IPhone 5S freezes with an incoming call. What to do if the iPhone hung. iPhone hung and does not turn off and does not reboot

Freezing is a problem with which anyone faces computer technology. At some point, one of the programs begins to behave not correctly or conflict with another program and in the end all the device is not in working condition. It is such a situation that is called hanging.

iPhone is also subject to this problem and it can hang from time to time. Usually, when you hang an iPhone, it refuses to turn off or reboot than the user puts in a dead end. Most often, old models are freezed, such as iPhone 4, 4s, 5, 5s and 6. But, sometimes with freezes, even users of the iPhone 6S and 7 are encountered.

If you hit this situation, then this material must help you, here you will learn what to do if your iPhone hung.

iPhone hung and does not turn off and does not reboot

Usually, if Iphon hangs, users try to turn it off or restart with standard procedure, namely, using a long press on the power / lock button. Unfortunately, in most cases, when Iphon hangs this method shutdown does not work. An iPhone continues to work and perform the hanging application, regardless of how long the user clicks on the power button.

But, iPhon has alternative way shutdown that runs around operating system iOS. Due to this, this method of shutdown is triggered even on tightly hung devices. The method is simultaneously pressing and the on / lock buttons.

Home and inclusion buttons

The "Home" and "Enable" buttons must be pressed simultaneously and hold until the idone is turned off. After switching off, you need to wait a few seconds and make a short one-time pressing on the power button. After that, the iPhone turns on and starts working in normal mode.

It should be noted that the combination of the "Home + Enable" keys is also responsible for obtaining a screenshot. But, to obtain a screenshot on these keys, you need to press literally for 1 second if you hold the keys longer, it will work with freezing and iPhone will restart.

If you have an iPhone X or a newer model, then you need to use.

iPhone hangs when turned on

Simultaneous pressing the "Home + Enable" buttons allows you to turn off and on the device in any situation. but this procedure It does not ensure that the iphone does not depend on the inclusion of the iPhone.

If your iPhone hangs even until the device is fully loaded, you can use the recovery mode called " Recovery Mode." With it can be restored the initial state Iphona and return it to life. But, it must be borne in mind that this procedure is equivalent to reset to factory settings and leads to deleting all user data.

In order to enter recovery mode Mode on iPhone and perform recovery needs to be done as follows:

1. Turn off the iPhone and wait a couple of minutes so that all the programs finish your work. If the iPhone does not turn off standard methodThis can be resorted to the "Home + Enable" combination described above.
2. Next, you need to click on the "Home" button and not releasing it to connect the iPhone to the computer through the Lightning cable.
3. After the connection, continue to hold the "Home" button until the iTunes logo appears on the iPhone and the cable image.
4. Now you need to release the "Home" button and start the iTunes on the computer.
5. IN program iTunes. You need to go to the iPhone settings and click on the Restore iPhone button.

Button "Restore iPhone"

Thus, you can solve the problem with the hangs of an iPhone during inclusion, but, as it has already been said, for this you will need to sacrifice all user files. In more detail about Recovery Mode you can read in our article.

Also on apple devices there are so-called dFU mode or Device Firmware Update. If the recovery mode does not help, you can try and repeat the attempt to restore.

Most often, the iphone is 5s inhibits when updating as a result of a failure in software. In this case, contact LP Pro service center, where experienced masters will determine the causes of the smartphone.

If your phone fell or water fell into it, it can cause the iPhone 5S hanging when a call.

What to do if the iPhone 5S hung

If you do not know what to do if the iPhone 5S is hung - do not be discouraged. Performing simple actions will help you solve the problem yourself. If you do not know how to restart the iPhone 5S - do the following:

• Hold the POWER and HOME button at the same time;
• Connect the smartphone K. charger For 15 minutes and try to reboot when the connected memory is connected.

If the iPhone 5S hang is due to the software failure, you can update the firmware. This will return the device to the previous state. If the screen on the iPhone 5S hangs, then you will need to repair in LP Pro.

Figures iPhone 5S - troubleshooting

LP Pro specialists will diagnose and determine the reason for which the iPhone 5S does not fulfill the update and freezes. Depending on the results of diagnostics and scale, the breakdown will be selected. By contacting LP Pro, you are guaranteed to get professional service, high-quality repair work and a guarantee of installed components.

Solution 7. Update, delete and reuse applications

If it is noticeable that your iPhone is lagging behind or hangs, then each time you start the application, the problem may be caused by the application.

You can update the application first.

