Tanks are not started. It does not start WOT. White screen when running World of Tanks. Wrong graphics settings

Recently faced a problem, a client turned, with the problem "inhibits World of Tanks". Client Notebook HP 15-E270UR

Intel Core i3 5010u 2100 MHz

4 GB DDR3L 1600 MHz

500 GB 5400 rpm

NVIDIA GeForce 830m 2048 MB GDDR3

Initially, the tanks on the computer worked, but according to the client they were very slowed down, while he led to an example more weaker computers, I explained to him that - this is not an argument and started working.

First of all, I ran into the 3rd problem. First of all, the problems braked to the Windows OS, the hard was in GPT format all programs and downloads went to one partition, there was no antivirus except the built-in, and the loading of the CPU and other things were very high.

I started with HDD formatting, unpacking the latest OS image in * .tib format, in the process I revealed a significant problem with ping and Internet access. The problem with ping was in the D-Link DIR-300 router, except that this is the most unsuccessful company and the model of the router from all possible, it is old and slowing down, among all this game and did not want to run on the new OS. When you turn on the white screen, only the sounds of the game itself are heard (music at the entrances to the game and so on.)

Of all the ones listed on the Internet managed to find out what the problem may be.

  1. You need to make sure that the latest version of WOT client is installed
  2. Check availability of the video card driver update, in this case it is NVIDIA
  3. In addition, the current DirectX must be installed.
  4. You should also check NET Framework
  5. Check the system library affecting applications Visual C ++.
  6. At all sorts of case it is worth updating Adobe FlashPlayer, Java. Runtime, Microsoft Silverlight
  7. Also 1 of the users recommended to delete the Perferences.xml file, before this finding it using the search.
  8. Another 1 user advanced the theory that the NTFS markup on the system disk and others, but only to use FAT32 (very strange assumption)
  9. Exactly check that Visual C ++, NetrframWork and other libraries are not installed for several copies.

Since the client is very specific, I want to help him with tanks and understand this problem itself. Please tell me, put your hypotheses and solving the problem of the white screen problem in tanks, please in the comments and share your experience.

what to do if Client World of Tanks pull out to play. I click on the white screen appears and crashes

  1. What does this error look like:
    When you start the game, you immediately appear "white" screen, after which the game is closed.
    Also, after selecting the server, during the "Download" screensaver, you have a white screen and after which the game is closed.

    Here are different versions of how to solve this problem:
    1. Check if drivers are installed on the video card.

    2. Another way to whistles:
    You need to disable account control (User Accaunt Control), as it blocks updating the application files. To do this, go to the control panel \u003d GT; User accounts \u003d GT; Enabling or disabling account control (UAC) \u003d GT; Clean the daw. After that you need to restart the computer.

    3. The white screen appears when loading the game, if system resources are not enough. You need to increase the paging file.

    4. The white screen is due to antivirus or firewall. If you disable them, then the game will make it earn.
    Note: If you have Kaspersky Anti-Virus on your computer, turn it off before entering the game.

    5. In Windows 7 and can help start the game on behalf of the administrator (right-click on the game label and select "Run on the administrator").

    6. The white screen may appear if you have a resolution more than available on your screen. Go to the settings when starting and try to set the minimum requirements to begin.

  2. Signature Problems:
    Event Name Problems: AppCrash
    Application Name: worldoftanks.exe
    Application version: 0.9.15.0
    Application time mark: 575EBBF5
    Module name with error: worldoftanks.exe
    Module version with error: 0.9.15.0
    Module time marker with error: 575EBBF5
    Exception code: C0000005
    Exclude Displacement: 00938C67
    OS version: 6.1.7601.2.1.0.256.1
    Language Code: 1049
    Additional information 1: 0a9e
    Additional information 2:
    For more information 3: 0a9e
    Additional information 4:
  3. i had such garbage was
    you will cut the computer and sleep will wake up and you can safely play !!!
  4. User Has Launched Client. Executable: worldoftanks.exe.
    Stop. REASON: User Started Game; Code: 0x01000004.
    what do you do?
  5. try to reinstall client
  6. https://ru.wargaming.net/support/kb/articles/844.
    i advise everyone to help me
  7. why after updating the hangar the game crashes ??
  8. Possible mistakes:
    - the client is not installed correctly
    - Viruses
    - Old client

    Well, today today technical works, and automatic customer update.
    If the next day will be the same error, then try to reinstall the client.

