Internet MGTS: reviews, packages, tariffs. Connect TV MGTS Promotions MGTS Internet connection plus telephone

Modern communication providers provide customers not only with the opportunity to use mobile gadgets with wireless telephony, but also offer options such as Internet + TV connection. Digital TV includes more than two hundred channels of various directions with broadcasting of excellent quality. As a rule, each TV company sells fixed service packages so that the subscriber can choose the option that is optimal for him. Also, digital TV means connecting several TVs to one receiver. This allows two or three family members to watch their favorite channels on their TV, no matter what program is in the other room. Interested? Let's consider what opportunities the Moscow city telephone network provides, as well as how to connect MGST television.

Mandatory package, additional features

If a person applies to MGTS for connecting digital TV, the first thing they will be offered is to choose a basic service package that includes public access channels. In addition to basic television options, any potential MGTS client has the opportunity to activate additional services, but later. So, the publicly available mandatory offers are the "Nothing more" or "Basic" packages. They include the following channels: First, NTV, Russia 1, Russia 24, STS, Karusel, TNT, TR-3, Ren TV, Domashny, Friday, Spas, Mir.

• The first "Nothing Excessive" offer allows you to watch 68 channels, 28 of which are in high quality HD format. The offer also includes the opportunity to rent a TV set-top box for free. The subscription fee for a month of viewing is 300 rubles.
• When choosing the Basic version, the subscriber will be able to view 134 channels, 17 of them in HD format. This package also implies the possibility of renting a set-top box, although in addition to a monthly fee of 145 rubles, you will have to pay 99 extra for rent.

Have you chosen a basic package? Let's move on to discussing additional TV offers.

Support packages

• VIP Platinum Premium. The cost is 299 rubles / month. The main direction of the package is Russian / Hollywood TV series, films, novelties, as well as channels about animals, nature, sports, historical discoveries.
• Mood Cinema - offers viewers new items and masterpieces of world cinema in high quality. The offer is considered a family one, as it allows anyone to find a program by age or interests, and is estimated at 319 rubles for 30 days.
• "Children's" - a package with educational programs, famous cartoons and exciting stories that will please both toddlers from one year old and children over ten. The monthly fee for 4 channels is only 69 rubles.
• Amedia Premium HD is a godsend for fans of TV series for 200 rubles / month.
• Do you like sports? Three channels broadcasting football matches are available to viewers under the name "Match" Football "for 380 rubles.
• The "kaleidoscope" package is an excellent offer for housewives with children. 15 channels broadcasting about cooking, parenting, events in the world. Music, cartoons and popular films are also available for viewing. The cost is only 100 rubles.
• HD TV (299 rubles / month) - cartoons, masterpieces of cinema, documentary stories, sports, nature and all kinds of educational programs.
• "Adult" - night offers for fans of 18+ subjects. Payment - 290 rubles.

You can also connect the Discovery Channel - a great solution for fans of the research direction and everything new. Moreover, the cost of programs about geniuses does not exceed 20 rubles / month.

Combined service packages, personal TV

In addition to the options discussed, you can connect MGTS television together with other services of the company (Internet or mobile communications). The cost of such a combination depends on what kind of traffic for data exchange or the tariff plan a particular subscriber is interested in. There are six fixed options, three of which are associated with television:

• Home Internet at a speed of 200 megabits / second + Basic digital TV package - 590 rubles / month.
• Identical television and data transfer rate, plus mobile communications at the “Smart Non Stop” tariff - 950 rubles per month.
• Again, the Internet and TV on similar conditions, to which the Smart Mini telephone connection is added. Price - 790 rubles.

Numerous users choose fixed sets of services, being satisfied with the quality of their provision.

For the most demanding clients, a special option has been developed - Personal TV. It allows each subscriber to select and connect only those channels that are of particular interest to him. The content includes more than forty channels, each of which will cost the viewer 1 ruble. Such a connection is carried out independently, through authorization in the subscriber's personal account or through the equipment menu.

Other benefits

As we noted earlier, the company invites customers not to "fight" to watch their favorite show or movie if another family member does not agree with the choice. A function called "Multiroom" allows you to connect MGTS television on three devices in one house at once.

It is also possible to watch “video on demand” and visit the Amediatek. The network has its own personal library of excellent quality films and a database of excellent, popular world-class TV series.