Go to App Store. \u003e Click News tab\u003e Locate the application and touch it\u003e Click Refresh.

The entire update process requires connecting to the network. After that, just run the application to see if your iPhone is lagging behind.

If it still does not work, simply try to delete the application and reinstall it again.

Return to main screen On the iPhone\u003e Touch and hold the application icon while it is not swayed\u003e Touch the cross image in the upper left corner of the application icon to delete the application.

Then you just need to find and upload the application from the App Store to check if your iphone is normal.

The last way to cope with the application is to delete it, while it is bad appwhich can affect the performance of your iPhone.

Solution 8. Reset all settings

The settings you did earlier may also be causes that lead to the lagging of the iPhone.

To solve this problem caused by the cause, you need to install all the settings on the iPhone.

Go to Settings\u003e General\u003e Reset\u003e.

Note: Even if you drop all the settings on the iPhone, your iPhone data will be safe.

Solution 9. Clear iPhone Store

If your iPhone is not enough memory, it can slow down your iPhone and cause an iPhone hang.

As a result, you need to manage and free the space of your iPhone.

MobiItrans is an iPhone data management tool that can help you create backup Important data on a computer and directly delete iPhone data from a computer.

Step 1Connect the iPhone to the computer

Download this software to your computer and run it after a successful installation.

Connect your iPhone to a computer using a USB cable, and this software will automatically detect your iPhone.

Step 2.Delete photo / video / music

On the left panel you can see the types of data, click the data type that you want to delete, and all the details will be displayed on the right.

Mark the items you want to delete, click the Delete button at the top to delete them from your iPhone.

Solution 10. Restore the factory iPhone settings

If none of the above solutions helps to eliminate the backlog of the iPhone, here is the last solution that you should try to restore the factory settings iPhone.

This method of fixing the iPhone hangs will erase all content and settings on your iPhone, and you should think twice.

Note: Do not forget the backup iPhone to avoid any important data loss.

Then go to the settings\u003e General\u003e Reset\u003e Erase all content and settings \u003e Enter your Apple ID and password to confirm.

It takes a few minutes to complete the entire factory recovery process.

If you forgot password iPhone. and want to restore the iPhone factory settings, you need to contact side Applicationthat will help you.

iPhone Eraser.

iPhone Eraser Software for resetting the contents and iPhone settings that helps restore the default iPhone settings. Even if you forgot your password or want to reset the iPhone for sale forever, it can provide you with a big service. Check it here to restore the iPhone factory settings.

The freezing or lag of the iPhone is not the only problem that happens to you and me. It is very often among our iPhone users. To solve the problem, you should know the reasons why this happens, and then follow the universal decisions 10, described above to solve this problem. All solutions can be easily followed, even if you are new to the iPhone area.

Do you correct your iPhone backlog now?

Tell your story if you are still stuck in the problem.

iPhone. - an amazing device, but not a single device is perfect. Here are some troubleshooting tips are connected with the iPhone, they may help fix some of the most common glitches on most iPhones.

How to fix iPhone glitches

1. iPhone hung. If your iPhone does not respond to pressing or buttons, most likely it is buggy. Troubleshooting will depend on the model of your phone.

- iPhone 8 and iPhone X: To the left of the phone you will find the volume control buttons. Press and quickly release the volume zoom button, then the volume reduction button. Then quickly press and hold the power button with right sideuntil the screen goes out and the Apple logo will not appear.

- iPhone 7.: Hold down the volume button on the left and the power button to the right before the Apple logo appears.

- iPhone 6 and more early versions : Hold down the "home" button at the bottom of the front panel of the phone and the "Power" button on the right side until the Apple logo appears.

The note: If anything does not work, immediately attribute your phone to the Apple store or the proper workshop.

2. iPhone works slow. The iPhone can work slowly for a number of reasons, some are associated with software, some are not. Try the following in order.

- Disable the background update for applicationsYou do not use or do not need them: Even if you do not open applications, many of them will be updated in the background, which can lead to the load on your phone and its battery, especially if you use data or intensively process applications. Go to " Settings» > « Maintenance» > « Update background application ", Then press the switch for applications that you do not want to update in the background to the" OFF».

- Disable automatic updates : even applications that do not work in the background, will download updates automatically, and if there are many updates, it can lead to a slowdown in the phone. To disable this feature, click " Settings» > « iTunes Store. And App Store.", Press the switch" Updates"To disable it, and then restart the phone.

