I can't log into the play store on android. Registration in the Play Market and setting up the application. Trying safe mode
The service, developed by Google for devices running Android OS, is convenient to use on your home computer. You can access entertainment, books, music, apps and other content in several ways. Let's look at them.
Registration on the official website
Media files and some applications from the Play Store are available for PC users. To do this, you need to register an account with Google. From a computer they do it like this:
Important! If the user already has a Google account or email, there is no additional registration required. All you need to do is log in with your username and password. You can do this using the link provided above. The registration procedure for Google is the same for PC and laptop users.
When the email box is created, you need to open the “Play and” menu. They do it like this:
![](https://i0.wp.com/play-market-windows.ru/wp-content/uploads/2-%D0%92%D1%85%D0%BE%D0%B4-%D0%B2-Google-%D0%BF%D0%BE%D1%87%D1%82%D1%83.png)
Important! Registration with Google is free. But some apps, books or entertainment will have to be purchased. Be careful.
Access to Play Market via emulator
For users who want to use software for Android OS on a computer, it is more convenient to download the BlueStacks simulator. This program simulates the operation of a device running Android on a PC. It can be downloaded at the bottom of the page. But before downloading, you need to register with Google. Without an account in the system, there will be no access to entertainment and games. You can register using the algorithm indicated above.
After downloading the emulator you need
- Install BlueStacks on your PC or laptop. The files will be unpacked and installed.
- Sign in to your Google account;
- In the horizontal menu at the top, click on “My Applications”;
- Select the “System...” icon;
- In the window that appears, click Play.
Important! The installation procedure may take from 2 to 5 minutes. The first launch of the emulator will also take a long time. After installing the program, your PC or laptop should be restarted.
Is BlueStacks really necessary?
Most free apps developed for Android OS do not work on Windows. Installing an emulator on a laptop or PC allows applications from the Play Market to perceive the Windows system as Android. This means that Viber can be used on a PC or laptop without a smartphone. The same applies to other applications.
Work with any program will be carried out only in the BlueStacks window. Therefore, you first need to configure the emulator: select a theme, allow or reject the use of personal data in downloaded applications, etc. Please note that installing the emulator will slow down your PC or laptop a little, so we recommend not performing other tasks while working.
The Android operating system is by no means infallible. Many smartphones based on it from time to time produce a variety of errors, unnerving the user. Perhaps one of the most serious errors is related to the Play Market. For some owners of portable gadgets, it suddenly stops functioning, although it worked perfectly before. Today's article will try to help you bring Google Play back to life.
It is necessary to understand that the client himself Play Market is a regular application - it is not part of the operating system, as some people might think. In this regard, no one is protected from the fact that the client fails. The reasons for this can be completely different.
This program is updated regularly. If you prohibit this process, then soon your client will become obsolete. Partly for some people the Play Market does not work precisely for this reason. Although most often there is still a way to update the application, as a result of which the client’s functionality is restored quite quickly.
But most often the problems are caused by the state of the operating system itself. Some internal processes are interfering with Google Play, which is why a message with an error number is displayed on the screen. It is curious that this number most often means nothing even to an experienced professional who regularly repairs smartphones. In any case, you can get the Play Market to work if you use our guide.
First of all, reboot your device. In many cases, this simple action solves the problem. Proceed to the following steps only if there are no visible changes after the reboot.
Reset Play Market application settings
As mentioned above, the client Google Play is an ordinary application that is preinstalled by the device manufacturer. Therefore, no one will forbid you to reset the client settings if it stops working. This process is no different from resetting any other program. Namely, you need to do the following:
Step 1. Go to " Settings».
Step 2. Go to the section " Applications" It may also have the name " Application Manager».
Step 3. Find Play Store in the list and click on it.
Step 4. In the settings window that appears, click on the buttons " Erase data" And " Clear cache».
Usually this method solves the problem. But in some cases even this does not help.
Uninstalling Play Market updates
If the Play Market does not open for you even after deleting all its settings, then you need to try to get rid of all updates to the program, returning it to its original state. To do this, you need to go to the client settings window described above. In it you should click on the button “ Uninstall updates».
