It says your connection is not secure, what should you do? The browser says your connection is not secure: what to do when logging in. Removing the error in Mozilla Firefox “Your connection is not secure”
Many users, when browsing the Internet, often see the message “Your connection is not secure and an attacker may be trying to steal your data...”. And in most cases, this is a problem with the HTTPS security certificate, since the data is encrypted using SSL and the user's software (in this case, the browser) is configured incorrectly. Next, we consider the most common reasons leading to the appearance of this message:
Cause: The time on the server and computer does not match.
Solution: check the time settings on your computer; if the time zone is not set to yours, correct this inaccuracy; also remember that the battery in the BIOS or the settings may be damaged.
Cause: the certificate is outdated, or the author of the certificate is not confirmed
Solution: update the certificate (this problem occurs on portals) 
Cause: blocking of certificates by third-party security applications (often installed automatically and in the tray with antivirus programs and firewalls), or by the security of the browser itself
Solution: disable application data in the browser, or a radical method is to simply delete it
Cause: an outdated version of the operating system, or an operating system that is no longer supported (WinXP, WinServer 200x)
Solution: installation of additional updates (service packs), installation of a new version of the operating system (through the rapid pace of Internet development without support for older operating systems).
Cause: incorrect operation of the web browser, many sites and programs are installed automatically, or with the user’s permission, various applications (without cookies, easier viewing of specific sites, download programs, etc.) due to the fact that conflicts arise.
Solution: It is recommended not to install many third-party applications for browsers, or uninstall those that are not needed, or those that block the work; the last resort is to reinstall the browser itself
Most often, the message “Your connection is not secure” appears in the Mozilla Firefox browser, but users of Google Chrome, Yandex Browser, etc. may also encounter it. The appearance of this message means that when entering an Internet banking page that uses the protocol https data encryption, the browser was unable to verify the security certificate and considered the site untrustworthy.
Why does the message “Your connection is not secure” appear when logging into online banking and how can I clear it?
Reasons for blocking may be:
Incorrect date and time settings. If an error when logging into sites with a secure connection occurs not only on the login page in Internet banking, but also on other pages, the cause may be the incorrect date and time set on your computer. If you find that your date and time are set incorrectly, change them and try logging into online banking again.
To prevent the error from recurring in the future, in the date and time settings, check the boxes “Set time automatically” and “Automatically set time zone”.
Conflict between browser and antivirus program. If you have installed an antivirus that has the SSL scanning function enabled, the error “Your connection is not secure” will appear in the browser.
Let's look at how to act in this case, using the Kaspersky Total Security antivirus program as an example.
open the main antivirus window
click on the settings icon
click on "Advanced"
click on "Network"
Set the option “do not check secure connections”. This will reduce the level of protection, which the browser will warn you about.
Click “continue” in the window that appears.
The entire scheme of actions is shown in the screenshots below.
Viruses. The inability to enter the secure authorization page in Internet banking may be caused by the presence of virus programs on your computer. Run a full scan of all folders with anti-virus software and remove any viruses found.
Problem with site certificates. If the browser blocks entry only to the authorization page in the online bank, but accesses other sites with https, then the online bank’s security certificate has expired or is invalid. In the Mozilla Firefox browser, the restriction can be bypassed as follows:
Click on the “Advanced” button under the message “Your connection is not secure.”
In the list that opens, click on the “Add exception” link.
In the warning that appears, click on the “Confirm security exception” link.
Please note that bypassing the insecure connection warning using the above method can be dangerous. Therefore, first try safer methods - setting up an antivirus, scanning your computer for viruses. You can also install another browser and try to log into online banking through it - you may not see the “Your connection is not secure” error.
We encourage users of all online banks and mobile applications to be prudent in matters of Internet security and approach this issue with a great degree of responsibility.
While actively surfing the Internet through the Google Chrome web browser or its “brothers” on the platform (Yandex.browser, Opera), you may suddenly encounter that the browser writes “Your connection is not secure.” In the English version, the message will be “Your connection is not private.”
