SIM card blocking and recovery. Ways to restore a SIM card on MTS

The loss or theft of a mobile phone has always entailed a lot of trouble. Of course, the main one is the loss of the device itself. After all, regardless of the model used, the device always costs money, and replacing it entails financial losses. However, one should not underestimate the level of problems that arise when a SIM card is lost, because this is also a serious nuisance.

Unfortunately, today our SIM is not just a way to communicate with the outside world, but also a kind of identifier for many sites on the Internet, for instant messengers, for online banking, etc. That is why today we want to talk about how the MTS SIM card is restored and what is needed for this.

How to restore an MTS SIM card

In order to receive a new card with their old familiar number, the operator’s subscribers can use one of two possible options:

• Contact the official showroom of your telecom operator (don't forget to select your region). Having with you documents confirming the identity of the card owner, or a power of attorney to restore the SIM card, at any of the company’s offices you can write an application and receive a new SIM with the old number and even maintaining the tariff plan, account balance and connected services;
• Use the card order form on the company’s website (see description below). This option also allows you to restore your old card with all the services and tariffs connected to it, as well as maintaining your account balance.

Restoring an MTS SIM card via the Internet: step-by-step instructions

And if in the case of contacting MTS offices everything is extremely clear, then the option of restoring the card via the Internet must be considered separately in order to understand what actions should be taken to quickly and correctly complete the restoration procedure.

The list of necessary actions looks like this:

1. Go to the company's website located at mts.ru.
2. Take a look at the main menu located at the top of the page. Select "Mobile Communications".
3. In the pop-up window, go to the “Support” tab, where click on the section “Blocking and restoring the SIM card”.
4. In the menu of available actions located on the right, select “SIM Card Delivery”.
5. In the subdirectory that opens, select "Order a SIM card" .
6. Start filling out the SIM card recovery form by selecting the type of subscriber you belong to, as well as “Russia” from the list of countries.
7. Next, indicate the city where the card will be delivered.
8. Select the type of delivery you are interested in and note that delivery is available for a fee.
9. Place the marker in the appropriate checkbox to indicate your agreement with the rules for restoring the card. After that, click on the “Next” button.
10. Fill out a detailed form containing information about the lost or blocked number, provide information about the phone number and cardholder, and enter information from your identification document. You must also undergo authentication, which is carried out by specifying information about the last two incoming outgoing calls from the restored number. Fill in the information about the subscriber's registration address, card delivery address, as well as contact information.
11. Select the type of SIM card that suits your phone.
12. Click Next. And complete the recovery procedure through the website.

The cost of restoring an MTS SIM card

As for directly how much it costs to restore a SIM card, everything here is extremely simple - the the service is offered free of charge. However, as we have already noted, if we are talking about the delivery of a ready-made SIM, then you need to pay extra for it.

Instructions

Recovering a SIM card via the Internet. You must fill out an application for a SIM card replacement on the official website of the mobile operator. Next, you need to carefully check the correctness and accuracy of the information you entered. If you notice any error, click the "Edit" button. If everything is correct, click “Confirm order”. Once confirmed, you will be assigned a unique order number. The next step is to confirm the order with an employee of the cellular communication company. He will contact you by phone or email. Also, the terms of delivery of the SIM card will be discussed. After all the formalities have been completed and the order has been placed, all you have to do is wait for the delivery of the new SIM card with your old one number phone. As a rule, delivery is made within three working days from the moment of placing the order.

The second option to solve the problem is to contact the mobile operator company office in person. You just need to come to any office of your mobile operator and fill out an application for a replacement SIM card. You must have your passport with you. If you have recently lost your SIM card and your number is not blocked, a new SIM card will be issued immediately. If you have not used the SIM card for more than six months, it is blocked. In this case, you will have to wait three to four days from the moment the application is submitted.

If you do not have the opportunity to personally come to the company’s office or restore the SIM card via the Internet, then one of your relatives can do this for you. To do this, you need a signed power of attorney. It is written in free form, by hand. If the subscriber used a code word when connecting a SIM card, then in order for the power of attorney to be accepted for consideration, you will need to inform it to an employee of your mobile operator.