After some time, the operating system will eliminate all updates that the Google Play client received. As a result, it will become exactly the same as you launched it immediately after purchasing the smartphone, when you just entered the data from your Google account.
Working with Google Play services
The functioning of the Play Market and many other pre-installed applications directly depends on the state of the program " Google Play Services" You will not see its icon in the menu or on the desktop. However, this program launches simultaneously when the smartphone is turned on - it takes up a fairly large amount of RAM. If you have problems not only with the Play Market, but also with some other applications, then you can try clearing the Google Play Services settings. To do this, perform the following steps, some of which have already been described above:
Step 1. Go to " Settings».
Step 2. Go to the section called " Application Manager" or " Applications».
Step 3. Click on the program called " Google Play Services».
Step 4. Click on the button Clear cache».
Check the functionality of the Play Market. It is possible that the problem has been resolved.
Working with Google Services Framework
Sometimes problems with the Play Market can arise due to unstable operation of a separate process Google Services Framework. In fact, it cannot be considered a separate program, but you can still find it in the Application Manager. So, here you go:
Step 1. Visit " Settings».
Step 2. Go to " Applications" or " Application Manager", depending on the smartphone model.
Step 3. Go to the " All» and click on Google Services Framework.
Step 4. Here click on the buttons " Erase data" And " Clear cache».
That's all. This may well help, although the likelihood of this is not very high.
Other services
In the same “Application Manager” you can find other services on which the operation of the Play Market directly depends. If any of these services are disabled or unstable, you will not be able to download the application, and sometimes you will not even get to Google Play.
Go to the service settings page " Google Accounts", located in the tab " All" Please note that this service is not disabled. If this is indeed the case, then click the " Turn on».
In the same way, check " Download Manager" If it is disabled, then click on the " Turn on».
A malicious application, popularly called a virus, could disable some of these services. That's why we recommend that you read this article about the best antiviruses for Android .
Removing a Google account and restoring it
If all the methods discussed above do not help, then more serious measures will have to be taken. For example, you can try deleting your Google account and then creating a new one. In some cases this really helps.
Here we will not describe in detail the methods for deleting and creating an account. We have already written about what needs to be done for this. Just follow the following links:
Removing applications that block the Play Market
There are special applications that completely block the functioning of the Play Market. If you suspect any of the programs of this, then remove it. In particular, you should eliminate or at least disable Freedom. This app allows you to make in-app purchases for free, but in return it does not allow you to use Google Play. Before deleting a program, do not forget to click on the “” button in its menu. Stop».
But everything won’t end with Freedom removed. After this you will have to configure the file hosts. To access it you need get root rights. If you have them, then install a file manager that can penetrate deep into the system. It could be ES Explorer or less susceptible to advertising Root Browser. Next, launch the file manager and go to the path /system/etc/.
Find the file hosts(it's one of the few that doesn't have an extension) and click on it.
In the case of Root Browser, you will be offered different file types. Select " Text Document».
Select the application with which you will edit this file. This can be absolutely any text editor. In our case, the choice fell on “ Documentation».
Leave in the file only the line that you see in the screenshot. If it is missing, then write it down.
Full reset
If the above steps did not help, then you will have to do a full reset. Our separate article contains detailed instructions describing all your actions necessary to perform a full reset.
Attention: this way you will lose all user files. Therefore, it will not be superfluous creating a backup copy, so that you can then return music, photos, contacts and documents to your smartphone.
This method does not help only in absolutely incredible cases. If the Play Market was functioning after purchasing the smartphone, then its functionality will be restored now.
Internet connection and time
Finally, let’s mention a couple more reasons why the Play Market does not start on Android. The first is, no matter how trivial it may sound, the lack of an Internet connection. Check your mobile balance. Also check your internet browser to see if it loads different sites. You can also connect to a Wi-Fi network, usually with its help the Play Market always works.