There may be several reasons for this error to appear. To get started, just try opening the same site in another browser - Firefox or Internet Explorer, for example. If the problem repeats there, then Chrome most likely has nothing to do with it and the “root of evil” must be looked for either on the computer, or the site itself is to blame.
By the way! Be sure to pay attention to the error code. It appears in the lower left corner of the window. Very often in this way Chrome tells you where to “dig”.
Err_cert_authority_invalid
This privacy violation error code is the most common. Usually occurs for one of the following reasons:
1) The site uses self-signed certificate, which is not registered with any of the registrars. The default browser treats it as not secure and complains:
If you trust this web resource, click on the “Advanced” button:
2) This the page was created by attackers. This also happens. An outwardly quite decent Internet resource may turn out to be a lure for you to accept a “fraudulent certificate”. Such carelessness can cost you stolen social media accounts and even information about your payment details.
3) The site does not use an SSL certificate.That is, you mistakenly indicated the secure version of the https protocol in the address bar instead of the usual http.
Chrome did not find the required certificate and began to complain with the error “ERR_CERT_AUTHORITY_INVALID”, indicating that the connection is not secure. In this case, simply re-enter the site address in the line without using https://.
Err_cert_date_invalid
Here Chrome writes saying “Your connection is not secure,” usually because the system time on the computer is set incorrectly. This is usually encountered by owners of old computers and laptops, where the system battery on the motherboard dies and the time gets lost every time the computer is turned off. When checking the certificate, the time is checked and, since it does not match, the browser writes “ERR_CERT_DATE_INVALID”. The solution is as follows - click on the clock in the Windows system tray and select the menu item “Setting the date and time”:
In the window that appears, you need to click on the “Change date and time” button and set everything correctly. True, if your battery is dead, then all this will happen until the next time you turn off the PC. So don’t delay and change it after all!
Err_cert_common_name_invalid
The appearance of this error usually means that the site name specified in the certificate and the real domain name do not match! As a rule, it is she who can usually indicate the malicious nature of the site. If the site is 100% normal, then the following can help - you need to delete its old certificate in the browser and try to accept the new one.
The second possible reason is that the certificate is out of date or invalid. In this case, if you are confident in the reliability of the web resource (for example, YouTube, Odnoklassniki or V), the warning can be safely ignored!
The third reason for the appearance of “ERR_CERT_COMMON_NAME_INVALID” is again inattention. The site does not use SSL, and you entered https in the address bar. Try removing the protected protocol from the address bar.
I did everything - nothing helps! How to be?!
If none of the tips helped and Chrome writes a privacy violation error and says “Your connection is not secure,” then you should try this:
— Clearing the browser cache. If you have never deleted history or cleared information stored by your browser, then do not be surprised that at one point it will start to glitch.
— We try to disable the antivirus. Often, a firewall or antivirus program, for one reason only known to them, blocks the site’s security certificate.
If the privacy error disappears after disabling the security system, try adding the site address to the exclusion list. But I repeat - you must be completely confident in it. By the way, browser extensions can also block a certificate. So try going to the Chrome menu, selecting the “Additional tools”>>”Extensions” section and deactivating each one in turn while checking to see if the problem has been resolved.
Well, if nothing helps at all, try doing this. Right-click on the Chrome shortcut and select Properties. Find the path to the executable file and add the parameter at the very end
--ignore-certificate-errors
Save the changes and try to launch the browser. Now it will completely ignore ssl errors related to certificates.
Google Chrome is considered the most functional and convenient browser, the success of which is confirmed by statistics on its use. Unfortunately, using this web browser does not always go smoothly, and one of the most common problems is the “Your connection is not secure” error.
First of all, you need to say a few words about why this error occurs. Some sites that require confidential user data have a secure connection type of HTTPS. In order to guarantee the user that his personal information will not fall into the hands of intruders, the site must obtain a special security certificate.
Thus, when visiting a secure site, Google Chrome must check the presence and relevance of security certificates. And if the verification was not carried out successfully, the error “Your connection is not secure” appears on the user’s screen.
How to resolve the “Your connection is not secure” error?
