MTS outgoing calls do not work. How to find out the last calls to MTS and what to do. How to enable the prohibition of incoming calls to MTS

The list of services of any telecommunications operator includes not only the line of tariff plans, but also additional options To be able to independently set up a proposal for personal needs. The "Prohibition of Call" MTS is responsible for controlling incoming and outgoing calls in Russia or roaming. The service is fairly in demand today, however, many users do not know how to connect it.

IN this material we'll consider:

• detailed description of the offer for everyday use;
• advantages over third-party software;
• service cost and activation methods;
• activation and deactivation system by sending USSD requests with special codes;
• a varieties of a telephone signal and methods of prohibiting certain directions.

The prohibition of MTS call is special offer from the telecommunications operator, allowing to limit on any mobile phone Incoming and outgoing calls in the home region, roaming and other directions. The service can be used to obtain maximum savings from calls and is activated when appropriate need.

Benefits

You can immediately highlight the benefits of the "Prohibition of incoming calls" MTS:

1. no installation of additional software is required;
2. the service can be activated on any mobile device model;
3. detailed setting The functional using the USSD query system allows you to perform an independent configuration;
4. you can manage calls in the homeland, throughout Russia and roaming;
5. available service cost and the ability to activate and deactivate the service at any time.

Cost

Another feature of the offer from mobile television systems is the lack of a fixed price. Subscription fee for the use of the service will depend exclusively from the current tariff plan. Receive detailed information On the cost of service can be:

• in the official paper documentation issued by the hands after the conclusion of the service contract;
• on the page detailed description TP on the MTS website;
• by contacting the service maintenance customers. It is proposed for this free room For call B. service center, Panel for sending a text request on the company's website or an independent appeal to the nearest office of your city service.

How to use the service ban call on MTS

Having understood what it is for the service, proceed to the study of ways to activate the proposal and further management of the service. Only subscribers of tariff proposals with the write-off of fixed subscription fee. If you fall under this criterion, you can connect the service in the user's personal account. The control panel is available in the browser and in the form mobile application for smartphones operating on the basis operating systems Android and iOS.

To activate:

1. Go to the appropriate page of the official website or download the application from branded sources;
2. Complete the registration process and further authorization in the personal account system;
3. If everything is done successfully, after entering you will be forwarded to main page Systems. Here, select the Additional options section;
4. In the proposed list, find "Prohibition of incoming and outgoing calls" and activate the function.

Further work with the system requires knowledge of special codes to be studied in the next section. Activate the above service can also be in the operator's office.

Prohibition codes

As already mentioned earlier, the detailed setting requires knowledge of special codes that can be sent as USSD messages. It is worth noting that for stable operation, the presence of a positive balance on the balance sheet of the personal account will be required.

How to enable the prohibition of incoming calls to MTS

Do not want to receive incoming calls from a certain region? Make it just enough, enter * 35 * Password * TC # and send the resulting text. As a password, the default combination "0000" is installed, which can be changed independently to more reliable at any time. If everything is done correctly, you will receive the appropriate alert. What the TC is we consider in the relevant section.

Prohibition of international calls MTS

Most modern subscribers are known that many incoming calls from roaming may also write off funds from the balance of your personal account. For maximum savings, you can deactivate such calls by sending a combination * 351 * Password * TC #. A description of additional entered parameters is identical to the request above.

Ban on outgoing

Optionally, you can also prohibit outgoing calls. * 33 * Password * TC # for all such calls, * 331 * Password * TS # for limit international calls. It is worth noting a combination for a password change: ** 03 * 330 * Old code * New code * New code #. If the parameters are specified correctly, you will receive the appropriate alert.

What is TC?

Studying combinations to send requests, everywhere you need to specify the vehicle. This parameter is decrypted as a "connection type" and can be entered at will. If you do not specify the vehicle, the restriction will be superimposed on all types.

The following combinations are available here:

• 10 - limit all types;
• 11 - prohibition exclusively on voice transmission;
• 13 - ban on the use of fax;
• 25 - concerns working with the World Wide Web.