-: Each browser collects data over time to simplify the navigation on the Internet. To remove the cache, select " Settings» > «» > « Additionally» > « Website data", Click" Delete all web site data"And confirm that you want to do it.

ATTENTION: Cleaning cache will delete passwords and cookie files For websites, such as your accounts in social networks. Make sure you have these passwords before you clear the cache, for example, save them using password manager.

3. iPhone does not download iOS updates. The regular update of your iPhone is the most efficient tool for preventing glitches. Often, Apple includes fixes from well-known glitches that can be eliminated by simply installing a new iOS version. And imagine how you can upset if your phone refuses to update. In addition, the most often Apple resorts to error codes to inform you that the update cannot be completed that some users can confuse. Fortunately, all problems are divided into several broad categories:

The note: Apple Pay. Also can block other downloads until it is updated. If Apple Pay will not be updated, you need to attribute your phone to Apple Store.

- IPhone 4037 error: Your iPhone is not unlocked: iPhone will not be updated if the phone is locked with a password - a security feature that protects it from hackers. Enter your password and try update again.

- IPhone 1671 error: iTunes downloads update: iOS and applications will be updated only after full upgrade iTunes. Give your phone for a few minutes to install application updates and try again. You can check the progress by pressing the down arrow in the upper right corner of the iTunes application.

- The device is not suitable for the requested assembly of updates.: "It probably means that your iPhone is too old to accept the update. Visit the App Store page for compatibility information.

- IPhone errors 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200 : All these errors are reduced to the same; Your iPhone cannot connect to iTunes servers. You may want to connect your device to Wi-Fi or check that you have a strong signal from cellular communication. If you use third-party software software to protect your phone, it can also interfere with updates; Find out the manufacturer on how to safely turn it off and turn it on again.

- Change network. If you are at work, at school or elsewhere, where you need to "enter" in Wi-Fi every time you enter the system, it may interfere with Apple updates. Try to use publicly available wi-Fi connection Or, if you need to immediately update it, turn off Wi-Fi and see if the application will be updated using a cellular connection.

ATTENTION: If you have received a warning "Cellular update failure", it is possible that the problem of the cellular modem of your phone. Take it to the Apple Store or the workshop immediately.

4. iPhone does not download and update applications. This most often happens when your iPhone believes that it is connected to the Internet, but it is not.

- When using cellular data: Find wi-Fi network And connect to it.

- If the problem is related to Wi-Fi: Select "Settings"\u003e "Wi-Fi", then press Wi-Fi Switch to disable Wi-Fi. After that, either find and connect to new networkOr wait a minute or two to re-connect to your current network.

If nothing helps, restart the phone to see if it solves the problem.

5. iPhone does not connect to Wi-Fi.

- Make sure Wi-Fi works fine: Go to " Settings» > « Wi-Fi"And check the network to which you are connected. Under the name of the network, a small yellow warning may appear, which you can click for more information.

- Forget the Wi-Fi network: Make sure you have the correct wi-Fi password, then go to " Settings» > « Wi-Fi" Click on a small icon " i.", Click" Forget this network", Then confirm that you want to forget the network. After that, enter your network again.

Restart your chain devices to diagnose the problem. First restart iPhone. If the problem is not eliminated, restart Wi-Fi router, and then modem. If nothing of this does not solve the problem, perhaps your Internet is not available at the provider level.

6. iPhone does not copy information in iCloud. Check if your icloud is filled. Go to " Settings", Click on your name, then click" icloud.» > « Warehouse management" If your iCloud is filled, you can download the iCloud service application to the computer and use it to download and reserve copy Files to which you no longer need direct access, such as old photos. Freeing the place, you can solve the problem, or, of course, you can buy more space from Apple.

7. Application for iPhone from the store never ceases to "update". New glitch found in iPhone 8., and stubbornly persistent, despite all Apple's efforts, an error was made when the application in the App Store will constantly hang on the update icon, while actually nothing is loaded. The best way to stop it is to restart the phone.

If it does not help, you can get out of account Store and log in: click " Settings» > « iTunes Store and App Store» > « Apple ID", Then click" Go out" Use the same process to enter the system again.

8. Camera iPhone. does not work. If your iPhone camera does not work, first, open the camera application and click Flip icon in the lower right corner to see if both front and rear cameras are not available. If both do not work, restart the phone. If it is ineffective, it is most likely a problem with the equipment that you need to eliminate in the Apple Store or the proper workshop.

- If not working only rear camera : Remove the cover of your iPhone if it is, and see if it solves this problem. Some IPhone Covers do not have a cutout for rear chamber.