Watching your favorite program but need some distraction? Pause the show and return to watching if possible. If this opportunity does not come soon, just put the image on the record, looking when there is free time.

To connect all the services considered, you will have to purchase or rent a new generation HD set-top box.

We examined what opportunities the company provides to those who decided to connect to MGTS television. If after reading you have any questions, seek advice from the specialists of the corporation.

It may be useful - a video tutorial on setting up a TV set-top box.

Today it is difficult to find a person who does not use mobile communication or home Wi-fi, several gadgets of all family members are connected to the wireless Internet at once. Using the services of one company, you can save a lot, for example, the Beeline company offers home Internet for only 1 ruble, subject to using a certain tariff for the mobile network, but the connection is not available in all homes. The MGTS operator has similar package offers, and customers can use a home telephone, the Internet, mobile communications, and also watch cable channels.

Home phone tariffs in Moscow

Home telephones are mainly used by representatives of the older generation, therefore, the popularity and demand for this service, if it has decreased, then insignificantly. At the same time, almost every apartment has an Internet connection. Both of these services can be activated separately.

The MGTS provider offers several telephony tariffs:

The minimum tariff in the line is suitable for those who talk a little (on average, no more than 400 minutes a month), the cost of a minute is only 60 kopecks, which is beneficial when compared with the plans of mobile operators with per-minute tariffication.

The combined tariff is, in fact, beneficial to those who talk for more than 400 minutes a month, but less than 500, since you will have to pay 58 rubles for an overrun of 100 minutes from the base tariff. (0.58 * 100), in this case it is easier to switch to the Unlimited tariff for 499 rubles (60 rubles more expensive).

Until February 28, 2020 MGTS held a promotion. The company offered to switch from Time-based to Unlimited tariff and get a bonus for this - 300 rubles. If you notice that you are spending about 500 rubles on communication using a time-based calculation system, it makes sense to change your plan. Extended and Receiving are suitable for those who call from landline to mobile.

MGTS provides Internet connection services using GPON technology. Optics are carried out to the apartment, which ensures high speeds regardless of the number of neighbors. The amount of the subscription fee depends on the speed of receiving and transmitting data.

Mobile communication from MGTS

Not so long ago, the operator began to offer mobile communication services. The line includes only 2 tariffs:

Tariffs are valid throughout the country, minutes can be spent on conversations with subscribers of any cellular operators in the Russian Federation. If the minutes included in the package run out, you can also call MGTS and MTS mobile numbers free of charge, to numbers of other operators in Moscow for 1.5 rubles, Russia - 3 rubles. If the limit for the number of sms is exceeded, in the home region one message costs 0.50 rubles, for subscribers in Russia - 3.80 rubles.

Package rates

For those who want to save money, MGTS offers to collect three services (Internet, mobile communications, cable TV) and get a 30% discount. There are both ready-made service packages to choose from, and a special constructor for the selection of options.

Discounts do not apply to home phone numbers.

The company constantly holds promotions and makes discounts on services. So, new settlers have the opportunity to connect a landline phone for 1 rub. when connecting to the Internet from MGTS. Caller ID, call forwarding and conference calls can be used for 10 rubles / month. By connecting the package tariff for 950 rubles, subscribers can purchase a budget smartphone Samsung Galaxy J3 Black for only 1 rubles / month, provided that this tariff is kept for 2 years.

MGTS subscribers can become a member of the bonus program in a couple of clicks in their personal account on the official website of the provider. For every 5 rubles spent on the company's services, the program participant is awarded 1 point. You can spend the accumulated points on services and additional services, for example, get 50 rubles. to the account for 500 points, thus the cashback is 2%.

GPON is one of the high speed data transfer methods. The process is carried out using fiber optic cable. Due to new technologies, less electricity is spent on information transmission. The process speed is 1 GB per second. At the same time, it becomes possible to connect digital TV, Internet, IP-telephony.

Gpon digital television service technology

The Moscow City Telephone Network or MGTS is a telecommunications company. Provides services for clients living in Moscow and the region.

Making an offer for the installation of digital television, MGTS provides:

1. Internet access at a speed of 1GB per second, which is significantly higher than the movement of information over a metal cable.
2. Broadcast TV programs on multiple monitors with HD resolution.
3. IP telephony. Using this service, customers have the opportunity to make calls, organize conference calls. Forwarding service of incoming calls and automatic dialing of the subscriber's number. The landline phone number is stored for the subscriber.
4. Interruption-free communication. The distribution unit is located in the apartment, which allows you to control its safety and the absence of external interference.