Change can be produced at any time.

How to disable the service ban a call to MTS

Considering how to disable the prohibition of MTS call, here you can select a familiar user control panel. Similarly, activation, any option can be deactivated in the Personal Account. The algorithm is preserved.

Answering the question "How to remove a specific limit?", In this case, you will help re-send a request with the appropriate prohibition code. detailed information Under this item is given above.

It is necessary to prohibit outgoing calls from the phone, for example, if the phone often turns out to be in the hands of a child, or you do not want to pay for paid incoming during travel abroad. In these cases, the option "Prohibition of the call" from MTS will help. The service blocks: Outgoing, incoming, international calls. How it works and what will help the subscriber, we will tell below.

Description of the service "Prohibition of Call"

The service allows you to establish a ban on such types of calls:

• all incoming;
• all outgoing;
• all outgoing in other states.

In addition, it is possible to ban all the countries in the country and on trips to foreign countries. Usually such calls are paid, and then the option becomes relevant.

Cost

On each tariff, the cost of the service "Prohibition of the call" is its own. What is noteworthy, it is not always indicated. Sometimes you need to connect and disable this serviceTo find out how much makes it fee. For example, it is 30 rubles per month. You can find out the cost or in the MTS application. Next to the "Connect" button will indicate a monthly fee and the connection price.

How to enable, turn off and check

You can connect the option on the MTS website in the Personal Account or in the phone application:

1. Go to the section "Services".
2. Click on the "Available" button, then on the "Call and SMS" tab.
3. Click on the "Call Restriction and SMS" subsection.

1. Click on the "Connect" button. Next to it will be the cost of the service for your tariff.

After a connection confirmation message comes to the phone, you will need to configure the service. To do this, dial a special command: * Prohibition code * Access password # call. Consider it in more detail. The prohibition code is presented in 5 versions:

• 33 - prohibits all outgoing calls;
• 331 - prohibits outgoing international calls;
• 332 - blocks outgoing international calls, except those addressed to the "home" country;
• 35 - Blocks all incoming calls;
• 351 - included in roaming.

Access password consists of 4 zeros - 0000. If you enter it incorrectly 4 times in a row, it will be blocked. Thus, if necessary, for example, prohibit all outgoing in other countries, you need to dial: * 331 * 0000 * "Call", limit outgoing: * 33 * 0000 * "Call". To restore the password, you need to turn off and connect the re-option.

We describe how to use the service. To do this, type one of the following commands:

• ** 03 * 330 * [Former password] * [New password] * [New password] #. It will change the password.
• * [Prohibition code] * [Access Password] (* TC) #. With it, it is set to limit on all types of calls. Below we will explain what the TC is.
• * # [Prohibition code] # - allows you to check, the service is connected or not.
• # [Prohibition code] * [Access Password] (* TC) #. Cancels one of the types of prohibition.
• # 330 * [Password Access] (* TC) #. Cancels all kinds of calls.

Do not forget at the end of the command to click on the "Call" button. TC - so abbreviated the type of telephone signal: voice call, fax, data. For each type there is a code:

• 10 - all types of signals;
• 11 - voice;
• 13 - fax;
• 25 - Data (though what data, the operator does not specify).

You can not recruit TC, then all types of signals will be prohibited.

Now consider how to disable the "Prohibition Call" service on MTS. You can do this in the Personal Account on the Operator's website or in the phone application. Just go to the "Connected Services" section, select this option and click on the "Disable" button. The request is processed, and then send SMS to the phone, that the service is deactivated.

What is the difference from the service "Black List"

The "Black List" option also allows you to protect yourself from unwanted calls. You can block international or long-distance calls. The subscriber establishes the rule according to which blocking will occur. But she has a number of significant differences from the service under consideration in the article. They are presented in the table.

In addition, the cost of the "black list" for all tariffs is the same and amounts to 1.5 rubles. per day, and the cost of "ban of a call" in different tariff plans varies.