In turn, the occurrence of problems with certificate verification can be influenced by various reasons, and, accordingly, the browser provides more than one way to solve the problem.
Please note that you should only resolve the “Your connection is not secure” error for a site that you are absolutely sure is secure. If you encounter a similar message when going to a site that you are opening for the first time and which makes you suspicious, it is better to immediately close such a site and not access it again.
Method 1: Set the correct date and time
This method has almost lost its relevance, since if the wrong date and time are set on the computer, the browser will directly indicate this to you.
The fact is that the safety certificate has a certain expiration date. And if this period does not coincide with the date and time set on your computer, the web browser blocks the transition to the site and displays a connection error.
Pay attention to the lower right area of the computer window and check whether the date and time on the computer are correct. If not, then for Windows 10 press the key combination Win+I to open the window "Options" . For lower versions of this operating system, you will need to go to "Control Panel" . In this window you will need to open the section "Time and Language" .
Make sure that you have the toggle switch for automatic date and time detection activated. If automatic time detection cannot be activated, manually enter the correct data.
Method 2: disabling the antivirus
If the problem occurs when you go to an apparently safe site, such as Google, then it is almost certain that the problem is caused by the antivirus installed on your computer.
To check this, you will need to temporarily deactivate the installed antivirus and then check for the error. If the error has successfully disappeared, you will need to go to the antivirus settings and adjust the operation of some parameters, in particular, we are interested in the network settings and network scanning settings (SSL). If possible, reset your antivirus settings.
Method 3: Disable extensions
The problem can only occur in the Google Chrome browser. In this case, you might think that the browser has extensions running that block the connection. As a rule, the work of such extensions is initially aimed at working with the network, for example, these can be VPN plugins.
To check this, click on the Internet browser menu button in the upper right corner, and then go to the section “Additional tools” – “Extensions” .
Having opened the menu with installed extensions, disable the maximum number (and it is advisable to deactivate them all). After that, check for the error "Your connection is not secure" .
Method 4: Outdated version of Windows
If you are a Windows user that clearly needs an update, it is recommended that you install them. If you are a Windows 7 user, open the "Control Panel" menu, and then go to the section "Windows Update" . Check the system for updates, and if they are found, install them (this applies to both mandatory and optional updates).
If you are a Windows XP user, then we can only advise you to upgrade to Windows 7 and higher - this operating system has not been fully supported by Microsoft for quite a long time, which means you can easily encounter problems with the Google Chrome browser, whose development has gone far ahead.
Method 5: Check for viruses
Many problems associated with working on the Internet arise due to virus activity on your computer.
In this case, you should definitely check the system for threats using your antivirus or a special cleaning utility. If the scan results found threats on your computer, you will need to eliminate them and then restart the operating system.
Method 6: Checking the hosts file
In theory, the problem could also arise due to a modified hosts file, which, as a rule, is negatively affected by virus activity. On the Microsoft website, using this link, you can find out in more detail what the hosts file should look like in the original, as well as how you can return it to its previous appearance. Don't forget to restart your computer after making changes.
Method 7: Clear DNS Cache
For Windows 10, right-click on the “Start” button and in the context menu that appears, select the item "Command Prompt (Administrator)" .
For any version of Windows, call the search bar and enter a query into it "cmd" . Right-click on the result and select the item "Run as administrator" .
In the window that appears, run the following command:
ipconfig /flushdns
Method 8: Manual DNS Setup
As a rule, the user's Internet connection settings are set to automatic DNS detection. In this way we will try to set a specific one.
To do this, call the menu "Control Panel" , and then navigate to the section "Network and Sharing Update Center" .
On the left side of the window, open the section "Changing adapter settings" . 8.8.8.8 And 8.8.4.4 . Save your changes.
Method 9: Reinstall Google Chrome
Finally, we suggest that you reinstall Google Chrome. The peculiarity is that it is recommended to remove Google Chrome from your computer not through the control panel, but using the special Revo Uninstaller application, which allows you to completely remove the problematic program from your computer without leaving a single file behind.
