Mobile communications MGTS and MTS. Mts and mgts: all about mobile operators. About MTS

The Russian telecommunications operator OJSC Mobile Telesystems and OJSC Moscow City Telephone Network, which is part of OJSC, are creating a multi-service virtual operator (MVNO) in the capital region. This was announced by representatives of the companies at a press conference on Friday. The new operator will start working on Monday.

Starting September 8, customers in Moscow will be able to take advantage of a package offer that includes mobile and Internet services along with broadband Internet access, digital TV and fixed telephony. According to Andrey Ershov, CEO of MGTS, by 2017 MGTS plans to provide such services to up to 50% of Moscow's client base. “We have almost completed the first full-fledged convergent product in Russia,” says Yershov.

Representatives of both companies assured that in the foreseeable future, customers of other mobile operators will be able to switch to MGTS with keeping the number, which is now in testing mode.

The decision to create a multi-service operator was caused by a drop in voice traffic from traditional mobile service providers, Dmitry Kulakovskiy, Marketing Director at MGTS, told reporters. The new integrated operator will use the network infrastructure and frequencies of MTS, while MGTS will provide its own number base and Internet, digital TV and landline phone services, he explained.

According to Andrey Ershov, MGTS users will have access to three comprehensive service packages - Silver, Gold and Platinum, combining mobile and fixed services using GPON technology - an optical network that provides multifunctional broadband Internet access. The cost of the Silver package, which includes a home phone and internet, a digital TV package of 79 channels, and a mobile number with the prefix +7 (985) 905, will be 650 rubles. per month.

The Gold and Platinum packages mean expanding the standard options for a home phone and digital TV, increasing the speed of the Internet and receiving SMS packages and minutes for mobile communications. At the same time, the system allows you to connect up to five mobile numbers to a single MGTS user account and receive a single invoice for all services.

Kulakovsky told Gazeta.Ru that the cost of roaming services and calls to numbers of other operators for the standard Silver package will be the same as for MTS.

The multiservice operator created by MTS and MGTS will not remain the only one for long.

“We plan to launch converged products for the whole family, including both mobile communications and home Internet and television. Unlike MTS, we provide all the listed services from one legal entity, so we will not need the MVNO scheme, ”Beeline’s press service told Gazeta.Ru. The representative of the company did not specify in what terms the launch of services is planned.

“The creation of MVNO is the right direction for the development of the fixed broadband access market, which has almost reached saturation,” MegaFon's press service noted. “However, the demand for this product depends to a greater extent on how well the services are implemented, how user-friendly they are, what is the cost of the offer, and so on.”

“The offer of MGTS is very interesting for clients, since this company is a monopolist in the Moscow region for fixed communications. MGTS is trying to reduce the outflow of fixed-line subscribers by discounting a number of services in the complex. Given the extreme competition in the Internet and digital TV, MGTS and MTS will use their existing customer base to sell a range of services under a single brand,” Alexander Vengranovich, an analyst at Otkritie Capital, told Gazeta.Ru.

In his opinion, companies are unlikely to face technical problems, but demand growth will directly depend on marketing support and ensuring the declared quality of services.

Vengranovich sees a single account as an important competitive advantage for MGTS, as well as the future possibility of switching to MGTS while maintaining the number. “This offer will be especially interesting for corporate clients, since today companies are trying to optimize costs, and keeping the number can seriously help in this,” the expert summed up.

Vengranovich also believes that Beeline will soon try to create a similar product, using its strong presence in the field of broadband Internet access. “However, they do not have fixed-line services, which will not allow creating a completely similar product,” the analyst believes.

The concept of an MVNO operator is currently extremely popular in Europe, Asia, as well as in the USA and Canada. The ten largest MVNOs in 2013 accounted for 1.4% of the global mobile communications market by number of subscribers, with another 0.4% accounted for by other MVNOs not included in the top ten.

Exactly one year has passed since the launch of the MGTS “mobilization” project, we gathered to talk about the results, impressions and prospects. In general, everything is running normally, subscribers are arriving, and the management is satisfied. In some ways, the effect of the project even exceeded expectations.