  9. the client enters the game pops up white screen and immediately turns off
  10. I, too, on the laptop after updating the hangar crashes and closes

The first difficulties can begin at the stage of the game Loncher. If after launching the Luncher crashes, you will need to configure it correctly.

  1. Delete Updates and Wargaming.NET folders from Windows System Folders: XP C: \\ Documents and Settings \\ USNAME \\ Local Setings \\ Temp, Vista and Win 7 C: \\ Users \\ Username \\ APPDATA \\ LOCAL \\ TEMP
  2. We launch the Loncher again, specifying port 6881 and using torrent connections.
  3. Add the game to the elimination of Firewall and Anti-Virus (if you use the standard firewall, it is done directly in the laneral settings).

Loncher hangs, the gear is spinning

If you see such a picture, try the following:


Cleans the game after clicking "Play"

Launcher started normally, and when you press the "Play" button, it does not start or flies the play client? The following options are possible.

Do not suit system requirements

Although WOT feels good in the old PC, there are minimal requirements, without complying with which the game does not start. Only a computer upgrade will help.

Wrong graphics settings

Possible deposits if you used the graphics settings higher than can "pull" the computer. Difficulties can begin both during battle and at the start of the game.
To solve, select more modest graphics settings starting with recommended parameters.

Communication problems and compatibility

Safety systems in new operating systems (from Vista and newer) do not always give games comfortable conditions for running. Try running tanks with administrator rights and in compatibility mode.

  1. Right-click on the WOT label and select "Properties".
  2. Go to the Compatibility tab.
  3. Exhibit the level of rights and check the various compatibility modes.

Do not fit the driver for the video card

To start the game and ensure good performance, be sure to take care of the installation of drivers on the video card.

  1. Visit the NVIDIA or AMD / ATI website to find the driver for your device.
  2. Select the video card model from the list on the site.
  3. Download the full installer (we do not recommend using update).
  4. Install drivers.

Lack of Windows system components

For the correct operation of the tanks, there are quite a few auxiliary programs. If they are missing on a computer - launch World of Tanks will not work. We will bring together on the components you need to start. Link).

Individual case

If all of the above recommendations did not help, to solve the issue should be applied to the Wargaming.net support forum. To get an accurate solution, be as informative when making an application.

  • pC configuration;
  • under what circumstances a game crashes;
  • what have already tried to solve;

We hope that these methods will allow you to solve the issue of customer departure, and help you enjoy the game in the tanks on the full program. If nothing of this helped - try removing and re-or write in the comments, we will try to help you.

what to do if Client World of Tanks pull out to play. I click on the white screen appears and crashes and got the best answer.

Answer from Dasha Potemkin [newcomer]
What does this error look like:
When you start the game, you immediately appear "white" screen, after which the game is closed.
Also, after selecting the server, during the "Download" screensaver, you have a white screen and after which the game is closed.
Here are different versions of how to solve this problem:
1. Check if drivers are installed on the video card.
2. Another way for Vista:
You need to disable "Account Control" (User AccAnt Control), as it blocks updating the application files. To do this, go to the control panel \u003d\u003e User Accounts \u003d\u003e Enable or disable account control (UAC) \u003d\u003e Remove the checkbox. After that you need to restart the computer.
3. The white screen appears when loading the game, if system resources are not enough. You need to increase the paging file.
4. The white screen is due to antivirus or firewall. If you disable them, then the game will make it earn.
Note: If you have a Kaspersky Anti-Virus on your computer, disconnect it before entering the game.
5. In Windows 7 and can help start the game on behalf of the administrator (right-click on the game label and select "Run on the administrator").
6. The white screen may appear if you have a resolution more than available on your screen. Go to the settings when starting and try to set the minimum requirements to begin.

Answer from Vladimir Kudinov[guru]
try to reinstall client


Answer from Vera Stan.[expert]
Possible mistakes:
- the client is not installed correctly
- Viruses
- Old client
Well, today today technical works, and automatic customer update.
If the next day will be the same error, then try to reinstall the client.