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Without identification numbers not a single car has the right to drive, since its owner, when stopped by a traffic police officer, will be forced to pay a fine, and for repeated stops without such signs will have other administrative penalties. Therefore, if a license plate is lost, regardless of the circumstances (theft, loss), the motorist is obliged to restore it, and this article will tell you how to restore the license plate quickly and easily.

Instructions

I would like to immediately note that the procedure for restoring a state car license plate is completely simple, but it will take you some time (often 2-3 days).

Go to the district traffic police department.
Write a loss statement there numbers and an application for the issuance of new license plates.

Go, taking the necessary receipts to Sberbank to pay for them. Such receipts include the following:
- receipt for making changes to the PTS;
- a receipt for the issuance of the next certificate;
- receipt for receiving new state registration license plates;
- a receipt for issuing you a vehicle inspection ticket.
Remember, in order to pay all these receipts, you should immediately check the OKATO MREO code where you will go next.

Go to the MREO, having paid all the above receipts and stocked up with a pen and several sheets of white paper. Fill out the form that the employees will offer you, and also write an explanatory note under what circumstances the state government disappeared. number indicating that if it is found or returned, you undertake to return it to the appropriate authorities.

Receive new state plates on your car and a new vehicle registration certificate and PTS with all the changes made.

Get a new inspection certificate. To do this, by contacting the relevant authorities, you must write an application according to the sample on, wait your turn and receive a new coupon, which will be valid for the same period as the previous one, only government ones numbers there they will be corrected to new ones. Attention! There is no need to undergo a repeated technical inspection during this procedure.
Done, now you can drive with new, refurbished numbers mi.

The state number of a car is its identification mark. It is individual, and from it you can immediately determine the country and region of registration of this car. However, due to one reason or another license plate number the machine may become unusable.

Instructions

Experts do not recommend restoration license plate number ov on your own. Firstly, it is punishable (Code of the Russian Federation “On Administrative Offences” 12.2). Secondly, the fake is noticeable. Enterprises manufacturing license plate number and, many degrees of protection are used: stamps on the back side, the use of reflective film, which is not commercially available, the use of holographic protection. And if you are suspected of counterfeiting, then, accordingly, see point 1. And thirdly, it is much easier to contact special organizations to make duplicates of yours.

To make duplicates, you must contact the traffic police. If you have old numbers in your hands or at least 80% of them, the numbers are changed. Refuse duplicates license plate number s only if: one or two numbers are lost (then you will have to go through the entire procedure of deregistering the vehicle and re-registering it); have doubts about the numbers or parts thereof presented for dubbing (they will be carefully inspected).

Act according to. Present the following documents to the traffic police: - an application for the issuance of duplicates (drawn up according to the form); - your passport, certificate of registration with the traffic police; - your Russian passport, certificate of residence (form 9); - a copy of the PTS on both sides (on one sheet); - old license plate number and or what’s left of them; - car insurance; - a receipt for payment for traffic police services.

If the review of your application is positive, you will be given new numbers to replace the old ones with the same letter and numeric designation. These numbers will comply with GOST R 50577-93 “State registration signs of vehicles” and will use the appropriate technologies. It is not recommended to paint and restore numbers that have become unusable, because There is a danger of damage to the protective reflective film, which will inevitably lead you to proceedings with the traffic police.

There is no legal way to identify a lost registration sign. There are establishments that produce license plates sign ov, but the use and production of similar rooms (if old ones are not rented out there sign i) illegal. The Criminal Code of the Russian Federation provides for liability for this. You can only get a duplicate to replace lost numbers.

You will need

• - passport;
• - PTS;
• - vehicle registration certificate;
• - OSAGO policy.

Instructions

On a regular piece of paper or on a special form addressed to the head of the MREO, write an explanation. In it, inform that state license plates sign and were lost, please indicate the number and region. Then indicate the make and model of the car from which they were lost (stolen) and state the circumstances of the loss. Write that you undertake to return sign and when they are discovered. At the end of the explanation, indicate your passport details, date of application and sign.

Be prepared, upon request, to provide the MREO with a certificate from the police department, which will confirm that you contacted them about the loss. On your application, the district traffic police must make a note that they sign and they were not confiscated from you.

For performing registration actions, providing a new registration certificate, making changes to the vehicle passport and issuing new state sign ov pay the state duty receipts.

Then go by vehicle to the MREO. Take with you your passport, vehicle passport, MTPL policy, vehicle registration certificate, receipts for payment of state duty. If you are not the owner of the vehicle, but are acting under a power of attorney, take it and a copy with you.