For those who are not in the know. The joint project of MTS and MGTS is a four-in-one convergent operator: fixed telephony (MGTS landline telephone), wired Internet (GPON technology), digital television and mobile communications (MGTS as a full-fledged MVNO operator on the MTS network). All this is combined into common packages with a discount of 36 to 40 percent compared to buying the same sets separately, combined into one common personal account, and, importantly, this common account is paid on credit. That is, within the next month after the month of service consumption.

Over the past year, prices have not changed, which is nice in itself, you can find it on the MGTS website. There was also a "Package with ADSL" for 900 rubles / month for those who remained with an Internet connection using this technology. I see no reason to repeat myself, our detailed review of all the details and features of the project can be found in a year-old article. At first, there were enough "ugly things", problems and minor rough edges, but all this was inevitable. Estimate the “scale of the disaster” yourself when establishing close interaction between such telecom monsters, plus staff training (confused), plus the difficulty of explaining to customers how it all looks and works.

Finally, a lot of complaints and misunderstandings were due to the fact that the project was launched before the introduction of MNP (number portability), even the current MTS family numbers could not be connected, not to mention the numbers of other operators. Which, of course, half killed the attractiveness of the solution. This problem is no longer there, and they assure that everything is fine with the transitions and works as expected. Is this really so, I hope to learn from you in the comments.

Meeting participants (from left to right): Vyacheslav Nikolaev, MTS Mass Market Marketing Director; Andrey Ershov, General Director of MGTS; Dmitry Kulakovskiy, Marketing and Product Development Director, MGTS. Below is what seemed to me the most interesting in the format of short abstracts.

The most popular (chosen by more than 70%) was the Gold package with a subscription fee of 1,000 rubles. per month. And this is predictable: a weighted set, a mobile component - a Smart tariff with a package of minutes, SMS and 3 GB of traffic. Up to five SIM cards can be linked to a common personal account with a corresponding increase in the monthly bill (see tariffs on the MGTS website). The average number of SIM-cards with MGTS mobile tariff is 1.5 per household.

General idea: one of the three proposed Smarts will be part of the “product package”, the rest (up to four) can be with any Smart tariffs to choose from. Of course, with any of the three offered in MGTS. And these tariffs are still previous versions. They believe that there is no need to rush to replace, everything has its time. And to increase the number of options is only in vain to disorient people and make them suffer with a choice. However, they promise to add an analogue of the new Smart Nonstop to the lineup. I suspect that they will replace the current Smart +.

Initially, the project was slowly rocked, including for the above reasons. Now the growth of the subscriber base is going at a good pace, 70,000 subscribers now and promise 100,000 by the end of the year. Over the next 2-3 years, they hope to get close to the figure of 1 million.

MTS does not worry about the "flow" of its subscribers at all, the group of companies is one, and it's just money in another pocket. Plus, MGTS mobile subscribers are much more valuable in terms of overall profitability and their connection to tariffs with a monthly fee. And stability. Andrey Ershov said that they were counting on churn rates many times lower than usual, but they could not even hope that the churn would turn out to be almost zero, there is practically none.

As for the subscribers of other operators switching to MGTS (including through MNP), they say the figure is more than 50% and consider this a very good indicator.

It is planned to add other services to the package in the future, including video surveillance. Of the curious novelties: a call from the access intercom will go to the home phone instead of a separate handset near the door, there is already a pilot project. I hope that it will be possible to open the door from the home phone, otherwise there is not much point in the idea. They threaten to someday introduce the transfer of an image from the intercom camera to the smartphone screen when the “call” button is pressed.

In general, the leitmotif of the conversation was repeated reminders of the unique competitive advantage of the project, MGTS now has 4.5 million owners of fixed phones. Benefit? As I once wrote, dealing with one telecom operator "everything and everything" is convenient, this is a fact. Payments on a single account, credit, proceedings with problems (if they arise) “in one window”. Plus discounts. For those who use GPON from MGTS and MTS mobile communications, it definitely makes sense to estimate the total costs, add up and compare the numbers.

