the parcel (for example, spyware or something from the prohibited list), this status can also be if customs clearance was required, and the recipient refused to pay and clear the parcel.
Unsuccessful delivery attempt– this status is most often accompanied by clarification about the reasons for failure. This may be an incorrect (incorrect) address, an inaccurate address, an incomplete address, the addressee has dropped out, etc. In such a situation, it is important to have time to pick up the parcel from the post office before the parcel storage time expires (depending on your country, this is no less than 5 and no more than 30 days, you can check this with your post office). Sometimes it happens that the postal code is incorrectly indicated and the parcel arrives, but not to your post office, but to some neighboring one (call the post office, tell them the tracking number and they will tell you at which address to pick up the parcel). Sometimes if you don’t pick up the parcel on the first day, then this status may also appear, so perhaps the mail notification is already lying around in your mailbox.
Return. Expiration date– most likely you forgot or did not manage to receive the parcel on time and it was returned back to the sender.
Dosyl. Submission– most likely the parcel arrived at the wrong post office and was redirected to another. Don’t worry, this is not a problem and means that the parcel is moving on, but we recommend that you monitor this process and this situation, and then ask what the problem was so that all your subsequent parcels go without such delays and nuances.
How to check the status of a parcel from China?
To do this, we recommend downloading and installing a special plugin for your browser, which will allow you to track any international postal items with one click:For Google Chrome browser: https://chrome.google.com/webstore/detail/aliexpress-tool/
For the Opera browser: https://addons.opera.com/ru/extensions/details/aliexpress-tool/?display=rus
For Mozilla/Firefox browser: https://addons.mozilla.org/ru/firefox/addon/aliexpress-tool/
Where is the best place to look for products on Aliexpress with big discounts?
Not everyone knows, but sometimes for 10 dollars you can get completely dressed and put on shoes on Aliexpress. Various sales are constantly happening in the Aliexpress online store; there are entire sections and headings that constantly give discounts to buyers on Aliexpress (). We also want to share useful links to products from Aliexpress:Best selling products on Aliexpress
All current promotions for today in Aliexpress
Super offers from Aliexpress (products with really big discounts)
New offers from Aliexpress - dresses, shoes, hats
Branded products on Aliexpress (how to search for brands on Aliexpress yourself?)
Children's clothing, shoes and accessories
50% discount every day on all products (recommended)
Last Minute Products - discounts up to 90%
Still have questions? ask your question in the technical support online chat or write it below in the comments
11
Today it seems that people practically do not shop in brick-and-mortar stores. After all, it is much cheaper to remove “outbid” from the “manufacturer-buyer” chain and save almost half the cost of the product. Yes, our resellers raise the price tag, almost doubling it, causing anger and irritation among ordinary people. Therefore, we have no choice but to go to online stores, or rather to Chinese supermarkets. In order for the product to be tracked, a special track number is used, which allows you to receive information about what is currently happening with your purchase. True, they have some “tricky” statuses that not everyone can decipher them correctly. On our website, we decided to explain the meanings of the most common of them. Bookmark us if you haven't already. Today we will talk about such status as Arrived at destination country, which means you can read a little lower.
However, before I continue, I would like to show you a couple more news on random topics. For example, what does Morok mean, how to understand the expression At the dawn, what is a Swedish family, what does Uber mean, etc.
So let's continue What does Arrived at the destination country mean??
Arrived at destination country- means that your parcel has been delivered to the place of international postal exchange in your country for subsequent export / import operations
Many buyers are very worried that their status does not change for several days, i.e., as it was " Arrived at destination country", it has remained the same for a week now. If you bought a USB cable for a dollar, then this is not particularly annoying, but if a video card costs 800 dollars, then goosebumps are already walking through your body, and your hair is starting to stand on end.
