Mgts Internet does not work where to call. Free hotline number to contact the MGTS operator. MGTS office addresses

I connected the Internet to MGTS and mobile communications. They offered it as a package because it was cheaper. And in fact. If I had known about you earlier, I would have saved so much money

I have been a client of MGTS for several years. Was originally theirs home phone, then I switched to their Internet. The speed is normal. The router was given free of charge. Subscription is also in the middle range of 499 rubles. As long as there are no problems I will use it.

Thank you for the quality of MGTS services. Polite and professional staff, good service and the Internet.

Using a social card, I very successfully connected the Internet to MGTS. The speed is small, only 30 Mbit, but it is enough for me. The equipment was provided for use free of charge.

I connected to MGTS through a promotion, and now, in addition to the Internet, I have absolutely free mobile communications. I read it by chance on the website and immediately went to their office to transfer my mobile number to MGTS. I have never regretted it

I needed the Internet. I had several points when choosing. It's price and quality. Liked MGTS proposal. Which is how I connected the Internet. Now I not only have 300 Mbit/s Internet, but also absolutely free mobile communications with 2GB of mobile Internet. Overall I'm happy with everything, no problems so far.

I have had Internet from MGTS for a long time, I decided to save money and connect to a package of mobile communications and Internet services. With the Internet and my mobile tariff Non Stop per month turns out to be 999 rubles. Internet speed is excellent. I use it freely and watch any films and videos. Mobile communication is also normal. I don’t regret that I connected the package right away, it’s really more profitable.

I've had my MGTS router for a long time; I connected to the Internet from them because of the good price. But that was a long time ago, 1.5 years ago. The average speed was 200 Mbit/s. So much time has passed, I looked at what offers others now have for connecting to the Internet. And I realized that I was staying with MGTS, just as I was the best and still am. Well done, what can I say... they value their clients!

MGTS connected me to Internet and television at a social tariff. I’m retired, I’m constantly short of money, so it was very beneficial for me to connect in this way. A neighbor told me about this tariff. She made the connection herself this way. I pay 370 rubles a month for Internet and television. Under these conditions, this connection suits me.

Thanks to the MGTS promotion for connecting TV and the Internet, I received free mobile communications, and it is unlimited. It happened by chance, I just called to inquire about the conditions for connecting to the service package. And then they offered me such a promotion. I agreed almost immediately. I use everything, everything works, so I don’t regret it, especially for such little money for me.

I bought a cool TV more for playing console games. But I also immediately wanted to connect to good TV. I really liked the conditions of MGTS for the price. The connection was made quickly. There are a lot of cool channels, the quality is excellent. Now I spend a lot of time watching TV))) And I only pay 160 rubles.

Previously, we had a different provider in the west of Moscow (Kremenchugskaya St.). There were almost no complaints about it, except for the Internet being turned off a couple of times, but we paid 550 rubles for an Internet speed of 50 Mbit/second. We received a call from the MGTS company and said that they were running a promotion “Internet Tariff Plan 77” and now you can connect to the Internet at a speed of 70 Mbit/sec and for only 277 rubles per month and you will have to pay for it along with the phone. We decided to try it and ordered installation. The next day they came to us and hung a router in the hallway. Now we have Internet throughout the entire apartment.

And we started paying 500 rubles a month for everything: telephone, caller ID and Internet.

I’ll lower the rating to 4 for now, because while on weekdays the Internet speed exceeds 50 Mb/sec, it drops sharply on weekends. True, this speed is enough for me, but they still promised 70, so give me at least 50 m/bit. In the future, you can connect 100 digital television channels through this unit in the corridor, but for now it is not necessary.

Use 4 months. So far there are no complaints or complaints.

I always thought that video surveillance was pampering and a waste of money. But my husband really wanted this service, and we entered into an agreement with MGTS.

And now I understand how useful this thing is.

You can easily see what was happening at home in our absence, for example, whether the housekeeper is really just cleaning and not climbing on the bedside tables.

We have connected the simplest tariff for 200 rubles. per month in total. Video recordings are stored for seven days, I think that this is quite enough for home use.

Just recently my wife and I moved to new apartment. The apartment, of course, is very good, we are happy, but the Internet that was there was something special. The speed always jumps, especially in the evening, if my wife is at the computer and I turn on the laptop, this is a problem. I like to play games after work Online Games, chat on Skype, so if she starts watching a movie, her ping immediately goes up and someone has to give in, often to me) We don’t have iron patience and we decided to change the provider. After reading the reviews we decided to try the new MGTS. What captivated us was the price: 200 Mbit per second promotion. for 490 rub. per month Well, it’s all for nothing, for such speed! We called the mountains number. line, communicated with us politely, answered all our questions, checked the possibility of connection of this Internet in our apartment and accepted the application. At a time convenient for us, 2 technicians came to us, carefully removed the old cable and ran their own, installed a free modem with WiFi, and also offered to install an antivirus, but we already had our own and we refused. And that’s it, that same evening my wife and I appreciated the quality)) Compared to the old Internet, this is heaven and earth. And it’s easy to pay, we do it either through terminals or in MTS stores. We tried it through WebMoney, it worked too)

There are fewer disadvantages, so I'll start with them:

  • The only negative in my opinion is the price. 30 Mbit/sec-390rub. A little expensive compared to the previous operator.