Do you need option

If you prohibit all incoming and outgoing calls, then what's the point to use the phone? Therefore, if we talk about the feasibility of the service, it can actually come in handy as a temporary measure, for example, during travel abroad. Or if the phone is bought by a young child, and the subscriber does not want him to call him somewhere.

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Thanks to the service details, each client mobile communications MTS has the ability to obtain data on the challenges committed, as well as incoming. Sometimes there are situations where funds are supposedly disappeared from the balance. In fact, they can be written off for the commission of paid calls. To accurately determine where money was going to help the details of calls. How to learn the last calls to MTS? There are several options, how to use the service.

Options for receiving information about calls

If the client needs information, how to find out the last incoming calls to MTS, it can take advantage different ways.

1. Personal Area. When entering the Internet Assistant, you must specify the phone number and password. If the personal account is missing, it needs to be created. From the overall list of options, the section "Details of conversations" is selected. It indicates a period of no more than six months. Data is sent by email Or viewed in the Personal Account. The client independently chooses the place where information will be sent. It is also possible to choose the report format. When everything you need is chosen, you need to click "Next". The cost of the service will depend on the client's tariff plan. You need time to process data, so the report is sent not immediately.
2. A visit to the customer service center. Another way to find out the last 5 calls to MTS or full information about all completed operations is to visit the contact center. It is necessary to provide personal data for identification, after which the specialist will issue the appropriate application. As a rule, this service is paid. You can get information in your account.

Many are also interested in how to find out the cost of recent calls to MTS? To do this, it is enough to dial a combination * 152 * 1 #. By number * 152 # you can find out all expenses per day. The client provides information on the write-offs held during the day, which is very convenient and allows you to properly distribute funds by refusing unnecessary services.

Most. simple wayHow to find out the last calls to MTS for free, is the execution of the request in your personal account. It takes a minimum of time and does not require special effort.

If the user does not know how to find out the last outgoing calls to MTS, all the same call details will come to the rescue. Printing of all the actions performed for the selected period makes it possible to view all kinds of calls. It is also possible to see the number of messages sent and other information in accordance with the request.

Reading time: 3 min.

The operator's financial report is complete information about the client's balance sheet and its current expenses for the selected period. In detailing calls, the phone numbers and the location of the subscribers with whom the conversation occurred and its duration, the number and time of accessing the Internet and the amount of write-offs for additional services.

In the printout of calls also marks the number of SMS sent by you and their cost. The message texts themselves are not saved, so it is impossible to get them in the Detailed Report.

How to get the details of calls and SMS on MTS?

Before the appearance of an Internet assistant, it was possible to analyze its own expenses only when contacting communication salons. This method is available today. In order to order a printout of the report, you should show a passport and fill out the application form in which you want to specify, for what time it is necessary to display a report.

If you need to pay a report printout in the communication salon, you can get it completely free when requesting in your account.

Personal Cabinet MTS - Call Details

Quickly make a printout of calls for any period you requested using an Internet assistant.

1. For this, you must first go to the "Internet Assistant" MTS Ihelper.mts.ru and go to the menu link "Talk Details".

2. At the first stage, the system will prompt you to choose the period of detail MTS calls. You can do this as manually, and with the help of a template - "week", "month", "3 months". After the selection, click "Next".

3. The next step has the opportunity to order a report and on electronic address (In this case, enter your e-mail). If you put a tick on the word "Internet Assistant", "Printing" will appear directly on the browser screen.

4. To save or open the details of all MTS calls for a specific period on the computer, you will need to select the format. We recommend choosing "HTML", then you will have the opportunity to view the details of the incoming and outgoing MTS calls without additional programs.

5. At the last stage, it is necessary to check all the data, click the "Order" button and go through the "Ordered Documents" link. A report on all conversations on your phone and sent SMS will appear in a couple of minutes. Here you can download the previously ordered details of calls for any period.