Another cause of problems with Google Play is incorrectly configured time. Be sure to set your time zone, otherwise Play Market will complain about it. You can also check the box next to the items “ Network time zone" And " Network date and time", in this case the settings will be made automatically.
What should I do if I can’t log in or log into my Play Market or Google Play Store account? The main developer and creator of Android is the well-known company Google. Along with the numerous advantages of the program, sometimes it also contains errors. This article will discuss the problem with logging into Google Play and possible solutions to it.
In order to synchronize data, go to the Google Play application store. To download applications or games for Android OS on your phone, smartphone or tablet, you also need to register in the Google Play Market and log in to your account.
First, you need to create a Google account in the Play Market; this can be done either from a laptop, tablet, or from a mobile phone or Android smartphone, for example from Samsung. If you already have a Google account, you will not need to register. For all Google services, for example Google Mail, Google Plus (+), Google Docs, YouTube, Google Adwords, account login is unified, that is, by creating an account in any of them, you can log in to others.
But sometimes difficulties may arise, problems with logging into your Google account. This is mainly due to the fact that users often forget their password and cannot recover it. Difficulties also arise when another person registered, and not the user himself personally.
For example, it often happens that girls do not know their login and password because the guy created it). The situation worsens sharply if that beautiful stranger breaks up with the guy), in general, cases are different. There are several ways out of the Play Market situation on Android. Firstly, you can try to recover your username and password through the password recovery system.
How to recover your account in the play store? To do this, you will need to enter your email address, you may need to provide a secret phrase, etc. If you can’t restore your account, there is an option to create an account in the play store again.
After that, you can change it in the settings. How to change an account in the play market on Android, how to add, change an account in the play market (google play market), we have already written in one of the previous articles. I couldn’t log into my account on my Samsung for quite a long time; perhaps there were some problems with the authorization server.
It doesn’t work, I can’t log in, I can’t log into my Google Play Market account, what should I do?
If you can’t get the Play Market to work, even though you’ve used every possible combination of login and password, Google’s password reset service can help. In order to reset your password and then restore it, you need to follow the link: or and fill in the required data.
If collecting the password does not help, try resetting your Android smartphone or tablet to factory settings via Hard Reset, Wipe. Logging in or creating an account on YouTube, a website, or an app can also help. If this does not help, try installing the Add Account application, which will allow you to add a new Google account to your Android system.
If that doesn't help, do the following:
- Go to “Settings/Applications/All”, for Google Play Store services, Google Services Framework and Google Play Services, click stop, delete data, delete updates, clear cache.
- Next, in the “Settings/Accounts/Google” menu, you need to clear all the checkboxes in the synchronization settings.
- Let's reboot.
- After the reboot, go to “Settings/Accounts/Google” and put everything back (if a synchronization error pops up, don’t pay attention to it).
- We reboot again.
- Let's check.
You can also try to log into your account using your application password. You can use this method only if you have previously enabled two-step verification in your Google account settings. To obtain your application password, follow the link and follow the instructions. You can also change the password in the settings.
To enter the Google Play Store, you can also use the pin code (PIN) received during registration from your mobile phone or smartphone. This authentication method is only available if you have specified your cell phone number in the settings. It can also be changed if necessary.
Creating a Google account, registering in the Play Market
How to create an account in the play market for android phones, smartphones, tablets? To register, you must follow the link https://accounts.google.com/SignUp?continue=https%3A%2F%2Faccounts.google.com%2FManageAccount. Enter reliable and accurate data, so you will avoid many troubles in the future.
Once registration is complete, you must confirm your details with Google to complete account activation. To do this, you need to log in to the email address specified during registration and follow the link.
You can view the activation and confirmation status of your account in its settings. If, when registering in the play store, you specified an email address on Gmail, then you do not need to confirm or activate it. If you haven't received an email with confirmation details, check your Spam folder; the spam filter may have accidentally triggered.
How to delete a Google account if necessary? If you do need to delete your account, remember that you will no longer be able to use any of Google's services. If you do delete it, it will be quite difficult to restore it, but it is possible.
