Call hold does not work. Megafon service “Call waiting. Description of the service Call waiting Beeline

In order to answer an incoming call during a conversation with any subscriber, dial * 43 #

After that, the "Call waiting" service will be activated and in the future, you can accept the call, despite the fact that you are already talking on the phone with another user. Thus, you can switch between subscribers by pressing one button on your phone. An incoming call, during a conversation, is characterized by a low sound, after which it will be possible to answer the call or ignore it. As for the dialing user, he will be notified as follows “The subscriber you are calling is currently talking. Please stay on line. "

Based on your desire, we can either receive incoming calls or leave them unanswered.

This service has the ability to cooperate with another service "Conference Call".

How does it work?

To use, you need to know several combinations that will help you choose the most appropriate scenario for you:

when you want to answer a call while holding this conversation, you need to dial "2" and then click on "Call" (this action works when switching between call lines)
when you want to answer a call by dropping this conversation, you need to dial "1", then click on "call" (this action terminates the current call, while the other is on hold)
when you do not want to answer another call, you should dial "0", then click on "Call" (the calling person will be notified by the characteristic "busy" sound)

How to connect "Call waiting"

Megafon has provided for automatic connection to each subscriber of this cellular network. It is possible that the service has been terminated and to resume its operation, you will need to execute a USSD request * 43 #.

Disabling the "Call waiting" service

To terminate its work, you should make a call to # 43 #.

During a conversation with friends or relatives, you may receive a business call from work from your superiors. In order not to miss an incoming call, Beeline subscribers have the opportunity to put a second line. After connecting the option, you don't have to worry about missing important negotiations.

The Call Waiting option allows the subscriber to put one conversation on hold and receive a parallel call. Those who have not connected this service will not be able to get through during his conversation. The second line in such situations can hear that the subscriber is busy and cannot answer.

When connected, you can not only receive incoming calls during a call, but also call the second subscriber, putting the first on hold. The service is free and available to everyone, regardless of the connected tariff.

How to connect "Call Waiting" from Beeline

Making the second line is quite simple and there are different ways to do this:

Install using the command * 43 # .
Include in Beeline through a computer or phone, having found this function.
The phone settings may include a Call Waiting feature. It needs to be turned on.

If the function becomes unstable, then it should be reconnected. To do this, you need to send a request with the code * 110 * 041 # .

Option control

During negotiations on the first line, the second will make itself felt with short beeps. To answer an incoming call, you need to click on "Call Hold" in a conversation with the first subscriber.

How to disconnect the second line

The option is free, so the service did not provide commands to disable it directly. However, if it is necessary to disable the Beeline Call Waiting service, then this can be done in several ways:

log in from any device and go to control functions. It shows all connected services that can be disabled;
go to the nearest Beeline office and ask the consultant to save the number from the option;
call a toll-free number and leave a request to the dispatcher to disable this function.

Subscribers periodically face such a problem as the inaccessibility of the number to which the call is made. This happens because the interlocutor is already on the phone. Megafon has developed a Call Waiting service to eliminate the problem.

The option is provided to all customers regardless of the tariff plan. At the same time, you do not need to pay a subscription fee for using the service. Customers can enjoy the function in the home region and beyond.

Subscribers who decide to connect call waiting, get the opportunity to use the second line. The service allows you to receive a second call during a conversation, while the first interlocutor is put into standby mode.

During the conversation, the client using the function will hear a beep. Then you need to decide whether to accept the challenge or reject it. As for the subscriber calling a busy number, he hears a long beep.

The service is provided free of charge. Each received call is also free of charge. Funds are debited for a call only when the subscriber is in roaming.

How to connect

To connect the second line on Megafon, you can do nothing. The package refers to basic services, therefore it is provided to all subscribers without exception. In this case, it does not matter which tariff plan is used by the client.

If the option was disabled, you can reactivate the function with the command "* 43 #". You can also enable the function through your personal account.

Control

The service is provided to all customers, all that remains is to learn how to use it. To do this, you need to choose the appropriate action:

To accept the second call without interrupting the first one, press "2 #";
If you need to return to the first interlocutor without interrupting the second conversation, press "2 #";
To end the conversation with one of the subscribers, "1 #" is dialed;
You can reject an incoming call on the second line by pressing "0 #".