Fill out the standard application form, which you can take to the MREO. In the “Please…” column of the form, write that you are asking for a duplicate of the state registration sign ov to replace the lost ones. Fill out the remaining columns by entering the details of the vehicle registration certificate, your passport and PTS.

After writing the application, present the vehicle for inspection. To do this, go to a special site located next to the MREO. The state inspector will note the results of the inspection in the section of the application “Service marks of the State Traffic Inspectorate” and certify them with his signature. Submit the application and all other documents to the MREO window. On the same day you will be given license plates sign and vehicle registration certificate.

Automotive number– an individual registration plate, which is made on a metal or plastic sheet and attached to the bumpers of a car. The number This sign indicates the registration of this vehicle in a specific city in a certain country. Loss number This can happen either when driving fast, or when it is poorly attached to the body, or as a result of the actions of fraudsters.

Once you have discovered the loss number ov, immediately contact the registration department of the traffic police that registered your car. This department, based on reconciliation and using an electronic database, will confirm that number but were not confiscated and can be considered lost. Provide the department employees with your vehicle in which these signs have disappeared. Next, the technical condition of the car will be checked, the signs will be checked against its mechanism. Pay the fine, the amount of which the traffic police officers will tell you. Then take the payment receipt to your branch. Present identification documents (passport, military ID, certificate of permanent or temporary registration). If one of the documents has been lost, you must present an appropriate certificate confirming your temporary registration of residence. If you are using a car by proxy, then present the appropriate document. After completing the procedure, an application form will be printed out for you. In it, indicate all the circumstances of the loss number ov.After you receive the new one number, change the technical inspection certificate. There is no need to undergo a new technical inspection and there is no need to submit medical certificates. If the traffic police department refuses to make a replacement number If there are any signs, then clarify the reason and ask for written confirmation of the demands made. You can challenge the decision to refuse with your superiors or file a lawsuit, qualifying the incident as an unlawful action of an official aimed at violating rights and freedoms. Immediate contact with law enforcement agencies or the insurance company will give the owner of a car with a lost opportunity number You can receive a certificate of refusal to initiate criminal proceedings for up to 10 days.

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Automotive numbers They fall into disrepair after accidents, they are lost and stolen. Tens of thousands of car owners face this problem every year. In any of the above cases, you will have to go through the procedure of restoring the state registration numbers.

You will need

• - passport or identity card for officers;
• - certificate of registration;
• - technical passport;
• - maintenance ticket;
• - driver's license;
• - OSAGO policy

Instructions

So, the number has been stolen. Experienced people do not advise rushing to contact the police to report the theft. The fact is that, in accordance with the order of the Minister of Internal Affairs No. 59, you will only worsen your situation, since until all the checks provided for by this order are completed, you cannot actually use the vehicle. Therefore, it is much easier to report the loss numbers under unclear circumstances.

To do this, go to the registration department of the MREO and write a corresponding statement there. Be prepared to go through the full cycle of registering your vehicle. To speed up the process, it is recommended to come there fully armed with ready-made documents - a passport or identity card for officers, a power of attorney, if the car is transferred to trust management, a registration certificate, a technical passport and its copy, a maintenance coupon, a driver’s license and an MTPL policy. Naturally, it is necessary to imagine the car itself. In addition, a police certificate may be required stating that numbers were not seized. If you received a refusal from the traffic police, it must be motivated and documented in writing. In case of a favorable outcome, new numbers will be available within three or more days. The next possible option is that the number has become unusable as a result of deformation, corrosion and other damage.

According to experts, simple repair or restoration of damaged numbers are not entirely effective, since this will not return it to its original appearance. It will be much safer to make duplicates. When contacting an organization engaged in the production of duplicates, provide an application, a photocopy and original of your civil passport, a photocopy and the original of the vehicle registration certificate.

For cars owned by organizations, a power of attorney is required for the right to receive duplicate registration plates, and for persons managing by power of attorney - the original power of attorney. Do not forget to also bring damaged signs or their fragments with you.

