Android does not download from the Internet. How to solve the problem with downloading applications from the Google Play Market. Files won't download over mobile network or Wi-Fi

Problems downloading apps from Google Play are common on devices with Android 4.1 or older. If Android does not download files, check the availability of free space, the integrity of the file system and the latest version of Google Play services.

The error also occurs in built-in browsers, but Google Chrome and Opera very rarely write about the failure to download music, images or games. It should be noted right away that in most cases the problem is solved by clearing the cache of system programs.

Two groups of faults can be distinguished, why information is not downloaded: hardware and software. In the first case, the data may not be loaded due to memory corruption. The situation applies to external SD cards, cheap models of which fail at the most inopportune moment. If you specify the folder of the SD card as the target in the browser, the program will give an error at the beginning of the download.

From the programmatic reasons, we note:

  • The lack of free space on the internal drive is perhaps the most common problem on most smartphones. On inexpensive devices, the memory fills up quickly, and the browser is unable to change the save location to the SD card on its own. To fix the problem, go to Google Chrome settings, then "General", then select a folder on your memory card. In Explorer, external memory is usually labeled as SD Card 1.
  • Google Play error is a common problem on older phones. On Android older than version 4.0, applications and games were not downloaded regularly, and the Play Market showed "Error code 5". To fix the problem, clear the cache of Google services and the store itself.
  • The system message "com. android. browser" stopped. Error in the built-in web client of the Android system.

In some cases, the files don't even start the download process, but usually the runtime error appears at the end of the download.

Problem solving

If files are not downloaded from the Internet to Android, determine whether you are using the system's built-in browser or third-party software. Android below version 3.0 generally does not support downloading files using the built-in web surfing client.

  • Try clearing the cache of Opera or Google Chrome. To do this, go to the smartphone settings, then open the "Applications" tab.
  • Find the program you need and click on its icon. Tap "Storage Usage". On Android 7.0 and later, there are 2 memory-consuming tabs at once - one for the operational, the second for the built-in constant.
  • Click "Clear cache" and confirm the selected action. If you still cannot download the information, click "Clear data".

Important! Wiping your data will delete all information - history, saved passwords, cookies, and image cache. If possible, sync your browser with cloud storage before deleting.

  • Try reinstalling the web surfing client if the above steps did not help. To do this, open Google Play, then "My Apps", find your web client, tap "Delete". Once the uninstall process is complete, click Install.

Sometimes the inability to download is caused by bugs in the latest version of the browser. Try using an alternative option to log in to the Internet and wait for the developers to release a patch containing fixes.

Applications

If it was not possible to download the file, and you can enter the SD card through the explorer, use a third-party download manager.

  • Go to Google Play. Type "Fast Download Manager" in the search bar. Click Install.
  • Fast Download Manager has a built-in web client, to use it, open the application and tap on the "Browser" tab.
  • Open the page from which you want to download information and click on the download button. Saving always takes place in the "Download" folder on the internal drive.

There are quite a few applications with similar functionality available in the Play Market, try installing a few and choose the ones you like.

In this program, you cannot change the download folder, Turbo Manager and DVGet have this ability. All programs are free and available in the Play Market.

hard reset

If Android still does not download files, remember whether the device was flashed by a third-party version of the OS and whether Root rights were installed. Some firmware eventually start to work incorrectly, which affects the functioning of the Android system. In that case it will help.

  1. Turn off your smartphone after backing up important information to the cloud or SD card.
  2. Turn on the gadget in the "Recovery" mode. To do this, hold down the lock button and "Volume up". When the Android logo appears on the display, release the volume up. On different models, the combination may differ, look for the one you need in the gadget topic on the w3bsit3-dns.com forum or similar.
  3. Select the "Wipe data/Factory Reset" option. All data from the Android phone will be deleted. The device will be reset to the factory state, which should fix the problem.

Conclusion

Information on Android may not be loaded due to software or hardware reasons. In most cases, clearing the browser cache or checking the performance of the memory card will help. The solution to this problem is also possible using third-party download managers available on Google Play. If the problem persists, perform a full reset or contact the service center.

Video

Android stopped downloading files

You can buy the most expensive and productive smartphone, but it is not immune from errors, problems. How to solve this problem quickly and without flashing the device? Let's try to figure this out.
How does it crash?