As soon as Chrome removal is completed, you will need to restart your computer so that the system fully accepts the changes, and then proceed to download and install the new version, which you can download from the developer’s official website using the link provided immediately at the end of the article.
And in conclusion. As a rule, these methods allow you to completely solve the problem with the “Your connection is not secure” error. If in your case, after trying all the methods, the error is still relevant, leave your comments, preferably describing the problem in more detail.
Google cares about the safety of user data, and the popular Chrome browser has several levels of protection. When visiting a site, it is analyzed by the firewall built into the browser, after which the user is shown the contents of the page or an error.
One of the common errors that you may encounter when visiting a website through Google Chrome is the message: “Your connection is not secure.” A similar error may occur when connecting to all sites via Google Chrome or to just one. There are several ways to fix this problem, and we will look at them below.
Problems with the Google Chrome browser
If the Google Chrome browser reports that the user's connection is not secure, there is a high chance that the cause is incorrect settings or potentially dangerous extensions. You can make sure that the problems are related to the browser if you launch Google Chrome in Incognito mode and go to the problematic site. To launch the browser in Incognito mode, click on the three dots in the upper right corner and select the appropriate item.
If you can access the site in Incognito mode, but the problem persists in normal mode, you can try the following.
On Windows:
On Android:
In most cases, the steps described above will help get rid of the message that the connection is not secure. If the problem cannot be fixed, proceed to the next step in the instructions.
Incorrect time and date set
When connecting to a website on the Internet, a conflict may arise between the browser and the server to which the request is sent due to different times. Usually computers automatically set the time based on information from the Internet. But if this option is disabled and the date and time on the computer are set incorrectly (possibly due to ), an error about an unprotected connection may appear.
Please note: With the latest updates to Google Chrome, a separate error has been introduced that indicates a connection conflict due to an incorrect system clock setting. However, if the browser has not been updated for a long time, the standard error about an insecure connection will appear.
Viruses and antiviruses
There is a possibility that access to a certain site is being blocked by viruses that have entered your computer. To exclude this option, it is recommended to run standard viruses. In addition, it is necessary that there are no unnecessary entries in it.
Sometimes, on the contrary, antivirus programs cause the “Your connection is not secure” error to appear in Google Chrome. This is most often due to the fact that they have https security or SSL scanning enabled. In such a situation, you need to go to the antivirus settings and disable the above options. If you can't find any options, try disabling your antivirus completely and going to the website to see if the problem is related to it.
Greetings to all, dear friends! Often, when working in browsers such as Google Chrome and Yandex Browser, a message appears, or rather a notification that your connection is unsecured, which may precede the theft of your data by attackers.
I think that every user has encountered this warning and thought about a possible hacker attack. However, this warning is not a hacker attack at all. This message occurs because there is a problem with the resource certificate. Problems with the certificate occur directly in the client equipment. In this material we will pay attention to the causes of this error, as well as ways to eliminate it.
Error - Your connection is not secure!
Who is to blame for the error message appearing in the browser?
Initially, you need to determine what is the reason for the error message: “Your connection is not secure...”. Most often, the problem is hidden in the client equipment, but rarely the cause may be the inoperability of the resource itself. It is quite easy to determine who is to blame for such an error. If an error appears when you try to open one resource, while others open normally, then the problem is with this site. Very often, site owners simply forget to renew the SSL certificate or simply install a certificate whose issuer has not been verified.
If you need to quickly find out who is responsible for the pop-up error, you need to use a service called whois service. To do this, you need to go to the website: 2ip.ru. Having switched to the service, you should enter in the “Domain” field the address of the site, when opening which an error message appears. Below is a screenshot from the whois service.
If the service shows that the resource is available, then the reason is hidden directly in your device. If the message “not available” is displayed, as in the screenshot above, then the reason lies in the site itself or the provider. If the site is blocked by the provider, then you need to contact the operator and find out the reasons for the blocking. Today, in many countries, including the Russian Federation, there are bans on visiting certain foreign resources. If you need to bypass such a ban, you should use a VPN service. In the material, we will imagine that the problem of an error occurs due to the user himself. We will find out what to do next in this case.