In Russia, until recently, there was a “business” of stealing state license plates, the existence of which was due to the complexity of the procedure for restoring stolen license plates. Since October 15, 2013, it has become incredibly easy to restore a lost or stolen license plate! (Order of the Ministry of Internal Affairs of the Russian Federation dated August 7, 2013 N 605)

You will need

• 1. Passport or driver’s license of the person who wishes to restore the lost number.
• 2. Certificate of registration of a vehicle whose state registration plate has been lost, stolen or lost.
• 3. For individuals who are not owners of a car (trailer or motorcycle) - a power of attorney in simple written form.
• 4. For legal entities - power of attorney form M2.
• 5. Bank of Russia tickets. (from 800 to 1500 rubles - for one license plate, from 1500 to 3000 rubles - for a set of 2 license plates).
• 6. Damaged license plates (if available)

"Many car owners are immediately faced with huge queues at the traffic police, waiting out which is akin to a feat. In fact, at the end of 2013, a number of amendments to the law were announced that allow the car owner to duplicate the license plates on his own. However, for this it is necessary to complete certain instructions.

Remember that you cannot drive a car without old license plates and until you receive new ones. This will result in a fine, which will be assigned to you by traffic inspectors, regardless of whether you were aware that you were driving without a license plate or not.

How to duplicate license plates

You can make a duplicate of state registration license plates not only at the State Traffic Safety Inspectorate, but also at other organizations that are included in the approved list. This is due to the fact that the inspection departments had too long queues, and they needed delegation of authority. Therefore, special printers for printing license plates began to be actively distributed throughout the country.

To order a duplicate of your numbers, you need to prepare a set of documents, which includes:
- vehicle registration certificate (the so-called STS);
- owner's passport.

If you are driving under a general power of attorney, it is better to ask the owner of the car to consider the issue of obtaining a duplicate license plate.

The cost of making a copy directly depends on what region you live in. In addition, the urgency of the work is also important. On average, according to experts, such work is estimated at 300 rubles.

Things to consider

Despite the fact that the ability to independently order license plates has made the life of car owners much easier, there are also nuances that should be taken into account. So, for example, when making a duplicate, you need to be sure that the numbers were not stolen for the purpose of committing illegal actions. For example, attackers can use your numbers to rob a store or run over someone, and answer to you. Therefore, it is necessary to contact the police with a statement about the theft of the license plate. Better yet, re-register the car.

Such permission to make duplicate plates, according to legislators, should make stealing signs unprofitable and uninteresting. After all, car owners can now easily restore their lost license plates without overpaying to thieves. And in terms of timing, such a procedure does not take too much time.

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There are a number of reasons why it becomes necessary to restore a SIM card:

• the card was blocked due to prolonged non-use;
• The SIM card was blocked by the user through the “Voluntary blocking” service;
• The SIM card is broken or lost.

There are two main ways to restore an mts SIM card:

1. In the official MTS showroom.
2. Using the courier service “SIM Card Delivery” from MTS.

Recovery in the salon

There are MTS salons where you can restore a SIM card almost everywhere, so this path will be the most logical and convenient.

All you need to do is show up at a local communications center in your home region. The card owner (or the owner's authorized representative) must present a passport (the authorized representative also has a notarized power of attorney) and fill out an application for SIM card restoration.

Question: How to find the nearest MTS communication store?

Answer: Use your Internet search engine, or send an SMS message with the text “MTS” to number 6677. You will receive a response SMS with the address of the nearest salon.

Courier delivery of a new SIM card

To do this, you need to send an application for SIM card restoration by email; The e-mail address to which you want to send the letter can be found by dialing 0890 from your mobile phone.

After this, you need to use the “SIM Card Delivery” service on the official MTS website mts.ru.

You can also order a SIM card by calling the toll-free MTS technical support number 88002500890 or 0890.

Unfortunately, the “SIM Card Delivery” service is available only to residents of Moscow and the Moscow region.

Question: How much does delivery cost?

Answer: Delivery is free, but there are paid options “express” and “expedited”, which cost 200 and 90 rubles, respectively.

How much does it cost to restore a SIM card?

Do you want to get all the useful commands from your operator?

Not at all. All SIM card restoration activities are provided by MTS absolutely free of charge.

How long should I wait for my SIM card to be restored?

When you contact an MTS salon, a new SIM card will be issued on the spot; you just need to wait until the salon employee performs some actions that take only a few minutes.

In order to find out how quickly an application submitted by email will be considered, you need to dial 0890 from your phone and ask about the application.