What's really going on? A cargo plane delivered bags of parcels and parcels from China or another intermediate country, and now they are waiting in the wings somewhere in the bowels of the Russian Post, awaiting import. You've probably noticed that some time passes between export and import, starting from a few days and ending with weeks or even months (oh, that Russian post office). Do you really think that the plane has been in the air all this time? In fact, your product is either in the country where you bought it, or where the plane arrived, or maybe both, for a couple of weeks in a row.
The fact is that not all postal services show airline statuses. This is done so that they are not subject to claims for delays in parcels. That is why your parcel has already been in the Russian Federation for three weeks, and import there hasn't been one yet.
From here we conclude that you should not tear your hair in one place, just sit and wait. For example, I order often, and there were practically no losses. The most expensive purchase is a video card for 50,000 rubles, which I ordered in Germany. I also bought a lot of tools, also quite expensive, they all arrived, but I really had to be nervous, it took a long time statuses haven't changed. The longest order, these are special spikes, walking on ice, bought last year on 11/11, and arrived in March of this year. In short, don't worry, the likelihood that your package will be lost is minimal. You just have to wait patiently.
I wish you that all the ordered items arrive to you safe and sound!
After reading this article, you learned What does Arrived at the destination country mean?, and now you can imagine “what it costs” in this mail system. We'll talk about other statuses next time if I'm not lazy.
Tracking postal parcels sent by AliExpress sellers from China is not very interesting. And first of all, the lack of interest is explained by the incomprehensibility of the status of international shipments.
Let's figure out what is meant by the incomprehensible inscriptions on sites for tracking IPO (international postal mail) tracking codes.
Parcel information received
AliExpress sellers often register parcels using an electronic service. Therefore, receiving a tracking code on the order card does not indicate that the item is already with the postal carrier.
If the parcel has not yet arrived at the logistics company’s branch, but it has already been registered by the sender electronically, the status when tracking it will indicate that “Information received” about it. Sometimes it can take up to 7 days from the moment the parcel is registered until it actually arrives at the post office in China.
You can find information about tracking numbers on our website.
Parcel accepted
Another option: "Reception".
As soon as the seller or courier delivers the parcel to the logistics service, fills out all the necessary documents, including the customs declaration, the status of the shipment changes to “Reception”. For additional information, you can find out about the time and place of reception in the sender's country.
Left the parcel collection point
This means everything is fine - the shipment has begun its long journey to Russia.
On the way
Shipments are periodically registered at intermediate points - sorting centers. In such postal hubs, parcels can be reloaded from one type of transport to another; in general, they are distributed along optimal main routes. Using such “control” points, the recipient can receive data that his order is still moving in the direction of Russia.
Arrival at MMPO
At MMPO (places of international postal exchange), items undergo customs procedures, inspection and registration, they are prepared for export from the sender's country. It is here that the dispatch (postal items grouped in boxes or large bags) is formed, intended for the MMPO of the recipient country.
Export
The “Export” status is assigned to shipments that have already been transferred to the carrier for delivery to the destination country. When sending goods from China, this status when tracking orders usually does not change for a long time. This is explained simply: when sending international shipments from China or Singapore, it is necessary to fill airplanes with a carrying capacity of 50 to 100 tons with mail.
There are other reasons for delays, for example, transit routes of flights, which imply the presence of one or more intermediate points during the flight. In each of them there will be delays in unloading/loading parcels.
During the Export process, the parcel will not be tracked.
It is believed that export takes 1-2 weeks, but it happens that the procedure takes up to 2 months. Although there is a recommendation, if this process is delayed, to submit an application to search for the parcel. If you order from AliExpress, you need to ask the seller to sort out the situation. You will either get your money back or extend the Buyer Protection Period in order to still find your lost items.
Import
This status appears only when the shipment is registered by the postal operator in the MMPO in the country of destination, that is, at the place of international postal exchange already on the territory of Russia.
Boxes (bags) with many parcels from the transit section of the aviation department are sent to MMPO. About a day after arrival at the center, the containers are opened and all shipments are registered, which is displayed on websites for tracking tracking codes. By the way, international parcels arriving in Russia are already expected at the centers - information about them is received before arrival from the country of departure.