Disadvantages of using the service:

1. Dependence on electricity. Turning off the light leads to the loss of the network, TV and phone;
2. ONT - the modem must be placed in the corridor, near the front door. This makes it somewhat difficult to carry out repair work;
3. Fragile fiber optic cable.

Cable television MGTS is not yet available in all districts of the Moscow region.

Tariffs for TV MGTS

Today MTGS offers two main tariffs for connecting digital TV:

1. Base. The monthly subscription fee is 145 rubles + 99 rubles for renting a television set-top box. The channels are chosen by the client: educational, on-air, sports, etc. it is possible to order additional TV packages offered on the site.
2. Nothing extra. The cost of the package per month is 300 rubles. The prefix is ​​given free of charge. The peculiarity of the tariff is the set of programs. Here are collected the most popular and demanded channels (40 federal, 28 in HD - quality).

Many people choose the basic package for MGTS TV. You can always upgrade to other tariff plans that will suit the needs of the whole family.

Promotions and lucrative packages

MGTS always pleases its clients with interesting promotions and great offers.

On the eve of summer and holidays, the company offers new subscribers a favorable tariff with a network and TV. Speed ​​80 Mb / s. 79 digital channels, including 7 HD quality. The subscription fee is 299 rubles. The price will not change.

For those who decide to use the services of MGTS for the first time, the company offers a package "Unique forever", which includes 79 programs (7 channels in HD), Internet 90 Mb / s. Monthly payment 409 rubles. The prefix is ​​provided free of charge.

Those who are already with the Moscow Telecommunications Company and those who are still thinking, we offer the "Overclock the Internet" tariff. Information transfer speed up to 150 Mb / s, 79 TV programs. The connection is made using a fiber optic cable. A monthly fee of RUB 549 is payable. + 99 rub. for a TV box.

For new subscribers "Advantageous Package". Internet 150 Mb / s, 79 channels, mobile communications and Samsung Galaxy J2 phone - a ruble per month. The cost of the provided service is 800 rubles. for 30 days.

You can see other offers on the MGTS website

When choosing a TV or Internet operator for themselves, the majority of users give preference to sensational brands.

It is believed that the quality of services is higher there, and they are unlikely to be able to deceive, since the name is heard. However, there are also smaller companies that are not inferior to the giants of the communication market, for example, MGTS.

Although the Moscow State Telephone Network (full name) was organized a long time ago, it is significantly inferior in popularity to such its "brothers" as Megafon or Beeline. Since 2009, the company, in the process of modernization, introduced digital television into its service packages.

At the moment, its quality is at a decent level, and tariffs, promotions and other aspects will be discussed in more detail below.

Rates

Like other telecom providers, MGTS offers its customers a variety of service packages.

This includes both the simplest, basic packages and more advanced ones. The main ones will be listed below and their main characteristics will be indicated.

1. Tariff "Basic".

It includes 131 channels, where you can find not only the most popular TV broadcasting stations, but also specialized ones:

• children's entertainment, music;
• sports;
• and many others.

The package price is 145 rubles, plus the rental of a set-top box - 99 rubles per month.

If desired, each user can connect additional channels for himself for a fee.

More details can be viewed on the website in the information on the tariff.

2. Tariff "Nothing more".

Consists of 64 channels, including government stations, as well as some themed.

A special feature is the high quality of the broadcast, HD mode. Price - 300 rubles per month without additional payment for the TV set-top box.

It is worth noting, that this offer is relevant only for users who already have an Internet connection from MGTS, or the basic package of Digital TV. Please consult your operator before connecting.

Packages

A complete list is presented on the website.
Customers have the opportunity to add channels of interest for a fee.

This includes the following packages:

1. "Movie mood!".

2. "Children's".

If you have small children in your home, then pay attention to this advantageous offer from MGTS.

The package includes multi-profile TV stations designed for an audience from one to twelve years old.

Perhaps adults will also be interested in educational programs and other entertainment programs! Service cost - 69 rubles / month.

3. Amedia Premium HD.

This includes channels profiling for the broadcast of serials, both domestic and foreign. The price for a pleasant pastime is 200 rubles / month.