You can get acquainted with the status of your current account and without order printing. At any entrance to the personal account you will see:

• state of the current balance;
• current costs for the nearest period;
• if the service is connected - information about the promised payment;
• balance of the Internet package, SMS and MMS;
• facial account status.

Obtaining express detail

Order Details of calls of the five last conversations or SMS subscriber MTS can be using special Team *152*1# .

In response, you will receive an SMS in which your latest actions and their payment will be listed. If for lately You did not make any calls, the message will be indicated in the text: "There was no paid action for the last two days."

Full cost control with this command will not get.

How to make the details of someone else's calls?

Situations are different and sometimes needed control of expenses of someone else's room. But to get a printout of the calls of another subscriber is much more difficult. If you have a person's passport and its notarized consent to this procedure, Details of its calls can be easily obtained in any cabin MTS.

Through the Internet in the Personal Account you can make the detail of the calls of another person only if your phone has its phone, to get a password and input.

MTS using self-service service provides whole line A variety of services. For any subscriber, the MTS calls in the Personal Accord are available for any subscriber. This opportunity can be used without prior statements from the subscriber or address the company's office.

This operation can be done with the help of the cabin employees, this will require visit the office at the place of registration of the SIM card and order a printout in your passport. This service Paid, at the time of writing a review is 75 rubles with delivery by mail and 150 rubles. With delivery courier. The service can be provided by an urgent rate.

Why can't get the detail?

The problem in the formation of a document on detailing calls may be errors in the form of filling. For example, it may be an incorrect time interval. In this case, you need to repeat the procedure again and wait when the document is formed. The process of forming a report takes some time.

Regular receipt of information about calls

Regular receipt of details about calls and SMS is proposed as an additional free service in some tariffs, for example, in the Smart series.

How to add a regular detail service:

Report on the personal account once a month will help fully control your expenses.

Receive information on the last calls through USSD

MTS subscribers are given the opportunity to find out information about paid and free acts and services received in the last 24 hours. Previously, a similar service was called "Information about five actions", now the functions changed the concept, and it is known as "costs for today."

Numerous services that can be connected are available to users. different ways. The service "Costs for today" allows you to quickly control the change in your service package. In addition, you can always order a detail for operations from the phone, which is provided in the form of a document in the Personal Account or with sending to electronic drawer. If you are interested in now how to enter and see SMS to your MTS personal account, go to the "Internet Assistant" section, then in the "cost control" and "detailization. Specify the data, and the appropriate document will be formed for you.

How to get data on today's expenses in MTS:

• dial * 152 #, In response, you will receive a decryption service, then you need to re-type uSSD codewhich is written next to the line "Costs for today";
• view messages and get acquainted with the report on events during the day, which is formed from 00.00 hours.

These simple tips will help manage expenses and test their actions or made from your phone to different periods.

Appeal to the office of MTS

To get the details of MTS calls through your personal account in the MTS salon, it makes sense to contact the SIM card register when there is a passport. The request of someone else's room in the MTS salon is completely processed.

If the Provider's Security Service detects violations, it can block all the facial accounts before finding out the circumstances. The connection will be only incoming, as a result, the owner or by attorney will have to take all the documents that provided a registered person and confirm their / relatives the right to the number.

Delay in obtaining SMS details

If the DTS does not work in the MTS to the personal account, it may be for the following reasons:

• your dignification request has not yet been processed and takes time;
• you indicated the wrong e-mail for delivery;
• information is not updated in the Personal Account due to the problems with the Internet line;
• in the process of registration, an error has failed or allowed.

• go out and log in to your personal account - the information will be fully updated;
• wait until the document is formed;
• order a detail again, tracing that your application is accepted (there will be a message on the screen);
• contact customer support.

It is possible to obtain the Details of SMS in the MTS Salon at the site of registration of the SIM card with a passport.

Archive of messages in the Personal Account

In addition, there is also an archive sMS messages Subject to the connected SMS Pro service.

You can find it in the left side in the service "My MTS". Services - Archive of messages.

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