Account recovery in Google Play Market
In order to protect your Google Play Market account from hacking, you must follow some recommendations. First, use a unique and complex password. To do this, use letters, numbers and symbols at the same time; it must consist of at least 8 characters. Once you've come up with a password to log in to, write it down or save it in a password storage app on Android.
In your account settings, use an additional email address and indicate your mobile number to send data via SMS. If you use a secret question, you need to choose only those that you can definitely answer after a while. All this will help you recover your Google account password in the Play Store in the future and help you avoid many problems.
Additionally, to increase security, use the following recommendations when creating an account:
- Conduct a full scan of your computer, laptop, smartphone, tablet for viruses and malware.
- Check your account security by going to the appropriate settings item and following further instructions.
- Keep your browser and operating system version up to date.
- It is highly not advisable to use your Google account password on any other sites.
- Never enter your account information on suspicious, dubious sites.
- If you use any other computer, laptop, tablet or Android smartphone to log into your account, do not forget to log out of it and delete the entire cache. Never save your password information on other people's devices.
- I recommend disabling the “Unknown Sources” feature, which allows you to download applications and games for Android not from the Google Play Store, in your account settings.
Some users often experience google android account synchronization errors. The account stops syncing due to the incorrect login and password being entered.
Possible errors in logging into your Google Play account and their solutions
When logging into your Google Play Store account, the following problems are possible:
- "Sign in to the Play Store on your mobile device using this email address." If you try to install an application or game for Android on your laptop, computer, phone, smartphone or tablet that is not associated with a Google account, or other unsupported device, this error will appear.
- "The username or password you entered is incorrect". Most problems with logging into the play market are related to this error. Quite often it is caused by so-called two-step authentication. Its purpose is to increase the protection of your data through the use of a two-step verification system. In addition to the username and password, a code is also used to log in, which the user receives in the form of a voice message or text (SMS, Email). You can enable or disable double authentication in your account settings at.
- Problems with Internet connection (“No network connection”). It often happens that after updating the device to Android, some settings are lost, for example WiFi and the Internet stops working. That's why I can't connect to my account. Check your connection, try opening a website, social network, or viewing a file from the network.
If the article did not help solve the problem, you have comments or suggestions - write in the comments, we will sort it out.
When logging into Google Play Market, users quite often encounter various errors. One of these errors sounds like this: “You need to sign in to your Google account.” This error may occur after next update Android devices, or updates to the Google Play Market itself.
Today's users are very accustomed to all the conveniences that Google provides. This is constant synchronization of contacts, calendar and timely updating of applications. But for this to work stably, you need to log into your Google account, which the device so persistently and carefully informs you about. In order to log into your account, you just need to enter your username and password, but it happens that this does not help. To figure out why the device does not log into the Play Store, let's consider all possible solutions to the problem.
Checking the current time and date
Sometimes it happens that on the phone date and time are wrong, which prevents Google services from synchronizing normally. To fix this problem, you need to go to “Settings” - “Date and Time” and set the necessary parameters. It is advisable to install “Automatic time detection”, thereby protecting yourself from a similar problem in the future.
Checking the Internet connection
If the user cannot enter the Play Market, then he should also check stability Internet connections. You will not be able to log into your Google account if your Internet connection is too slow. To check this, open a standard browser and go to any site; if it loads quickly and without any problems, then the connection is stable and you can proceed to the next step.
Checking the correctness of the entered data
Due attention should be paid to correctness of the entered data, i.e. Check that your login and password are entered correctly; this can be done by logging in to the Google website itself from your computer. Be careful when entering your password, because... it is case sensitive.
The passwords Nastya and nastya are different passwords, keep in mind.
Reboot the device
Smartphones sometimes experience system or application failures. During such failures, login to your account may be blocked. Rebooting your phone usually helps get rid of such glitches.
You need to press and hold the " Unlocks” until a window with action options appears. In this window you need to select “” or “Restart” depending on the language installed on your phone. Rebooting usually solves many problems, but if problems persist, try another option.