4. VIP Viasat Premium.

This package gives access to the latest masterpieces of Hollywood cinema, including series from different countries, as well as Russian film premieres. The cost is 299 rubles per month.

5. Match! Football.

What does a man need after the end of the working day? Delicious dinner, relaxing drinks and ... football! The pleasure will cost 380 rubles a month.

6. HDTV.

Here are the best thematic HD-resolution TV channels. And such an advantageous offer costs only 299 rubles per month.

In addition to the packages described, there are others, more narrow-profile: Discovery, Kaleidoscope, Mix, Global, Adult and Egoist TV.

A detailed description of each is given on the official website of the company: www.mgts.ru. The “Television” section contains all the information you need for your clients.

Note, that information about services may lose its relevance, therefore, before connecting, we advise you to contact the organization's hotline.

Advantages

It happens that lucrative offers from different companies appear at the moment when the service provider has already been selected.

Users may not be satisfied with the conditions, price and other aspects, but at the same time changing the provider is considered a risky business and requires a lot of time (sometimes money) costs.

However, MGTS has a number of advantages that will help you decide on such a crucial step.

1. New technologies for the delivery of services. At the moment, GPON is being widely implemented in Moscow and the Moscow region.

According to general information, the innovation should soon completely replace the unreliable copper wire, which “eats up” the quality and reduces the speed of the Internet.

MGTS invites its future customers to become one of the first to master the communications of the future.

The provider assures that in this way it will be possible to view several channels in HD quality, as well as uninterrupted Internet connection. It is important that the services will not influence each other.

2. Variety of services. In addition to high-quality television and high-speed Internet, users can connect services:

• Multiroom (the ability to connect TV on multiple devices);
• Broadcast control (rewind, pause movies, programs while watching);
• HD-resolution (favorite channels in the best quality) and many others.

3. Reasonable prices. Compared to the giants of the communications market, MGTS offers its customers some of the most favorable prices for Internet and television.

At the same time, the speed remains at the same level as the continuity of television broadcasting.

4. The quality of the hotline. In case of problems with the delivery of services or questions about the use of a particular service, customers can contact the operators on the hotline by phone: 8 495 636-0-636.

You can be sure that they will help you, because each employee undergoes thorough training.

The company regularly has lucrative offers for new customers, which is also one of the benefits.

They are displayed in the "Promotions" section. What are currently available will be discussed below.

Stock

1. Good news for Internet users - from now on, the speed will not drop below 100 Mbps! MGTS regularly works to improve the quality of services, so uninterrupted viewing of films or online games is now a reality!

2. When connected to a provider, users will have the opportunity to win a new Samsung Galaxy J3 smartphone for 1 ruble! More details of the conditions of the promotion are indicated in the section on the website.

3. What will happen if you bring together high-speed Internet, television and mobile communications?

You get a 30% discount on each service! The company gives its already connected customers and new users the opportunity to save money.

Take advantage of this opportunity!

4. Not so long ago MGTS got a new promotional tariff for television - "Optimal".

This includes 77 channels, including state and federal, and the cost of such a pleasant offer is only 99 rubles per month.

Terms of use are specified with the operator.

It is worth noting, that promotions are updated regularly, so their relevance should be checked.

The action extends both for several days and for a long period of time, depending on the popularity.

How to connect?

If you are already a user of another provider, then before connecting you will have to terminate the contract with him.

In the case of contact without an available alternative, proceed as follows.

1. It is necessary to make an application for connection to the official website.

• First, we open the main page of the "Television" section.
• At the top of the page, the "Connect" button will be highlighted on the right.
• When you go, a form will open for filling in personal data, which includes your full name, contact mobile phone number and email.
• The latter is necessary for safety net, and all data on the status of the application will also be sent there.
• Above there is a block with the specified services, here you need to select the ones of interest.

Note, that in the form there is a column "Date", where you can indicate a convenient time of connection. When finished, click the Submit button.

2. Now it remains to wait for the consideration of the application. As soon as the company makes a decision, the operator will contact you and agree on further actions.

At the appointed time, a team will drive up to the house and connect. In this case, an agreement is concluded with the client.

If the quality of services for some reason ceases to satisfy you, you should contact the MGTS hotline.

Upon termination of the contract, the equipment is withdrawn from the users and the settlement takes place.

Important! Before concluding the contract, we advise you to familiarize yourself with all its points, as well as to check with the employees in advance the terms of termination.

