Phoenix dnr company. Personal account Phoenix: registration conditions, system capabilities. Tariff "folk phoenix"
Rate "FOLK PHOENIX"
- subscription fee - 50 rubles. per month*.
- calls to Phoenix and Lugakom numbers - RUB 0.00 / min (unlimited).
- 300 SMS to mobile numbers Phoenix and Lugakom - 0.00 rubles / sms, above the tariff - 1.00 rubles / sms.
The cost of the transition is 20 rubles.
Rate "FOLK INTERNET PHOENIX"
- subscription fee - 95 rubles. per month*.
- 100 minutes per day for calls to Phoenix and Lugakom numbers - RUB 0.00 / min, in excess of the tariff - RUB 0.50 / min.
- 100 SMS to mobile numbers Phoenix and Lugakom - 0.00 rubles / sms, above the tariff - 0.10 rubles / sms.
- mobile internet - unlimited.
- calls to landline numbers in the DPR and LPR (uniform tariff for landline numbers throughout the Republic) - 1.50 rubles / min.
- calls to Russia and all over the world according to tariffication for these directions.
- the possibility of additional connection of services: Mobile transfer, Deferred payment, Call me back, Call forwarding, Call waiting according to the tariffication for these services.
The cost of the transition is 20 rubles.
* Subscription fee - a fixed payment, which is set by the Operator to the Subscriber for access on a permanent basis to his telecommunications network, is charged regardless of the fact of receiving services in equal parts every day.
"FREE" tariff
- WITHOUT SUBSCRIPTION FEE!
- calls to Phoenix and Lugakom numbers - 0.20 rubles / min.
- calls to landline numbers in the DPR and LPR (uniform tariff for landline numbers throughout the Republic) - 1.50 rubles / min.
- calls to Russia and all over the world according to tariffication for these directions.
- the possibility of additional connection of services: Mobile Internet for 30 days, Mobile Internet for a day, Mobile transfer, Deferred payment, Call me back, Call forwarding, Call waiting according to tariffication for these services.
The cost of the transition is 20 rubles.
Tariff "ONE" *
- WITHOUT SUBSCRIPTION FEE!
- 30 minutes a day for calls to Phoenix and Lugakom numbers - RUB 0.00 / min, above the tariff - RUB 0.50 / min.
- 30 SMS per month to mobile numbers Phoenix and Lugakom - 0.00 rubles / sms, above the tariff - 1.00 rubles / sms.
- calls to landline numbers in the DPR and LPR (uniform tariff for landline numbers throughout the Republic) - 1.50 rubles / min.
- calls to Russia and all over the world according to tariffication for these directions.
- the possibility of additional connection of services: Mobile Internet for 30 days, Mobile Internet for a day, Mobile transfer, Deferred payment, Call me back, Call forwarding, Call waiting according to tariffication for these services.
The transition cost is free.
* only for those who have “Home Internet” connected
Phoenix is a mobile operator operating in the DPR. The organization took up its activities in the spring of 2015. With her plan, she announced the provision of cellular and Internet communications for people living in the territory of the Donetsk Republic. The name "Phoenix" was given to her after a referendum, which took place on the website of the Ministry of Communications. Those involved in the survey found this name to be the most appropriate. In the first steps of their efficiency, subscribers could keep in touch only with each other, then objective possibilities of communication with subscribers of other operators were built in. Today you can connect to the Internet for mobile use with a starter pack or Wi-Fi for home use.
Registration and login to your personal account
To enter the LC, you need to go to the official website of the organization at the link http://phoenix-dnr.ru/ or enter using a separate link to activate. At the same time, you do not have to enter the password again every time - the login is carried out exclusively by the phone number.
What should be done to study registration? The first step is to enter a mobile phone number, which is called a login. Then wait for the time of receiving an SMS-message to your specified login. It will contain a non-permanent password, when you enter it, you will activate your account. In the future, the password will not be required, but you will need to repeat the procedure with a new code in SMS on your patient every time. Be prepared for the fact that the cabinet, if the code is entered incorrectly, will remain inaccessible to you.
For home Internet - different conditions: we go into the account only using a password. This is possible due to the division into two personal accounts, one for mobile communication at the link https://my.phoenix-dnr.ru/login, and the other for the Internet at the link https://billing.phoenix-dnr.ru/. The choice of options is available on the official page of the site, by clicking on the proposed tab in the right corner, you will automatically be taken to the desired lk.