Answer from Alexey Larjushkin[newcomer]
the client enters the game pops up white screen and immediately turns off


Answer from Alex Mercer[newcomer]
i had such garbage was
you will cut the computer and sleep will wake up and you can safely play !!!


Answer from Olenka[newcomer]
why after updating the hangar the game crashes ??


Answer from 1 1 [newcomer]
I, too, on the laptop after updating the hangar crashes and closes


Answer from Den Zinchenko.[newcomer]
User Has Launched Client. Executable: worldoftanks.exe.
Stop. REASON: User Started Game; Code: 0x01000004.
what do you do?


Answer from Nobyk Ivanov[newcomer]
i advise everyone to help me


Answer from Alexei.....[newcomer]
Signature Problems:
Event Name Problems: AppCrash
Application Name: worldoftanks.exe
Application version: 0.9.15.0
Application time mark: 575EBBF5
Module name with error: worldoftanks.exe
Module version with error: 0.9.15.0
Module time marker with error: 575EBBF5
Exception code: C0000005
Exclude Displacement: 00938C67
OS version: 6.1.7601.2.1.0.256.1
Language Code: 1049
Additional information 1: 0a9e
Additional information 2:
For more information 3: 0a9e
Additional information 4:

The project "The World of Tanks" found many fans worldwide, but many of us sometimes there is a problem - World of Tanks does not start. Let's try to figure out what can cause a similar phenomenon and how to solve this problem. I will make a reservation immediately - it is understood that your computer fully meets system requirements for this game, it has a Windows operating system, as well as the latest versions of drivers for motherboard, video cards and other equipment.

You can highlight two main types of problems - the launcher of the game does not start and the client itself is not launched. Let's look at each of them.

Problem: When you start WOTLAUNCHER, the message "Critical error. Failed to install updates. Continuation of the application is impossible. Detailed information is available in the log file. "
Decision :
1) Delete the Wargaming.net folder located on the path C: \\ Users \\ Username \\ APPDATA \\ LOCAL \\ TEMP (for Windows 7 and Vista operating systems) or C: \\ Documents and Settings \\ USNAME \\ LOCAL SETINGS \\ TEMP (for Windows XP ),
2) Delete the UPDATES folder from the root directory of the game;
3) Restart the Loncher and specifying the port number 6881 in the settings, allow it to use torrent sessions.

Problem: The World of Tanks Lyurcher does not start, while the gear icon is constantly spinning.
Solution No. 1: Reset the Internet Explorer browser settings;
Solution №2: Update Java and Adobe Flash software to the latest available version from the manufacturer of this software;
Solution number 3: Try reinstalling Internet Explorer.

Problem: Lycher is launched and immediately disappears.
Solution: Try reinstalling Internet Explorer.

Problem: When launching the Loncher, the message "An Unhandled Exception IS OccurRed. The Application Will Be Restarted.
Solution: Remove the "Microsoft Visual C ++" components from your PC, then reinstall them from the official site in the following order: version 2010, then version 2008 (for 86-bit systems) or SP1 version 2008, then version 2010 (for 64-bit systems ).

Problem: Loncher booted, but the "Play" button is displayed in gray.
Solution: Try reinstalling Internet Explorer.

Problem: Loncher booted, but "Updating Loader: Checking for updates is present in the status bar.
Solution: Try to reset the DNS settings.

We now turn to the cases when World of Tanks is not started at the level of the game client. In most cases, the problem in obsolete drivers, however, since we decided at the beginning of the article, that we are all in order with our software, you can eliminate the problem in one way: - Try adding a folder with the game to the trusted area of \u200b\u200byour antivirus software; - Using programs going with video cards, reset their settings in the original value; - Try to "roll back" the version of DirectX to version 10.0.

The next part of the text for those who want to launch World of Tanks on other operating systems. If you have Linux, you can not do without Wine version 1.6 or above - your own client for this OS family has not yet been created. The same applies to computers with MacOS - but they have a porticated game client, which can be downloaded from any torrent.

In general, the game "World of Tanks" features a variety of other competently organized support and forum service. So if in this article you did not find a solution, then try to apply to the official website of the project with your own problem or explore the appropriate forum branch - there will certainly have the information you need.