There are MMPOs in Moscow, Vladivostok, Orenburg, St. Petersburg, Bryansk, Kaliningrad, Samara, Petrozavodsk and other cities. The choice of the city where the parcel will arrive depends on which flight was best to send it from China, as well as on the degree of congestion at the MMPO.
Sometimes it seems more logical to send a parcel to Moscow for a Moscow recipient, but it is sent to Bryansk, and then transported by land to the destination city. And, perhaps, the order will reach the recipient faster, due to the periodically low throughput of the Moscow center.
Transferred to customs
After registration with the MMPO, the parcels are transferred for processing to the Federal Customs Service. They then go through customs transit, which means they are packaged by type and transferred to a specific location. All shipments pass through an X-ray machine, where an operator views their contents. By the way, dogs also work at customs - they sniff each parcel for drugs or spice.
If at least some suspicion arises, the parcels are opened by the operator in the presence of the responsible person - a customs officer. Reasons for opening:
- availability (although it is not clear how an X-ray can be used to determine that the parcel contains counterfeit products);
- assumption that goods for commercial use are present (for example, a batch of nail polishes);
- suspicion that prohibited goods are being sent (weapons, drugs, chemicals, plant seeds, etc.).
If the parcel has been opened, an inspection certificate will be attached to it. Two operators work with one customs officer. Customs performs its functions around the clock.
Detained by customs
One of the most unpleasant statuses.
Real people work at customs, not robots, so they carefully look at information about the goods being sent. The low cost of assessing the MPO, if there is a smartphone inside, will immediately lead to suspicions that the seller is trying to deceive customs. The same thing, if there is simply no information about the shipment, such packages are often opened at customs.
Customs officers know how to use the Internet, so they can manually check the real cost of the goods, perhaps using the information on the MPO, in which store it was purchased.
Another very important point: it is checked whether the purchases made by the same person have not exceeded the limit set so far at 1000 euros. The weight limit of the goods is also taken into account; it should not exceed 31 kg. If the limits are exceeded, then a customs receipt order is attached to the parcel for payment of 30% of the value of the goods. You can receive a shipment at Russian Post only after paying the customs fee.
All of the above explains why goods periodically get stuck at customs: FCS employees need time to unpack suspicious goods, check the real value and other procedures.
Released by Customs
After inspection by the customs service, the items are sent to Russian Post for further forwarding to the recipient. Where exactly the MPO is located at the moment can be found out from the post office index, which is written next to the next status of the item.
From the moment of transfer to the postal service, you can approximately calculate the arrival time of the order, taking into account the average delivery times for items across Russia.
Arrived at the sorting center
Traveling across Russia, parcels pass through numerous sorting centers, where optimal main routes are determined. Numerous items are sorted and sealed in large boxes to prevent damage and loss.
The speed of sending MPO across the territory of the Russian Federation is determined by many factors, including such as:
- travel by land or air;
- frequency of flights towards the destination city;
- the degree of load on mail planes (if the load limit is exceeded, the item waits for the next flight);
- other.
There may be more than one sorting center along the route. After the MPO is registered at the regional sorting center, you can safely wait for the parcel for 1-2 days. And you don’t have to wait for a notification in your mailbox. By presenting your documents and tracking number at the post office, you can ask to check whether the shipment has arrived. In any case, there are slight delays on tracking sites, including due to the fact that local postal operators may delay the registration of newly arrived mail at the office.
Submission
Sometimes parcels are sent to the wrong place at sorting centers. Another option is that the AliExpress seller confuses something when writing the recipient’s address. The wrong index has the strongest effect, but the name of the city, region, and the addressee's last name do not have much influence.
After the MPO arrives at the wrong address, post office operators issue a “Forward” coupon and send the mail to the addressee. This is not terrible, but it greatly lengthens the travel time of items.