Functionality of the DPR operator's personal account
After the initial operation of the Internet provider, LK was able to improve and improve the types of services, becoming the number one such enterprise in the history of the Donetsk Republic. From 2015 to 2019, over time, new options and tariffs were connected. At the same time, the specialists of the organization were engaged in the restoration of damaged communication channels and equipment. For a number of categories of people (for example, war veterans), Internet connection is carried out without payment, that is, free of charge.
The client is offered a choice of three Internet tariffs. Payment is made in Russian rubles, the connection itself is free, as is the transition to another tariff.
- Social: speed 10 megabits / s, 43 available TV channels, cost 90 rubles per month of use
- Optimal: 80 megabits / s, 160 channels, 160 rubles per month
- Maximum: 100 megabits, 331 channels and 250 rubles.
- You can switch at any time convenient for you by going to your personal account.
As for cellular services, here you also manage the services: turn them on or off with the help of the "Status" mobile checkbox. Among them - SMS, mobile Internet (daily or monthly payment), notification of a small amount of funds on the balance sheet and anti-caller ID.
In December 2017, the telecom operator of the Donetsk People's Republic "Phoenix" launched a service to monitor the state of the subscriber's account. The innovation is a self-service system, thanks to which you can manage your number yourself, online. A personal account allows you, without leaving your home, and without resorting to the help of those specialists. support, manage your account.
Registration and login to your personal account
To perform transactions online, you must first register in the system. On the official website, Phoenix DPR, there are 2 registration options:
- Mobile connection.
- Home Internet.
Regardless of the type of service, the registration process in your personal account is quite simple. It is enough to click on the tab with the desired type of cabinet and enter your phone number.
Note! The number must be active, since you will receive a confirmation code (password to enter) on it.
After receiving the code, you need to enter the sent digital combination in the indicated field and press the "Enter" button.
Possible problems when entering the site
Sometimes, when entering the site from a personal computer, an error "Connection is not secure" appears.
In this case, you will need to perform 2 actions:
- Click on the "Show details" button.
- Click on "Go to site".
Personal account features
Subscribers with a connected service are relieved of the need to regularly send requests. Users of the "Personal Account" receive all the necessary information about the current services and the state of the subscriber's account.
Thanks to the "Personal Account" service, it became possible to independently perform the following operations:
- Cost control. The system provides for ordering a detailed report on the services provided. The data is sent in the format of your choice, xls or pdf. In this file, information about all changes in the account will be displayed.
- Service management. Ability to independently enable or disable additional service options.
- Change of tariff plan. If your tariff no longer meets the requirements, you can change it without leaving your home and without involving a technical support employee.
- Participation in operator promotions. You can also submit and cancel an application for a specific promotion online.
The service can be accessed from any device. You can enter your personal account both from a computer, and from a laptop or smartphone. A prerequisite for access is an Internet connection. Registration and further service in the system is provided free of charge.
If there are problems with the service, check if the Internet is working properly. If there is a connection, but you cannot log into the system, dial. Employees will review the possibilities and help resolve the issue.
"Phoenix" provides its customers with a line of tariff plans for Home Internet, which is suitable for any level of budget and needs. All of them include the ability to use interactive television services. More than 250 TV channels of various directions in digital and HD quality are offered to your attention. Connection packages have significant differences in cost and speed of transmission / reception of information. Among them, you will definitely be able to choose the one that will perfectly meet your requests and requirements.
Tariff plan "Social"
For a subscription fee equal to 90 rubles. per month you get an unlimited amount of network traffic at a speed of 10 Mbps. Attached, including the ability to view 14 digital TV channels.
The cost of connecting this tariff plan, as well as switching to another, is 0 rubles.
Home Internet tariff "Optimal"
The monthly subscription fee for using a set of home Internet services will be 160 rubles. per month. For this money, you get a higher speed of unlimited transmission / reception of information (80 Megabits per second). But there are 4 times more interactive TV channels. 120 different TV channels are provided for every taste.
Switching to another package, as well as the activation price itself, is also equal to 0 rubles.
"Maximum"
As part of this package, you get unlimited Internet traffic at the highest speed of 100 Mbps. The ability to view 257 IPTV channels is provided. Thanks to such a large-scale assortment, you can choose the best for yourself and independently form your television content. The subscription fee for monthly use is 240 rubles.
There is no charge for activating the “Maximum” tariff plan and switching to any other fee.
Connection and maintenance is carried out on the basis of the Public Connection Agreement for the provision of services for access to the Internet.
In case of untimely replenishment of the personal account, access to the network will be blocked.
In case of problems with service, for more information or advice on issues of interest, you can contact the specialists. The staff will be happy to help you.