The option works on any phone, smartphone and tablet.

How to disable

Subscribers who decide to turn off call waiting can do it in 3 ways. To turn off the function you need:

Dial USSD code "# 43 #";
Install the mobile application. In the settings, deactivate the option;
Call the call center - "0500". The operator will help you turn off the service.

The option is provided free of charge, which means it can be left on. This is because the function is a basic service.

Who suits

The service is suitable for all clients without exception. The option does not need to be additionally connected, which is a big plus. The only drawback of the function is that it only works with incoming calls. Subscribers who need to call or send messages during a call are advised to consider. You can get detailed information about the function by calling "0500".

Second calls for ongoing calls are received quite often. Especially for those people who have a contact list of more than fifty names. And in most cases, there is no particular desire to interrupt one conversation for the sake of another. But there are situations when the boss calls and his call simply cannot be ignored. But I don't want to pick up the first call either. What to do? For such cases, the Megafon company has provided two options: "Call Hold" and "Call Waiting". With them, you can always stay in touch with two subscribers and control calls at your discretion. In this article, we will look at how to connect and disconnect these services, how to answer a call without interrupting the conversation, and how much it all costs.

Understanding Call Hold and Call Waiting Services

Call Hold is a service that allows you to put an ongoing conversation on hold and call another subscriber, as well as switch between calls.
"Call waiting" - a service that allows you to answer a second incoming call without turning off the first call

As we can see, these two services work on a similar principle when someone has to wait. This is their principle of operation.

Subscription fee for both services absent
The cost of a one-time request for the "Call holding" service - 1 RUB
There is no fee for using the service in the tariffs of the "All inclusive" line.

How to answer a call without interrupting the conversation?

Each of the services has its own management teams.

Call Waiting:

To answer an incoming call without interrupting the current connection, click 2 # [Call button];
Return to the first conversation- again 2 # [Call button];
To reject an incoming call without ending the current call, click 0#[Call button].

"Call Hold":

To call another subscriber, without interrupting the current call, click 2 [Call button]<номер другого абонента>[Call button];
Switch between two current connections - 2 [Call button];
To finish the second talk and return to the first one, press 1 [Call button].

How to activate and deactivate services?

The Call Waiting service is activated automatically.

To make her disable, you need to use the service team #43#[Call button]
To rediscover to plug service, you can enter the command *43#[Call button].

The Call Hold service is activated and deactivated in two ways:

Connection:
- using the service command * 105 * 604 # [Call button];
- through your Personal Account.
Disconnection:
- through a call to the contact center at 0500;
- through your Personal Account.

The android is full of useful bells and whistles and they are constantly replenished with new ones, making it possible to use our gadgets more efficiently.

If you want to receive notifications during a call, you will need to activate the "call waiting" option

This setting is available in phones regardless of the operating system version, for example, android 5.1 or 6.0.1 and the user interface.

You will hear some signals in the speaker, you can switch to another call and talk to someone else.

This way, you will be able to keep the original call on and answer the new one without closing either of the two.

If you answer another call while on the phone, the first party will hear a voice message or song, depending on the network operator.

How to enable call waiting on an android phone

By the way, there is another great way to turn on call waiting on an android phone almost instantly. Recommend.

Now go to the "Advanced" tab.

Here, in the "Call Waiting" section, move the slider to the right position.

This means that you will receive notifications about other incoming calls during a call.

That's not all. Let's go back and go to one more tab - “Signals on call.

Here, opposite the line “Notification. During the call ... ", also move the slider to the right.

Important points in setting up call waiting on Android

Please note that the names may differ slightly from mine, depending on the android version and user interface.

In this case, I used a Samsung Galaxy phone with Android 6. Also, check that the Call on Hold option is active.

This function has no other settings, it can be turned on or off.

There are other settings in the telephony menu that you can play with, but with care.

It's about call forwarding - don't get confused. There you have a choice of when and which number will be redirected to another.

You can also turn on call blocking, show or hide your phone number and other options. All these settings are available in the menu of the "Phone" application. Good luck.