Will the data be saved on the new SIM card?

Yes, the new SIM card is a copy of the old one: the tariff, all connected options and services, tariff balances and, most importantly, the number of the old new SIM card will remain unchanged. If phone book numbers or any other information were recorded on the SIM card, then this data will not be transferred to the new SIM card.

MTS is an abbreviation for the first three letters of the phrase “Mobile TeleSystems” in Russian. This telecommunications company is considered one of the largest in Russia and the CIS countries. Its main area is mobile communications, but it does not stop there. MTS Internet provider services, mobile television, digital television, cable television. And, of course, all the areas related to these industries. According to the calculations of the research group, it is by far the most expensive brand in the Russian Federation. The subscriber base numbers more than one hundred and three million people. The main office of MTS is located in Moscow.

Sometimes MTS subscribers need to restore their SIM cards. This can happen due to some things. For example, its loss or theft. There are times when SIM cards deteriorate on their own due to their physical condition. But the most unpleasant thing is the theft of mobile devices. In such cases, the SIM card must be blocked. To do this, you need to call the MTS operator and explain all the circumstances. The person will be asked to give a code word or their passport details. If everything matches, the SIM card will be blocked. It is also worth noting that some tariff plan provides for a fee if the subscriber decides to block his phone number. It's worth asking about this in advance.

How to restore a SIM card if it is lost, stolen or broken. There are several ways. The first is to come to the official MTS office; by the way, some other companies and organizations also have the right to make a replacement if they have permission from Mobile TeleSystems. There, the subscriber is required to replace an old, stolen or broken SIM card. This service is free. In this case, all data saved on the card will be restored. This includes both the balance amount and the tariff plan. If you wish, you can also change your personal phone number. True, this will require a small fee. The only condition for restoration is the presence of documents identifying the subscriber. This is done to prevent attackers from stealing the subscriber’s personal phone number.

The second method precisely answers the question “how to restore an MTS SIM card via the Internet.” Everything is quite simple. You need to go online and go to the official website of Mobile TeleSystems. Their link is www. mts. ru. The subscriber must first select the city or region where he is located. This can be done immediately on the main panel of the site. Open the “Help and Maintenance” tab. And select the “SIM card replacement” link, which is located under the “Actions with SIM card and number” heading. Next, select “SIM card delivery within the city.” Click on the “form” tab to fill out.

The form consists of three steps. The first step is where the subscriber is asked to select a delivery mode. A person must check the box next to a legal or natural person. Next, he must decide which type of delivery to choose. There are three types: economy, expedited and express. Their difference is in the time of receiving a SIM card. If you select “Economy”, the subscriber will receive a replacement within three business days. By selecting “Accelerated”, in just one. In this case, the day on which the application was submitted is not taken into account. And if a person wants to get a SIM card as quickly as possible, then it is better to choose Express. Delivery within three hours, if only it was submitted by 13:00. The amounts for all these services are different, depending on the city. Apart from Economy, it is free.

The second step is placing an order. Here you are asked to enter the number of the lost SIM card. You must indicate your full name, surname and patronymic. Don't forget your date of birth. Then you need to provide your passport details. All information must be reliable. The following are the registration address and delivery address. In the next field, enter your contact phone number and email. If desired, you can provide additional information. Select what size SIM card you need and click “Next”. The third step is confirmation of the previously specified information. All that remains is to wait. The main thing is not to forget that the courier will have to show your passport to verify that the subscriber belongs to this particular SIM card.

There are times when a person wants to order the restoration of his number, but lives in remote areas. This is also not a problem. Delivery by mail is provided. To do this, you need to call a specially designated number, which is also listed on the MTS website. And provide your personal information. Namely: last name, first name, patronymic, passport details and delivery address. If, of course, there is a Russian Post department in this locality. The order fulfillment time varies from three to ten days. The cost of this service is only one hundred rubles. If you have not received a registered letter at your local post office, you must immediately contact the Mobile TeleSystems Contact Center. Also, do not forget that all funds for restoration will be debited directly from the SIM card itself. This means that they must be there.