Pros:

  • After registering the application on the website, they called back 30 minutes later. everything was told, everything was clarified.
  • Installation is possible the next day at a convenient time. The time period is strictly specified.
  • on the day of installation they check whether everything is in force.
  • I was most pleased with the installers: they drilled everything carefully, no debris, installed the router in the right place, no unnecessary wires sticking out anywhere, provided a free socket for it, set up everything on the computer, checked everything and left, leaving a business card in case of a breakdown.

While everything is working properly (3 weeks), the speed fully satisfies my requirements. Even in the evening nothing hangs like a clock.

Honestly, I was very pleased with the service. no previous provider has surprised me so much.

I don’t understand why there are so many negative reviews? We've been using MTS for a year now and have no complaints yet. The connection was not interrupted even in snowstorms and hurricanes. Although they were afraid that “they steal money, the connection is terrible.”

When our previous Internet provider was bought out by Rostelecom, we were looking for an alternative. We tried a couple of local ones, the connection was lost, but in those... support cannot be reached (a 5-day work week for an Internet provider, IMHO, a strange phenomenon). As a result, MTS Internet was connected.

I liked that the master came the very next day, signed the contract himself, set everything up, didn’t take any money))) We have a rather expensive tariff (650 rubles per month), it works from the very beginning without any complaints.

But no, I’m lying. There was a breakdown in communication somewhere at the beginning of our cooperation. It was a little difficult to get through, but we managed. The master came on the trail. day.

Overall, I'm satisfied. I want to try to switch to a complex with TV, but I can’t figure out the tariffs on the website. There's something strange about everything, some kind of setup...

I don’t really think about the quality of the Internet and TV; everything has been working well for a year now.

Good afternoon

Please help me solve the problem related to the Internet and incompetent MGTS employees!

On 12/31/15 the Internet stopped working. On the same day, 12/31/15, I left application No. 10180673. Until 01/12/16, I called MGTS every day with a request to get the Internet working. Every day I try to find out the reason why no one has yet started solving the problem based on my application and why they couldn’t fix the Internet in 13 days? Each time I had to talk with 3-4 incompetent operators who redirected me to different departments. Technical operator MO support redirected me to those. support for Moscow, saying that my area is served by Moscow, and the tech operators. Moscow support sent me to the Moscow Region. Today I received an SMS stating that according to my application No. 10180673, work was scheduled only for January 19, by which day it will already be the 20th day from the date of application. After that, I called with a request to postpone the work to the 12th or 13th, but was refused. Please help me resolve this issue as soon as possible.

Phone number-84956352219
Application No. 10180673

Please help me decide this problem in the coming days, otherwise I will be forced to contact ROSPOTREBNADZOR and other authorities.

A large-scale failure occurred today in MGTS, as recorded by the website kazhdysboy.ru, which monitors problems in the operation of several services.

According to the graph on the company's website, the failure occurred around noon, and the maximum number of errors was recorded at 13:00. Users in the comments confirm problems with the Internet and landlines.According to them, there are problems, in particular, in the area of ​​the Novokosino, Orekhovo, Oktyabrskaya, Izmailovskaya, Alma-Atinskaya, Skhodnenskaya metro stations and more. Mostly, subscribers write that landline phones can only make outgoing calls, and there is no Internet access at all.

Versions appeared on social networks that the cause of the failure was repair work in the city center. Official information not yet: the MGTS website is not available and suggests trying to come back later. The answering machine in the contact center reports that "due to network work, there may be a short-term restriction of access to Internet and telephony services", and promises that "all services will be available in full in the near future".

"Moscow city telephone network"(MGTS) is a Russian telecommunications company established in July 1882. It is one of largest operators local wireline in Europe. The main shareholder is MTS. As indicated in the operator’s reports, at the end of 2014 (the latest data from the official website) the number of subscribers was 4.2 million people. According to the company itself, its share in the Moscow fixed telephony market for private clients reaches 96%.

/ Tuesday, June 21, 2016 /

Topics: Kalininskaya Metro

On Tuesday afternoon, complaints began to be received en masse from various parts of the capital about problems with landline phones and Internet access provided by the Moscow City Telephone Network (MGTS). Over the past few hours, the graph of the dynamics of calls for failures has literally covered the entire city.
As the roem.ru portal notes, some subscribers phone numbers They work only for outgoing calls, and short beeps are heard for incoming calls. . . . . .
Meanwhile, messages appeared on social networks that the cause of a large-scale failure was construction work in the center of Moscow. Workers in process "They cut down the MTS and MGTS highway". According to preliminary data, telephone and Internet service will be restored by this evening.
"What's going on with telephone lines and the Internet? Nothing works for half the city. Phones technical services don't work either. When will it end? The option voiced by the answering machine is from the series “work in progress” ", not very happy, the work can take a month", - the townspeople are indignant.
In the MGTS community social networkIn contact with " the number of complaints in recent hours is already in the hundreds. Service representatives technical support The companies only responded to early users, stating that the reasons “ are being clarified".



MGTS has fully restored the operation of landline telephone communications and the Internet after the failure, which was recorded at lunchtime, the company’s press service told MOSLENTE.

"Currently, communication has been restored in full. The cause was a cable break", - said the press service representative. However, she refused to specify the location of the wire damage. The number of subscribers affected by the failure is counted.

. . . . . Users in the comments confirmed problems with the Internet and landline phones. . . . . .