Trying safe mode
Every smartphone has dozens of different programs installed. They can work stably, but at the same time block login to your Google account. To avoid deleting all applications that may block entry, you can use “ Safe Mode».
There are three current login methods depending on the manufacturer:
First way:
![](https://i1.wp.com/composs.ru/wp-content/uploads/2018/07/neobhodimo_vojti_v_akkaunt_google_chto_delat6.jpg)
Second way:
![](https://i0.wp.com/composs.ru/wp-content/uploads/2018/07/neobhodimo_vojti_v_akkaunt_google_chto_delat7.jpg)
Third way:
- Turn off apparatus;
- Start turning on the device and press " decrease volume»;
- The device should start in “Safe Mode”
In Safe Mode, try logging into your account. If you succeed in logging in, then the problem is in some third-party installed software.
Checking the antivirus
Antiviruses protect the average user from numerous threats on the Internet. But there are times when the antivirus blocks something important, for example, logging into your Google profile. In order to make sure that the antivirus does not interfere with logging into your account, you should temporarily remove it. The antivirus is removed like any other application. To remove it, you need to go to “Settings” - “Applications” - “Antivirus name” - “Delete”, or drag it from the desktop to the trash.
We resynchronize the data
If the device hasn't synced for a long time with Google servers, various problems may arise. Therefore, you will have to perform full data synchronization manually.
To get rid of the Google account synchronization error on Android, go to “Settings” - “Accounts” / “Accounts”, select Google account from the list. Open it up uncheck all the boxes and reboot your device. After rebooting, do the same, putting all the checkboxes in place, and reboot the phone again. After completing the steps, try logging into your user profile.
Deleting your account
One possible solution to the problem could be deleting Google account from the phone. To do this, go to “Settings” - “Accounts” or “Accounts” (depending on the phone), select your Google account and click “Delete account”
We erase data and cache of Google play services
It happens that the error “you need to sign in to your Google account” is caused by cache problems. To clear it you will need to go to " Application Manager", then find Google Play Services, Play Market and Google Services Framework. Open them one by one and click “Clear data”, “Clear cache” then click “Stop”, then “Disable”. Reboot the device and see if the problem is resolved.
Checking disabled applications
It may also be impossible to log into your account if the user has unknowingly disabled any of the important applications.
You need to go to " Application Manager» and find programs such as Google+, Download Manager, Google Play Services, Play Market and Google Services Framework. Go to each one and check if it is enabled. (If the application is enabled, the “Disable” button will be active)
Uninstalling Play Market updates
If none of the above helped get rid of the error, and your smartphone still says “You need to sign in to your Google Play Market account,” then it’s worth a try remove latest updates Market, thereby rolling it back to the initial version. Often applications in initial versions work stably, but not very fast. In any case, after logging into your profile, the Play Market will update itself to the latest version.
In order to remove updates, find the Play Market in applications and click the line “ Uninstall updates" After that, try logging into your account.
Reset to factory settings
This method is the most extreme measure. Perform it at your own peril and risk and only if all of the above methods did not help. A hard reset completely deletes all accounts, applications, and contacts.
To perform a complete reset of the phone, you need to go to “Settings” - “Backup and reset” - “Reset settings”, click “Ok”. The phone will begin to reboot and perform a factory reset.
Play Market is an online store for all tablets and phones running on the Android operating system. Thanks to it, you can install applications and games, buy and download movies, books, music and other entertainment items. On all devices, the Play Market program is installed on the Android device by default, but if for some reason it is not on your phone or tablet, then you can download, install, update and configure it yourself, and after these procedures, start using or delete. But first you need to register with Google.
How to download and install Play Market
The only way to install the Play Market is to download the program installation file from one of the trusted sites and open it. For example, by following this link -
http://superandroid.mobi/programmy-na-android/342-google-play-market.html, you can find the Play Market version specifically for your firmware version, and this is very important, because if you install the wrong version, the application may not work correctly.
Download the installation file
Having opened the installation file on your device, which should have an apk extension, confirm the installation of the application by clicking the appropriate button. Done, all you have to do is wait for the installation process to complete, it can last from 30 seconds to several minutes, it will depend on how powerful your device is.