Arrived at the delivery location
After local post office employees register the MPO, they issue a notice, which the postman will take to the addressee's mailbox. The presence of this notification speeds up the process of receiving the parcel.
If there is no notice (let’s say the recipient did not wait for the postman after seeing the status change on the tracking website), then the post office operator will print it again. You need to have documents and tracking code with you.
Parcel delivered
Another option: “Deliver to the addressee.”
The parcel was issued to the recipient at the post office indicated in the status.
You can track your parcels either on or in, which is installed in the browser. Take advantage of a convenient tool that allows you to control the movement of your orders from the moment they are sent from China until they are received.
In order not to make a mistake in the approximate delivery time of the parcel, you should know what this or that status means. On this page we will consider in detail all possible statuses so that you do not have difficulty determining the location of the parcel.
Postal statuses when tracking shipments from abroad
Reception.
This status means that the sender has completed all the necessary forms, including Form CN22 or CN23 (customs declaration), and the package has been accepted by the postal or courier service employee. Simultaneously with receipt, the shipment is assigned an identification number, which is subsequently used for tracking.
Arrival at MMPO.
MMPO is a place of international postal exchange. At this stage, the parcel undergoes customs control and registration. After this, service employees prepare a grouped international shipment.
Export.
One of the longest periods in the delivery of postal items. This is due to the fact that sending a partially loaded plane is unprofitable, so you have to wait until there is a sufficient number of parcels heading to one country.
In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.
It is impossible to name the exact duration of the parcel's stay in export. But on average it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may further increase. But if more than two months have passed since receiving the “Export” status, and there are no changes, you should contact the postal service performing the delivery with a request to search for the shipment.
Import.
This status is assigned to the item at the Russian AOPP (aviation mail department), where it arrives from an airplane. Here, according to the service regulations, the parcels are weighed, the integrity of the packaging is checked, the barcode is scanned to find out the place of departure, the flight number is recorded, and it is determined to which MMPO the parcel should be sent. The length of time an international shipment stays at AOPC depends on the workload of the department and its employees, but on average it is 1-2 days.
Handed over to customs.
After sorting, the parcels are sent for customs inspection, where they go through an X-ray scanner. If customs officers suspect the illegal transportation of prohibited substances or items, the shipment is opened and inspected in the presence of an inspector and the responsible operator. After this (if the fact of transportation of prohibited goods has not been confirmed), the parcel is packed again, an inspection report is attached and sent along the route.
Detained by customs.
This status is optional. It is assigned to a shipment only in cases where customs officers identify a weight that exceeds the permissible limit, a cost of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will bypass this status.
Customs clearance has been completed.
After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the department staff. In some cases, this status may be replaced by “left MMPO”.
Arrived at the sorting center.
From MMPO the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to the MMPO, where logistics service employees develop the optimal delivery route to the point of issue.
Left the sorting center.
This status means that the parcel has been sent along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.
There are Russian Post sorting centers in all major cities.
Arrived at the sorting center of the city N.
Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other order delivery points. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery within the city takes no more than 1-2 days, but within the region it can take about a week.
Arrived at the delivery location.
After the shipment arrives at the nearest post office, it is assigned this status. Next, postal employees are required to issue a notice and deliver it to the addressee within 1-2 days. In fact, this period may be slightly delayed, so it is better to use the “My Parcel” tracking service. As soon as you see the status “arrived at the place of delivery”, you can go to the post office. It is not necessary to wait for notification, since postal employees are required to issue the item using the identification code (tracking number). Upon receipt, you must have your passport with you.
Delivery to the addressee.
This status is assigned to the parcel after it is received by the addressee and means the end of the journey.
Domestic Russian shipments are assigned the same statuses, with the exception of those related to the customs stage and MMPO. Therefore, the information will also be useful to those who make purchases in Russian online stores or are expecting a package from loved ones living in another city or region.
Now you know the interpretation of each status and can not only determine the actual location of the parcel, but also approximately calculate the delivery time.