Residents of Moscow are increasingly connecting to the Moscow city telephone network, which provides subscribers with mobile communications, Internet and television services.

From the name it is clear that the company directly covers Moscow and the Moscow region, and this is about 45 km of the network.

Recently, more and more questions from customers arise with the connection and operation of mobile MGTS.

Therefore, this article will discuss these issues in detail.

It is worth noting that the idea of ​​integrating MTS and MGTS has been going around for a long time at various shareholders' meetings of enterprises.

But still, the idea was recently bought out by a new owner, and as a result, a new telephone network called MGTS was developed.

This transformation happened very quickly, so you rarely see headlines in the media about the reorganization of mobile communication packages.

But even without much publicity, the new company is leading in Moscow. This is due to the fact that a lot of money was invested in the work and development of MGTS communications.

Therefore, communication offers users the latest developments.

MGTS, in comparison with other operators, has many advantages and advantages, which can be learned further.

The integration of MTS into MGTS made it possible for subscribers to receive new and favorable tariffs, which are considered among the most valuable in the Moscow region.

As already mentioned, the idea of ​​​​launching MGTS communications has been on paper for a long time, but a number of nuances were not given to its implementation, namely, the collection of the necessary permits, certificates, licenses, and so on.

What are the features of MGTS?

It is worth noting after the integration of the two network companies, all tariffs were redesigned, but still they were developed for the old needs of customers, so it's not worth talking about cardinal changes.

At the same time, the first tariffs were issued by MGTS with significant discounts, even up to 40, but this did not save sales, since the cost of the tariff did not cover low Internet traffic.

But a feature and a new step in the development of the united MGTS company was the use of GPON technology.

This technology allowed to increase the speed to very high rates.

As a result, the MGTS mobile network has become one of the most popular in Moscow and the Moscow region today.

How to connect to mobile MGTS?

In order to get all the benefits of using the services of MGTS, you will need to get a SIM card.

You can do this in the following way:

1. Visit the offices of the MGTS company, which work separately for individuals and legal entities.

Before going to the office of the company, it is necessary to take your passport with you; e.

The application will need to indicate an additional technological number, IFO, passport details, home phone number.

3. After filling out the application, the user will be issued a temporary SIM card with a new temporary number.

After a certain use of the services, it will become the main one if the subscriber does not want to change it.

5. Already after 8 days, the temporary card will be activated and all calls and SMS messages will begin to arrive on it.

6. After that, the person officially becomes a MGTS subscriber.

Attention! The service of transferring a number from a temporary SIM card to the main one within 8 days is paid. The subscriber will need to pay 100 rubles, which will be included in a single bill (comes for utilities for using a cell phone).

What tariffs does MGTS provide for the phone?

MGTS provides subscribers with two tariffs for connecting mobile Internet and calls:

This package is provided to subscribers for a subscription fee of 300 rubles per month. Also, the user will be provided with 2 GB of Internet and at the same time traffic without a speed limit.

As for calls, this tariff provides 350 minutes to all networks of the Russian Federation and such a number of SMS.

On the territory of Moscow and the Moscow region, subscribers are provided with unlimited calls, and unlimited calls will be to the MTS operator.

In order to switch to this tariff, you need to enter the following command to switch: *111*530# and call.

This tariff allows users to use up to 0 GB of Internet for only 500 rubles per month.

Subscribers are provided with 500 minutes to all networks in the Russian Federation as part of the package price.

Also in Moscow and the Moscow region, all calls will be unlimited. Also, no limit is set for the MTS operator.

Subscribers can send up to 500 SMS, at a rate (0.50 rubles) throughout the Russian Federation.

In order to switch to this tariff plan, you need to dial the following command: *111*5300#. Then you need to dial the call.

What else do you need to know?

In order to manage your tariffs, as well as find out connected services. The subscriber can always go to his personal account, which can be found on the main page of the MGTS company.

Also on the main page you can view all subscribers who have signed a contract with MGTS.

In the personal account, customers can take the details of their number without any violations.