- If only the front camera does not work: Turn off the phone and gently wipe the front of the phone with a dry cloth. Do not use solvents or aerosol cleaning products. After that, turn on the phone. If the problem persists, contact Apple to the technician checked your phone or take it into a specialized workshop.

9. Protect iPhone, avoiding suspicious content. Many jokers and others maulian will use khaki to hack, freeze or otherwise spoil your iPhone, and the best way Do not let them in the game - it is to ignore them. Do not open emails or attachment on your phoneIf you are not quite sure, in those who sent them. The same applies to text messages. Do not open text messages from numbers you do not know.

10. If the iPhone is broken. The boundary between the program problem and the hardware problem can be very thin. For example, your iPhone may refuse to enable because of the software problem, or simply can get dust into its charging port or break the wire of your charging cable. It also applies to such problems as overheating, which does not meet the screen, hang.

The best way here is to make sure it is not a problem software Or at least the problem you can decide:

- Connect your iPhone to a new chargerTo make sure it charges correctly.

- Restart the phoneTo make sure it does not hang.

- Turn off the phone and inspect the housing For cracks or housing, starting to crack or deform.

If you find any signs physical damage Your phone, send it to Apple for repair or specialized workshop.

11. I wish you good luck with the search and troubleshooting associated with breakdown and glitches on the iPhone!

Good time! Despite the fact that any model iPhone. Equipped with a magnificent and responsive display, all sorts of problems with him are still happening and nothing to go anywhere. The inability to answer the bell due to the fact that the screen simply does not respond to pressing - one of the most common errors. The most interesting thing is that this is episodically and to predict such behavior is almost impossible! Consequently, there is a big probability to miss a very important incoming call Then when you do not expect it.

Actually about what to do when does not work "spend on the screen" to answer the call to the iPhone we will talk today. And also find out why absolutely any user is faced with such mobile phone from Apple? Let's go!

So, the most common and common situation: you receive an incoming call, you take the phone from the pocket and must be done on the screen. You are a familiar gesture committing this action and ... nothing happens. The slider does not move, the phone continues to call, and as a result - the call is missing. And the most interesting and unusual, that in everyday use (to play games, etc.) all "OK" - the display works as it should!

Why is this happening? The reasons may be mass, and find out which of them is 100% correct hard, choose:

• The problem may be in static electricity. Have you drawn attention to the fact that most often the answer slider does not move at the moment when the phone gets out of his pocket? Exactly.
• The conflict in the firmware and Apple at one time recognized it. "Glitch" occurs at the moment when the device checks the number of caller with a notebook during an incoming call.
• Some tweaks (programs installed using jailbreak), especially related to phone book, adding various identifiers, not "native" black lists, etc. Very can even cause a similar problem.
• Perhaps the problem in the sensor, which is responsible for turning off the screen at the moment when you take it to the ear.
• Touchscreen itself can also work incorrectly, for example, do not process pressing precisely in the area where the incoming call must be taken.

How to correct the problem of the impossibility of an answer to the call due to the fact that the sensor simply does not work? Naturally the solution depends on the cause of such behavior. We list all the options:

1. During the call, spend the display along the entire surface of the display several times. Please note that it is necessary to carry out not only on the screen, but also throughout the front part (in particular on the sensors of approximation and light). In most cases, it will remove static electricity and you can "raise the handset".
2. Press the power button once And then try to remove the tube. By the way, this method is very often helped by the author of these lines.
3. Use covers and films (glass) on screen - Protect from statics.
4. How it does not sound strange after the previous point - Do not use glasses and films on the screen. I had one person who also periodically did not work the sensor on the iPhone. They decided to spare the film with him and barely pulled it from the display - more this material was not like a film, but on a piece of scotch (and construction). Surprisingly how in this situation the screen at all at least reacted. Under such a defense!
5. Remove jailbreak. How? .
6. If the problem is in the firmware, then through iTunes and not use a backup of a phone book. Rooms score manually.
7. In the case of "iron" problems - Best under warranty, unless of course.

Although I really hope that until the last item (visits service Center) It will not happen.

After all, after all, in most cases, the inability to lift the phone in the iPhone is a problem that is explained by simple reasons - static, excessive gadget protection or bugs in the firmware. And to mean and solve it is quite simple - a pair of movements of hand and everything, you can already say "Hello".

P.S. Be sure to write in the comment - ask questions (I will try to answer everyone!), Tell us about how often you come across such a situation and what actions are taking? Your experience can be useful to many readers!