Today it is not easy to imagine your life without the Internet. Someone needs it for study or work, others - in order to keep abreast of what is happening in the world, and for someone it helps to improve themselves or just have fun. Regardless of what you are using the Internet for, it is quite obvious that you would like such a connection to be of good quality, to function smoothly and at a decent speed. And, it would seem, how could this happen differently today? Reviews of thousands of people confirm that it can. Some have serious difficulties using the Internet connection and would like to change providers in order to receive better services. Others are not satisfied with the cost of their tariff plan, and they would like to find a company that will provide services on the same terms, but only at a lower cost. All these claims and wishes are understandable. If a client invests his money in the opportunity to use a particular service, he must receive it of the appropriate quality. However, unfortunately, not all providers think in this way. Many seek to make the most of their subscribers, while deceiving them. In an effort to avoid such cooperation, many choose to connect to the Internet MGTS. Why do so many people prefer this particular provider? How is the MGTS Internet configured? What tariffs and service packages does the company offer? What is the maximum Internet connection speed that the organization in question is willing to provide? What do the reviews about the features of connecting and then using the Internet from this company tell?

To understand all these issues, we will consider in detail the principles of MGTS functioning, its proposals for subscribers, as well as customer responses about the quality of the services provided to them. This will help you to form your own opinion about the company in question. Be careful.

About company

MGTS began its activity at the end of the nineteenth century. It was then that the Moscow City Telephone Network was officially founded. In just twenty years, about 17 thousand people have become its subscribers. Over the next decades, the company has been actively developing and improving in the field of providing communication services. Already in 2004, a radical modernization of the MGTS functioning system was carried out. It was then that the company made the Internet an accessible service for hundreds of thousands of Russians.

Today MGTS Internet services are available to absolutely everyone. The organization even specially conducts training courses to improve the Internet literacy of older subscribers, which allows them not to limit themselves in using the Internet and self-development.

What else has the company done recently:

• Launch of the "Home Operator" project.
• Support for small businesses by expanding the functionality of the "Digital Office" package.
• The ability to independently form a suitable package of services.
• Personal bonus program.
• Launch of the latest technology for evaluating the real quality of streaming video directly in the process of viewing.
• Updating the line of tariff plans.

Already today, Internet and television services from MGTS have become incredibly popular. The company is actively developing and improving for the benefit of its users.

Internet

The company in question provides its customers with uninterrupted unlimited access to the Internet. The unique services of this organization are made by modern technology that allows you to use the Network at a colossal speed - 500 Mbit / second, the speed of the MGTS Internet. The company has sufficient technical equipment in order to maintain a connection to the Network of its subscribers without interruptions, at a stable speed, regardless of the time of day. The latest technologies used make it possible to keep the quality of communication at a sufficiently high level. Now using the Internet has become more comfortable than ever.

Reviews highlight the following advantages of MGTS Internet:

• A router (a modem equipped with a Wi-Fi function) is provided free of charge.
• The ability to use the Internet at high speed, using it for communication, education and entertainment.
• Various tariffs for the Internet MGTS. The line is so flexible that you can find a package even for 300 rubles a month.
• Fast connection.
• Discount provided that several services are connected at the same time.
• Payment ex post facto in a single invoice.
• Carrying out a personal fiber-optic channel to your apartment.
• If you have any difficulties using the MGTS Internet, the company's technical support will provide all the necessary consultations.

Hundreds of thousands of customers considered the above information to be sufficient reason to become subscribers of the company in question.

Internet tariffs

Many people decide to use the Internet from MGTS (Moscow), because the tariff offers seem to them quite profitable. Especially when you compare them with competitors' offers.

Available tariffs for the Internet from MGTS:

• 60 Mbps - 360 rubles per month;
• 200 Mbps - 490 rubles per month;
• 500 Mbps - 1600 rubles per month.

Others like daily billing plans. But what if the connection is intermittent or the actual speed does not correspond to the one stated in the tariff? The best way out is the following: contact the Internet technical support from MGTS for help. The specialists working there will be able to provide you with all the information you need, advise and help you solve the problem. Therefore, this opportunity should not be neglected.

But what if you want to use the services of the company in question, but none of the stated rates suits you? Contact MGTS employees using feedback and discuss the current situation. It is safe to say that the company's managers will be able to offer you a suitable option. After all, the company's goal is to earn a good reputation among its subscribers with its high-quality services.