Click the “Install” button
How to register in the Play Store
When you launch the application, you will be asked to sign in to your Google account or create a new one. Important: you cannot use Play Market services and functions without authorization in your account; you must either create a new one and log in to it, or enter the username and password for an existing one. It is also worth understanding that there is no separate account for the Play Market, since all services from Google are managed by a single Google account.
So, first you will be asked if you want to create a new account or log in with an existing one. Select the New option.
Fill in two fields: first and last name. It doesn’t matter what data you enter here; you don’t have to use the real ones. But it’s worth remembering the information you entered, as it may come in handy in the future when you try to recover your password or access to your account.
Now we enter the email address to which your account will be registered. In this case, be sure to use a truly existing email address, as an email will be sent to it, which you will need to open to complete the registration process.
Create a password consisting of 8 or more characters. Please note that you can only use the English layout.
In the next step, you will be asked to select one of the available security questions and the answers to it. This is needed to verify your identity when you request to reset your password or account. Be sure to save your answers and do not share them with anyone.
Choosing whether to become a Google+ member or not
Check or uncheck boxes
Enter captcha
Waiting for the end of synchronization
Confirm email
Login to your account
How to set up an account
If you already have a Google account (remember that this is the same as a Play Market account), then after opening the Play Market for the first time, select the “Existing” option and, using your username and password, log in to your account.
Select the “Existing” option
How to log out of your account or log in to another one
If you have multiple Google accounts, you can change one to another by following these steps:
Enter settings
Click on the Google logo
Click on login
Expand menu
Click the “Delete account” button
Login to your account
Setting up personal information
The first thing you can do is change the first and last name specified during registration.
Change of full name
Login to your account
Click on the account icon
Click on the “Google+ Profile” button
Click the “About Me” button
Click on the pencil
Entering new data
Click the “OK” button
change Password
If you want to change your password to a more convenient one or are sure that your old password was found out by someone other than you, then follow these steps:
Login to your account
Click the “Sign in to Google Account” button
Click the “Password” button
Login to the site
Enter a new password
Is it possible to change the email to which the account is registered?
The answer to this question is no, you cannot change the email to which your Google account was created. The only way out of this situation is to create a new account at the email address you want to use as your main one. How to create a new account is described above in the same article in the paragraph of the same name.
How to find out or recover your Google account password
If you have forgotten your Google account password, there are two ways to recover it: answer the security questions asked during registration, or request an email or phone message with a link to reset your password.
Through security questions
Enter your email or phone number
We answer questions
Via email or phone number
Click the “Need help?” button
Select the option “I don’t remember my password”
Choosing a recovery method
Enter a new password
How to delete an account
If for some reason you want to delete your account, then follow these steps:
Login to the site
Go to the section “Disabling services and deleting your account”
Go to the “Delete account and data” subsection
Log in to your account again
Mark the data that needs to be erased
Confirm account deletion
How to set up Play Market on Android devices
To make working with services more convenient, you can make some application settings, namely: add a payment method, change the country or region, change the interface language.
How to add, remove or change a payment method
Expand menu
Go to the "Accounts" section
Go to the subsection “Payment methods”
Adding a payment method
Click the “Change” button
Click on the “Other payment settings” button
Click the “Delete” button
Adding a new payment method
How to change the country, region and interface language
Expanding the browser menu
Go to the “Accounts” section
Go to the “Payment Methods” section
Click the “Change” button
Choosing a country
Changing the address
Choosing an address
Open settings
Go to the “Applications” section
Go to the “Third Party” section
Select Play Market
Erase data and cache
Reboot the device
Open Play Market
How to update the Play Market
The application updates itself: as soon as a new version is released, it is immediately downloaded and installed without your consent. You can notice this by the automatic change in the program interface. But if for some reason Play Market auto-updates do not work on your device, then you can install them yourself. Please note that the first method is only suitable for those who had the Play Market installed initially, and not manually.