The problem occurs when you try to download a file from a website through your browser. The download process slows down, the speed drops, the download “freezes”. Sometimes the file does not want to be loaded entirely and does not want to open. Download error, Download failed, or the file is downloading to 110, 120%, endless download waiting. The problem is mainly observed in the Google Chrome browser.

Solutions for uploading files

Here are some tips to help you cope with this task.

  • Check your Internet connection. It may have been broken. Restart your router if necessary. Try reconnecting to the network again.
  • Try starting the file upload process again.
  • Go to the site through an alternative browser, not the one that is built into the system, start downloading the file. It is possible that another browser will download the required file in normal mode.
  • Reboot your device. It is likely that the device has some kind of failure. It often happens that after a reboot, the process of downloading files from sites again occurs fully and adequately.
  • There is another reason that many people forget about. This is a lack of memory on the device. Many users do not clear the application cache at all. For this reason, the device's memory is gradually "clogged" up to 100 percent! You should clear your cookies and cache, perhaps delete some files that you don't need now.

In order for the file to be loaded and opened, you need to download the UC browser, we guarantee that the applications will work if you downloaded via UC.

I recently encountered such a problem that I urgently needed to update the application, and there was no available WI-FI network nearby. I decided to update using the mobile network, unchecked the market, but the download still didn’t start, instead the play market wrote “Waiting for the WI-FI network” and the process stopped. In the Play Market settings, of course, there is no option related to the cause of this problem.

Video. Applications from the Play Market without WI-FI are not downloaded on Xiaomi with MIUI 7

Video. Applications are not downloaded from the Play Market without WI-FI on Xiaomi with MIUI 8

Why Xiaomi refuses to download applications and games using the mobile network

In fact, everything turned out to be very simple and understandable, and the play market was not to blame for the current problem. The operating system of my Xiaomi - MIUI has such a feature as a built-in bootloader. He is responsible for downloads, updates, their speed, size, - well, in general, for everything related to downloading data to a smartphone. At the same time, all applications automatically pick up its settings. For example, if the bootloader is set to download only via WI-FI, then no matter how you want, you won’t be able to download anything without it. This is exactly what happened, the Play Market simply could not update the application, because the download file size was larger than the maximum allowed in the bootloader settings.

To be able to download and update applications not only via WI-FI, but also via a mobile network, follow the instructions below.

Instructions for setting up the bootloader Xiaomi (MIUI)

To get started, go to "Tools" - Tools on the desktop of the smartphone. Here we select the icon "Downloads" - Downloads.


A window opens in front of us where we can view downloaded applications, games, pictures and stuff like that. We are interested in the settings, so we click on the button with three dots in the upper right corner.


Menu items pop up, one of which is called "Settings" - Settings. It is he who we need, click on it.


Now we are looking for the phrase "Download size limit" - limiting the mobile Internet. The default is usually 1MB. We are not satisfied with this, because we want to install applications with a large size. Let's go to this point.


We select from the necessary options the one that suits us and click "OK".
That's all, now you can safely download and update applications using the mobile Internet.

Note: if you do not have unlimited Internet on your smartphone or you use up your allocated traffic very quickly, then it is best to choose small sizes for downloaded files, as this can hit your wallet.

Android owners are constantly faced with the need to download information and applications to their device. The Play Market program makes it much easier to find the necessary content and download games and applications. Many simply cannot imagine the existence of a smartphone or tablet without this virtual store. But it happens that when trying to download music or a movie, the user sees an error message and a service failure on the screen.

Causes of problems in the Play Market

The Play Market service is the most convenient and reliable for using the Android system. There is everything to ensure a decent level of use of technology, but sometimes there may be problems using or entering the service.

The main reasons why it is impossible to log into the Play Market:

  • no account in the Google system;
  • the presence of malicious software (software) in your device;
  • failure in the date and time settings;
  • full cache;
  • Internet connection failures.

If apps don't download

It often happens that the service works, but does not download the required information. Here, too, there are several important points that are worth paying attention to. After installing the Play Market, a delighted user starts downloading applications, but nothing happens. And the loading bar seemed to move, but nothing happens. The problem is also completely solvable.

Return to the previous version of the Play Market

Sometimes you just need to "roll back" to the penultimate version of the Play Market.

  1. In order to remove updates, go to "Applications" ("Manage applications").
  2. We find the Play Market, click on it.
  3. In the menu that opens, select the "Uninstall updates" item.