Attention! Separately, it is worth considering the fact that some tariffs from MGTS for mobile communications can be altered quite regularly, so you need to periodically review the information on the official MGTS page.

Also, an SMS notification should come about changing the tariff parameters.

In order to find out in detail information about a particular tariff, subscribers can always call the technical support line.

Where operators free of charge and around the clock help customers solve their problems.

You can call the operator at the number: 8 495 636-0-636. You can also ask a question directly during the purchase of a SIM card or on the main page of the company.

Subscriber reviews

Reviews about the mobile operator MGTS can be found very different. But basically, most subscribers leave positive comments.

Basically, users note criteria such as affordable tariffs, fast connection, stable signal operation, and so on.

It is worth noting, that the subscriber leave negative feedback. Basically they are related to the quality of service.

So, there are some complaints about the waiting time of the operator, his work and other nuances of service.

The main positive feedback is directed at the pricing policy of the company to provide an integrated Internet connection to a mobile phone, computer and TV, and at the same time through just one cell phone.

At the same time, a comprehensive package is provided to customers with a good signal, which is important for receiving positive feedback from customers.

But in recent years, there has been a trend towards a decrease in the popularity of the mobile operator MGTS.

This is again due to the service, which plays a very important role for the subscriber.

So, many subscribers claim that when contacting the company's centers they are openly rude and do not want to help in resolving emerging issues.

This ultimately repels many citizens from connecting to this mobile operator.

It is worth noting, that the administration of the company is clearly not interested in raising the level of customer service and this plays a very negative role.

Thus, as can be seen from this article, working with MGTS is quite easy and simple.

At the same time, the convenience of work lies in the fact that the client can immediately connect not only a mobile operator with the Internet, but also additionally Internet on a PC, and television.

At the same time, payment does not occur separately, but immediately for all services from the MGTS company received at home.

But before connecting to a mobile operator, you need to carefully study all the reviews and terms of the company's tariffs, since they are not suitable for all users.

There is no worse operator than MGTS! If you got to them, then you got into mobile slavery! The second month is not allowed to go to another operator. At first, they could not correct their own errors in the client's data, and when they finally dealt with this problem, they refuse to transfer the number due to a debt that does not exist! The lack of debt was repeatedly confirmed by MGTS employees, explaining the refusal to transfer the number as a technical error, but the next application is again denied. And this has been going on for two months now! The pre-trial claim has already been sent by me, I was informed that it is in progress, but they still refuse to transfer the number. Apparently, they will release me only by a court order!

MGTS 22.03.2020 10:09

Dear lmironovich!
Good day! Email your number [email protected] with a link to the review. We will get involved in resolving the issue.

22.03.2020 0:11

Company response

Company response

Transferred numbers from MTS to MGTS. These are child structures. When translating, they said that I can use Sims immediately. He explained that I didn’t need it until the moment of transfer and asked me to confirm that it was not charged before the start of use. However, the valiant MGTS managers need to make a plan and they don't care if it's at your expense. They activated the cards for me. Billing began 14 days before the actual start of use. I've been fighting for a week now. Yesterday they called and said that the complaint was recognized as justified and there will be a recount, and today everything was returned back and the billing again exceeds the actual use by 14 days. Beware, like the parent company MTS - these are scammers!

Sergo72 14.03.2020 11:15

Issue resolved. Thank you for this. However, the residue remained.

MGTS 14.03.2020 10:51

Good day! Send to mail [email protected] your MGTS subscriber number, we will check it.

14.03.2020 0:34

Company response

Company response

They called me and more than once offered to connect Mobile MGTS on a special basis. tariff for subscribers.

I decided to finally switch with the whole family (3 SIM cards) by March 8 (pleasant surprise!) And when I went to personal. the cabinet saw +99 rubles in the bill, and so I pay until the 20th - i.e. the second month I have new conditions.