That's all that can be said about how to restore a SIM card. It's simple. MTS has created an excellent and well-functioning SIM card recovery service. And most importantly, everything is thought out and accessible to any pocket. Only the subscribers themselves can choose how it is more convenient for them to recover their loss. Some people don’t even bother going to the office, while others can’t leave home. Everything depends on the person personally. It is not too late to note that these services are possible not only in Russia and the CIS countries. It can be used in many cities and countries around the world, which is good news. So even a domestic traveler can easily restore his lost number.

It’s quite possible to live your whole life with one phone number: you can lose your mobile phone or your SIM card can break, but nothing will happen to the number itself. There is no need to buy a new one - just get a duplicate of the lost SIM card. This article talks about how to restore an MTS SIM card. The topic of re-registration of the contract will also be touched upon. For other Russian telecom operators, these procedures are basically similar.

What is needed to restore an MTS SIM card

Before you can fix anything, you first need to break it. It’s the same here: you can only restore a blocked SIM card. Therefore, if you have lost your phone, do not hesitate to lock it.

There are many ways to do this. For example, via the Internet, using your MTS personal account. But to do this, the number you want to block must be registered for your personal account, otherwise nothing will work, because you will not be able to receive a one-time password for registration. In this case, you can immediately contact the nearest MTS communication center. The last option is perhaps the best, since you will also restore your SIM card there. By the way, voluntary blocking is not free: about 15 rubles per month will be charged from your blocked number.

Now to the documents that will be needed to restore the SIM card:

There is only one - the passport of the SIM card owner. That is, the contract must be drawn up specifically for you. And if the MTS number was issued on someone else’s passport, it can be reissued, as discussed at the end of the article.

How to restore an old MTS SIM card in a communication store

If you want to restore your SIM card immediately, contact one of the MTS communication stores. Then you won’t have to block the number through your personal account: everything you need will be done in the salon.

Just contact a consultant and say that you want to get a duplicate of your SIM card. Next, you need to provide your number and provide your passport. The restoration procedure will not take much time, and you can start using duplicates immediately after receipt. The old SIM card, accordingly, will be automatically blocked. Number restoration in communication shops is completely free. In addition to the number, the duplicate of the lost SIM card will retain the balance, tariff plan and all connected services. But not contacts.

Restoring a SIM card via the Internet

Nowadays you can do almost everything via the Internet, including restoring a SIM card. A duplicate will be delivered directly to your home, and if desired, on the same day.

To do this, go to the official MTS website. There will be several sections on the very top panel of the window; you need “Private Clients”. New sections will appear below, larger. Hover over "Mobile Communications". A menu will open in which you need to find the “Support” subsection - it is on the right. Under the word "Support" there are various options, including "Actions with SIM card and number" - select it. Next, click on “SIM Card Delivery”. The procedure for ordering delivery and the cost of express services will vary depending on the region where you live. For example, for the service “Restore MTS SIM card: Moscow and Moscow region with delivery” the prices are as follows:

Economy delivery option - free.

Expedited delivery (within the Moscow Ring Road) – 90 rubles.

Express delivery (within the Moscow Ring Road) – 200 rubles.

Payment for delivery will be debited from the account of the blocked number. To complete the application, you will need to accurately indicate your passport details.

“Change owner” service

If for some reason the SIM card you use is not issued in your name, and the number is extremely important to you, then it is better to re-issue the contract in your name while such an opportunity exists. Now you may not notice it, but when using such a SIM card, your rights are limited. After all, the subscriber may be required to present a passport not only in order to restore the MTS SIM card, but also to disable some services.

To change the owner of the SIM card, the person for whom the contract was drawn up must come to the MTS service office with you. Of course, you will both have to take your passports with you. At the office, you will need to fill out an application for re-registration of the number and sign an agreement drawn up specifically for you.

Conditions for changing the owner of an MTS number

If the true owner of the number cannot come with you, you need him to issue a power of attorney for the right to re-register the number. The power of attorney must be notarized. Neither copies of the owner’s passport nor the original, even if you have it in your hands, will do. Handwritten powers of attorney are also not accepted.

Another necessary condition: there should be no debt on the number. Be sure to pay them off before heading to the office.

After changing the owner of the number, the balance, tariff and connected services on the SIM card will remain the same.

The “Change owner” service is paid: its cost depends on the region of your residence. In Moscow and the Moscow region they will charge you 340 rubles, while, for example, in the Rostov region - only 50. By the way, the fee is taken from the new owner.