If the previous steps were not enough, there is a universal method.

Usually, after these maneuvers, the first launch and update of the application takes longer, but everything works like clockwork again.

If you can't download files without Wi-Fi

Some users of Android devices may encounter a situation where the Play Market works perfectly via Wi-Fi, but when trying to download something via the mobile Internet, it says “Failed to download file”. The moment is unpleasant, but it is eliminated in a few minutes. It's all because of the incorrect setting of the mobile Internet.

Video: Enable or disable background data limit on Android

If there is not enough memory to download from the Play Market

Many owners of devices running on Android are familiar with the situation when a file is partially downloaded or the system displays the message “Not enough space in Android memory”. Here you have to free the memory.

You can do the following:

  • get rid of unnecessary applications and games;
  • clear messages;
  • move some applications to the memory card.

This is the simplest thing you can do to free memory. It is also possible to use various utilities for more thorough cleaning.

The most popular and easy to use are Clean Master and Link2SD. It is important not to clean the excess here, but with a detailed acquaintance, everything is clear and even a beginner can handle it.

Video: what to do if there is not enough memory on Android

What to do if the Play Market gives an error message

Often, when you try to download information, you get a message about various kinds of errors. There is no need to panic here either. Everything is solved easily if you know about the problems of occurrence. Let's analyze the most common mistakes and find ways to solve them.

  • error number 194. Try to clear the cache and uninstall updates, disconnect and reconnect Wi-Fi. If there is no positive result, download through another account;
  • error number 403. The application does not load due to the use of different accounts on the same device. Try logging in with a different account;
  • error number 413. Updates and applications are not downloaded. In the settings, click "Erase data" for the application "Google Play Services", then click "Stop". We do the same for the Google Play Market and clear the cache;
  • error number 491. Talks about the inability to download and update applications. Here we start by deleting your Google account;
  • error number 492. We do the following: "Settings" - "Applications" - "Google Play Services" - "Erase data" - "Stop". We will do the same for the Google Play Market. If no positive changes have occurred, roll back to the original settings;
  • error number 495. Negative response when downloading and updating products from the Play Market. solved in this way. In the Play Market, we mark "Erase data". We perform the same procedure with the Google Services Framework. Go to Google and delete your account. We restart the device, re-add the account and enjoy the result;
  • error number 498. The download from the Play Market is interrupted. Here the problem is the full cache. Clean your internal memory of unnecessary applications and files. Clear the cache;
  • error number 504. Does not allow you to download the application. We solve the problem in this way. Open the Play Market settings and select "Erase data". Then in the "Download Manager" we clear the data. Download the application again;
  • error number 919. An application has been downloaded but cannot be opened. Clear internal memory;
  • error number 921. Does not allow downloading applications. We clean the residual cache files in the Google Play Market. If to no avail we clean the data through the menu "Settings" - "Applications" - "Erase data";
  • error number 923. We delete the Google account, clear the memory and enter the Google account again;
  • error number 927. The Play Market is being updated. Wait for the update to finish and try again;
  • error number 941. Often pops up when trying to update the application. Eliminated by the same method as error 504;
  • error 961. To eliminate clear the cache.

These are the main ways to solve the most common problems, but there are cases in which an individual approach is needed. The problem of lack of internal memory is quite common. This is where knowledge of how to download files from the Play Store to a memory card comes in handy.

Video: how to remove all errors in the Play Store

How to save information from Play Store to SD card

When free internal memory runs out, it is convenient to use external storage devices. These are represented by all kinds of flash drives and memory cards. Flash drives for smartphones are called microSD cards. It is convenient to store some information on them.

Here's what you can do when the internal memory is full:

Video: how to transfer applications, files, data to a microSD memory card on Android

In order to ensure the stable operation of your gadget, it is enough to follow certain measures:

  • to prevent data theft, use only safe browsers and programs;
  • make sure that the date and time match your time zone - incorrect date and time settings can lead to crashes;
  • overcrowded cache is one of the main problems, clear it on time;
  • keep an eye on the filling of the internal memory.

If you follow these simple rules when working with Android, the likelihood of errors when downloading and updating applications in the Play Market is minimized.

In case of problems with the Play Store, clearing the cache or updating or rolling back the app store itself, as well as clearing the memory, very often helps. In any case, it should be understood that there are no unsolvable problems in this industry. No wonder that users choose this service to search and download content.