Calling MGTS, I found out that they added the cost of renting a TV set-top box (which I turned on 5-10 times in 3 years!) And which was included in the tariff! The operator said that there was information on the site! On which site (!?), Is this a special tariff - I answered. I went to check, "oh, by mistake" I sent it for recalculation and after learning that I don't watch TV, I offered to pick it up by calling the courier and asked for what day. I decided to take a break (the surprise had already ceased to be pleasant, rather unpleasant!) and decided to drive up to transfer 3 phones to MGTS on March 10.

I called back on March 10 in the morning about the arrival of the courier and the collection of the TV set-top box, and then I found out that the equipment must be disconnected from the optical Router (GPON) and bring the entire set to 4 offices in Moscow, which are located in the middle of nowhere (the nearest one is at 40 km from the house!from metro Bratislavskaya - 3 hours to spend!). Those. I have already become a MGTS courier?! I asked, if I give up the Internet, I will also turn off the optical wi-fi router and bring it there, which was installed by the MGTS specialist? Yes, they answered me.

The desire to switch to special MGTS tariffs for all families has disappeared for me, having read on this site how people try to leave the mobile MGTS three times with their number and do not work! MGTS knows how to surprise and to the fullest ... just "balls on the forehead" got out and almost threw up ...

Portal administrator 17.03.2020 18:33

Thanks for the feedback. Did you send the requested information?

MGTS 11.03.2020 11:31

Hello! Send to mail [email protected] link to the review and the number by which the services were connected, we will check.

10.03.2020 14:28

Company response

Company response

I have been using the Internet from MGTS for several years now. In general, the provider suits me, but I noticed certain shortcomings.
1) the declared speed is observed, but only by wire. On the old Wi-Fi router, only 2.4 GHz, and with connection stability it is not very good, I can’t even call normally through mobile applications (as a rule, the person I call becomes hard to hear, the sound is interrupted). You even have to connect a mobile phone by wire to a computer, then the connection is good. I made repairs, installed Ethernet sockets, so Wi-Fi is not very important for me, I don’t even need to replace the router. I am writing just so that other users understand that the quality of communication over Wi-Fi is usually much worse, and it makes no sense to complain about low speed and breaks.

2) connection stability is good, although users often complained about failures in social networks, I have not encountered them at all lately. But the annoying thing is that I lost my IPv6 address since the new year, and for most users it works. I think that I will have to connect to the home Internet from the outside (there is IPv6 outside), and taking a static IP is expensive because of this. And on some sites, verification messages pop up due to a large number of requests from one IP, which is not the case on IPv6.

3) there are favorable tariffs with mobile communications (649 rubles for 200 Mbps Internet + 2 GB of mobile traffic + 350 minutes). There is a similar tariff with unlimited internet. But annoying is the strange subscription fee of 214 rubles for a home phone, which is rarely used. On mobile, the subscription fee includes a package of minutes, but for some reason it doesn’t here. Mobile communications developed at a fairly rapid pace, and the principle of setting a tariff for a landline phone froze for decades, and a landline phone became much more expensive than a mobile phone. I'm thinking about turning it off, only this mother has to go, the number is issued to her. Or leave it as a backup communication channel - mobile communications at home are not very good, and tariffs are cheaper now, and then they may rise in price. Although, on the other hand, MGTS works through MTS, and MTS mobile communications are better than other operators in that there are "goodies" that other operators do not have, for example, an application for calls with free calls within the network - within the operator's network, and not only inside the application, or the same IPv6. And I use it a lot in the country, and there the quality of communication became better last year. But in Online / Rostelecom, a home phone is without a monthly fee.

It would be better to include a home phone in the package at a discount, or include a package of minutes in the tariff with a minimum monthly fee, or remove this fee altogether. There must be some advantages for a home phone compared to a mobile phone, especially since radio link resources are more limited than optics.

N*******@vyalceva.net 16.03.2020 19:48

MGTS 08.03.2020 9:55

Dear n*******@vyalceva.net!
Good day! Thanks for the feedback!
On all tariff plans, the speed is declared with a wired connection.
The IPv6 protocol is provided in test mode, so it does not work for all subscribers.
A fee of 214 rubles/month is charged for the use of the line and its maintenance.