Stock

Why do many people prefer unlimited Internet from MGTS? Because the company in question provides its customers with many opportunities to save money. Connecting to the Internet from MGTS can be carried out using a variety of promotional offers, which allows subscribers to save their money. What promotions are relevant today?

• Telephone and internet for those who have recently moved into a new home.
• Special tariff for Project Armata fighters.
• A coupon that entitles you to free computer assistance.
• A smartphone for a ruble, subject to the activation of certain service packages from MGTS.
• Amazing parameters (500 SMS messages, 500 minutes, speed 200 Mbps, 20 GB of MGTS mobile Internet for only 750 rubles).
• GPON. New opportunities for Internet users.

All this has already attracted thousands of subscribers to the Internet from MGTS. Services of such a plan make such pleasant promotional offers unique and popular. Perhaps some of the above will interest you as well.

Service packages

Provided that several services are connected at the same time, the subscriber is entitled to a discount. For the convenience of users, MGTS has prepared Internet packages that consist of combinations of services in various variations. These can be packages that include Internet connection, digital TV and mobile communications. The wider the combination, the greater the savings. So, what are the available service packages, which include MTS mobile communications, MGTS Internet and television? At the moment, the following proposals are relevant:

• Internet + Television - 500 rubles per month.
• Internet + Mobile communications - 500 rubles per month.
• Internet + Mobile communications - 650 rubles per month.
• Internet + Mobile communications - 750 rubles per month.
• Internet + Mobile communications + Television - 850 rubles per month.
• Internet + Mobile communications + Television - 950 rubles per month.
• The ability to collect your personal set of services. Available options: home Internet, home phone, digital TV, mobile communications, security, video surveillance. The calculator will automatically calculate the cost of the tariff plan and the amount of the discount that you are entitled to.

The variety of available tariffs for the Internet MGTS (Moscow) will allow everyone to choose the service package that suits him as much as possible. Perhaps you will find something suitable among the described assortment.

Payment method

How can you pay for using the MGTS home Internet service? There are several methods available. Let's consider them further.

The following are especially distinguished:

• There is a possibility of payment in MTS showrooms. In this case, the commission will not be charged, and the enrollment will be made instantly.
• You can also pay for the Internet MGTS with a bank card or from your MTS mobile account.
• If you pay for the service in question at Platina KB, MTS-Bank PJSC, MKB OJSC, VPB AKB ZAO, Mosoblbank, KKB OJSC, the commission will not be charged.
• Also, immediately the payment will be credited with funds provided that the following electronic wallets are used: "Qiwi", "Yandex.Money", "MTS.Money", "WebMoney".
• Among other things, you can use ATMs and electronic terminals. No commission will be charged.

The company has done everything possible to make the payment procedure as simple as possible. You can choose any of the above methods. Now funds come to your account as quickly as possible: from instant crediting up to three working days. Moreover, if you have a debt and the provision of the service was suspended, then after a period from half an hour to two hours after payment, the blocking of the service will be automatically removed. You do not have to notify the company in any way.

Electronic invoice

Correct use of home Internet MGTS will help you take care of the environment. How? The company says it uses about 288 tonnes of paper annually to generate bills. How can you participate in saving trees from felling for commercial use? Start using e-invoices. About 350 thousand subscribers have already switched to them. Thus, they were able to save already three hundred trees. And this is not the limit. You can also become a part of this movement together with MGTS Internet.

Reviews allow you to find out what are the benefits of using e-invoices. Among them, the following are distinguished:

• Ease of connection.
• Free subscription.
• Payment terms remain the same while the electronic invoice is delivered much earlier than the paper version.
• You can easily control the state of your personal account, no matter where you are.
• Payment can be made in one click, without even leaving your own home.
• You will receive SMS notifications when payment has been received.

Reviews about MGTS Internet and the use of electronic accounts allow us to conclude that this is an incredibly convenient way to get information about the current state of the account. Perhaps you will like it too?