What to do if the problem is an error in the user's equipment
If the problem of an error occurs on the user’s side, then its causes may be the following factors:
A system time failure occurs.
Problems with the functioning of the browser, as well as its extensions.
Incorrect network connection settings.
Blocking a resource using an antivirus program or firewall.
Other reasons: lack of operating system update, incorrectly installed drivers, presence of third-party programs.
You can identify the above reasons and eliminate them yourself. How to do this, we will consider further in order.
Incorrect system time display
The most common reason for the error “Your connection is not secure...” is the wrong time on the computer. If the time on the computer is set automatically, then the likelihood that it will go wrong is extremely low. If the browser displays an error with the following code: “Net::ERR_CERT_DATE_INVALID”, then this indicates that the time on the computer is incorrectly set. You can correct the situation as follows: on the taskbar in the lower right corner of the computer, right-click on the clock. After this, you need to select the “Set date and time” item.
After this, select “Change date and time”. After making the appropriate changes, you will need to save the information.
If you notice that your time is lost very often, then the reason is a malfunction of the tablet battery. This battery is located on the motherboard and is very easy to replace. After setting the correct time, you should try to open the resource again.
Problems with the browser and its extensions
After installing some applications that are related to ad blocking and virus protection, additional extensions are introduced into the browser. This increases the level of computer protection against viruses entering through the browser. It is through such extensions that an error with the name “Your connection is not secure...” can appear. You can correct the situation by disabling the extension in the corresponding Google Chrome and Yandex Browser browsers.
To disable such extensions (using the Yandex Browser as an example), you must perform the following manipulations:
Open the browser menu, then find the “Settings” option and select “Add-ons”.
After opening the “Add-ons” tab, you need to disable the anti-virus or anti-advertising application module. After this, you should close the browser, and then launch it again and check the functionality of the site.
The site certificate is out of date
An error with the name “Your connection is not secure...” can also appear for a reason if the resource uses an unverified certificate, or if it is out of date. Most browsers check for the presence of a certificate, so to check it you should follow these steps: if the error “Your connection is not secure...” appears, you need to select “Advanced”, and then “Go to the site”.
Browser problem
If, after the above operations, no improvements are found, then you should reinstall or update the Google Chrome or Yandex browser you are using. Browser. To reinstall the browser, you should do the following:
Go to the Start menu, then select Control Panel.
After this, you need to select the section called “Programs and Features”.
After this, you need to find the required browser and then delete it.
As soon as the browser is removed, you must restart your computer. After the restart, you need to download a new browser from the official website, and then try to open the required resource again. In most cases this helps.
Network connection problems
When there are problems with your network connection, you often receive a “Your connection is not secure...” notification. The problem can be resolved by using the following methods:
Change DNS address. By default, Internet resources use ISP DNS servers. To change provider servers to public ones, you should open the properties of the network connection. After this, in the “Network” tab, select TCP/IPv4. Right-click on this item and select “Properties”. In the “Properties” window that opens, you need to check the “Use the following DNS server addresses” checkbox. In the preferred and alternative items, you should enter the following values: 8.8.8.8 and 8.8.4.4 - this is for the Google Chrome browser.
Disable VPN and proxy servers if they are used to access the Internet.
Change your computer's network discovery settings. To do this, you need to go to the “Advanced sharing options” section. In this section, you should enable the network discovery feature if it is disabled or disable it if it is enabled.
After this, you should select the “All networks” section, in which you need to check the “Use 128-bit encryption...” option. Below you must also enable the password protected sharing option.
Legacy operating system option
If you are trying to open a website using a computer on which the WindowsXP operating system is installed, then the cause of the error is an outdated OS. For those who use the WindowsXP operating system, it is recommended to update it to SP3. If using Windows XP is not in demand, then it is recommended to install Windows 7 or Windows 10. It all depends on the capabilities of your computer.
The above describes some of the most common ways to resolve the “Your connection is not secure” pop-up error. In any case, you should try all methods to find the true cause.