Positive customer reviews

Describing the Internet MGTS, reviews highlight both positive and negative points. In order to provide a holistic picture of how customer service is carried out in the company in question. To begin with, let's discuss what subscribers like about MGTS. The following points are especially highlighted:

• The real Internet speed is fully consistent with the declared one.
• The company provides customers with a Wi-Fi router free of charge.
• It is very convenient to make a payment.
• Continuity of service provision.
• Availability of lucrative offers.
• Wireless Internet.
• 24/7 technical support that functions perfectly.
• Good communication anywhere in the apartment.
• Professional and punctual craftsmen.
• Quick installation of all the necessary equipment.
• High speed of application processing.
• Affordable prices for services.
• The invoice is provided at the end of the month.
• A fifth of the amount paid for the Internet will be returned to the mobile account of the MTS card.
• Friendly call center staff.
• If you have any problems, the managers of the company will not disregard them.
• The simplest connection is in those houses where a landline telephone is used.

For many, the service described above is fully satisfied. However, not all are of this opinion. Thus, MGTS 'reviews of the Internet are often mostly negative. What is the reason for this?

Negative customer reviews

Why is it so frustrating for MGTS home Internet users? The following points are highlighted:

• It can be difficult to get through to call center employees.
• Sometimes the connection is paid.
• Deficiencies caused by the company's fault are not always corrected.
• Frequent modem failures.
• In some cases, the Internet speed is not supported at the previously stated level.
• Many are not satisfied with the quality of the services provided.
• Sometimes there are misunderstandings with the technical support staff.
• Customers notice shortcomings in the process of installing the necessary equipment.
• A free low quality router.
• Internet outages.
• Incorrect organization of the consumer service mechanism.
• Some people have difficulties in the process of using the official website of the company.
• When connecting to the Internet, some of them had their landline phones disconnected.
• Poor feedback.
• Rather limited ability to pay bills.
• The rates do not include the desired high speed.
• Inconvenient location of the router.

Of course, many points do not depend on the company as a whole, but rather on specific installers or call center operators. However, this does not make it easier for clients. In addition, shouldn't the company be more careful about the recruitment process and the organization of the quality control system for their work? This is something worth pondering.

Instead of a conclusion

MGTS is a company with a rich history and colossal experience in the communications market. In general, it has been successfully operating for over a hundred years, constantly developing and improving for the benefit of its customers. Today MGTS can offer to use the services of the Internet, digital television, mobile or fixed city telephone communications. A rare provider can boast of such a package of available services. You can connect one of the services listed above or choose a whole package, which will include a combination of several or even all of the previously mentioned possibilities. Why do so many choose to do this? Because the company meets its loyal customers halfway and provides substantial discounts to those who decide to use the whole package of services from MGTS. This choice will help you save a significant amount of money on a monthly basis. MGTS cares about the well-being of its subscribers and is ready to do a lot, if not everything, in order to earn their trust and loyalty. The overwhelming number of clients of the company in question later recommend it to their friends and acquaintances. Isn't that the highest praise?

Also, customers like the opportunity to choose a payment method that suits them. And there is something to choose from: cash payment in MTS communication stores, payment through a bank, using a bank card, through a terminal or ATM, transfer from electronic wallets of various payment systems. The opportunity to receive electronic invoices instead of paper receipts is also encouraging. They arrive earlier than the latter, and they should be paid at the same time.

However, clients also leave a lot of negative responses. Most of them are directed to field staff (call center operators, installers, and so on). But some are aimed at the very essence of the company's functioning. They relate to tariffs, Internet connection speed and other similar issues.

Before entering into an agreement with any company providing communication services, carefully study it and carefully read the terms to which you agree. You should know exactly what the Internet speed is stated in the contract, how many TV channels you will be able to watch (if we are talking about this service), when you should pay bills, and exactly how much you will have to pay monthly. It would also be good to understand how soon the service will be resumed after the previous disconnection, when you pay debts and deposit the required amount of money. It is important to know about all this in advance. This will save you from unpleasant surprises during the operation of your electronic devices, and will also help you have uninterrupted access to the Internet at a speed that suits you, based on your desires and needs.

Do not forget about your own safety as well. If you have been provided with data from your personal account on the official resource of the company in question, do not transfer it to any third parties. Information about the state of your personal account and the mechanism for managing it are strictly confidential. This will protect you from the tricks of fraudsters and save your money. Among other things, if you prefer to pay your bills online using electronic payments, only enter your bank card information if you are sure that the connection is secure. These simple security measures can help you avoid serious problems.

Make decisions you don't have to regret later. Let the use of your chosen services bring you only positive emotions!