Mts team in debt. How to borrow funds from MTS using the services "Promised payment", "Credit", "On full confidence. How the service works

Negative balance can be a nuisance problem. It's good if there is a payment terminal within reach, and you can quickly replenish your account. Unfortunately, this is not always available, but the problem can be solved in another way - by borrowing some money from the operator or from friends.

The MTS Promised Payment service is the very first thing you remember when your phone suddenly runs out of money. This is the simplest and quick way borrow money on MTS.

"Promised payment" can be used if the balance on your account does not exceed minus 30 rubles.

By activating the Promised Payment, you will receive up to 800 rubles on your account for a period of 3 days.

How is the Promised Payment amount calculated? It's simple: the more you spend on communication services per month, the more the operator is ready to lend you.

With the cost of communication services up to 300 rubles. the amount of the promised payment will be 200 rubles per month. If your monthly expenses are between 301 and 500 rubles per month, you can count on the amount of 400 rubles. If you spend more than 501 rubles every month, you can borrow 800 rubles from MTS.

The Promised Payment service is paid. Depending on the size of the amount credited to your account, the operator charges a commission from 7 to 50 rubles.

You can borrow on MTS using the "Promised Payment" in one of the following ways:

• Send USSD request ✶111✶123 #.
• Call the short number 1113 and follow the instructions of the autoinformer.
• In the "MTS Personal Account" (login.mts.ru). Enter the "Payment" section and select the "Promised payment" subsection.

Service "On full trust"

By connecting the service "In full trust" from MTS only once, you no longer have to worry about the fact that when you reach zero balance, you can completely unexpectedly be left without connection. The thing is that this service provides an additional limit of 300 rubles. So you can safely continue using the operator's services until your balance reaches minus 300 rubles.

The service "On Full Trust" is provided absolutely free of charge - no subscription fee, no connection fee, which is an undoubted advantage in comparison with the "Promised payment". And if you use the service "On Full Trust" for 6 months, the operator can increase your limit by 50% of your monthly communication costs.

You can activate the On Full Trust service using the USSD command ✶111✶32 # or in the MTS Personal Account (in the “On Full Trust” section, the “Limit Management” subsection).

If you are afraid that over time the limit available to you may become prohibitively large and you will not be able to repay it, then I hasten to please you: the "On Full Trust" service allows you to fix your limit or resume the recalculation of the limit, depending on your expenses. To do this, you just need to send from your mobile USSD request✶111✶2136 #.

Upon activation of the “On Full Trust” service, the settlement method is changed to credit. This means that now you will need to pay for services mobile communications once a month, according to the invoice, otherwise your number will be blocked!

Alas, the opportunity to borrow on MTS in this way is not provided to every subscriber. The thing is that MTS has established some conditions for granting the option:

• timely and full payment for mobile services;
• the term of using mobile services is at least 3 months;
• monthly communication costs of at least 300 rubles;
• no debts on other personal accounts with MTS.

In addition, the service "On Full Trust" is not provided to subscribers of the "Klassny" and "Your Country" tariff plans, as well as the "Guest", "MTS Connect", "MTS iPad", "Smile +", "My Friend" tariff lines, "Base".

How to borrow money from friends on MTS?

Until recently, MTS had a “Direct Transfer” service, when one could replenish the balance of another MTS subscriber simply by transferring money from his account to his phone account using the usual USSD command. Unfortunately, today this service is not available, and you will no longer be able to borrow on MTS from friends in this way.

Alternatively, the operator offers to send a request to replenish the account to one of your friends or relatives, and then just hope for his responsibility and patiently wait until he can replenish your balance (either from his credit card via Internet or SMS banking, or through the terminal payment, or in some other way).

It's good that this service is free, does not require connection and is available both in the home region and in roaming, and you can send a request to replenish your account to any mobile operator (not only MTS, but also Megafon or Beeline).

To send a message to a friend with a request to replenish the balance of your phone, you need to dial the USSD command ✶116✶number # from your mobile.

“Number” is the phone number of the subscriber to whom you are sending the request. It can be typed in any format: 9101234567, +79101234567, 89101234567 or 79101234567.

In the request, you can also indicate the amount by which you want to top up your balance. To do this, type the USSD command of the form ✶116✶number✶sum #.

The subscriber, whose number you indicated in the request, will receive an SMS message with the text: "Please, top up my account."

Another way to ask a friend for a loan is to send a request to top up your balance through the mobile portal ✶111 # and select the "Top up my account" menu item. Or you can use the direct command ✶111✶7 #.
But what if you need to make an urgent call and you can't afford to wait for your friend to top up your phone? It remains to use the "Help out" service and call at the expense of another subscriber.

How to call at the expense of another subscriber? Help out service

I think you will be pleased to know that there is a way to make a call or send an SMS in case of emergency, even with a zero or negative balance.

The "Help Out" service will help you with this. Using it, you will be able to call the numbers of MTS subscribers (as well as send SMS in your home region) at their expense, and it will not cost you a dime.

There are two ways to call another MTS subscriber at his expense:

Dial 0880 and after answering the autoinformer, enter the number of the called party in 10-digit format (no 8 or +7).

Dial 0880 number (the subscriber's number should be dialed in 10-digit format).

After that, the called subscriber will receive incoming call... If he answers the call, the autoinformer will offer him to accept the call at his own expense. If the called subscriber is busy or unavailable, he will receive an SMS message with a request to call back.

To send an SMS to an MTS subscriber at his expense, you need to enter the subscriber's number with the prefix 5880. After receiving the recipient's consent, the SMS will be delivered at his expense.

The "Help Out" service is available even in international roaming... This can be incredibly useful if, while in a foreign country, you suddenly find yourself in an unpleasant situation, or you have no money in your pocket, or you just don’t know how to top up your phone balance.

In order to call another MTS Russia subscriber at his expense while in international roaming, dial the USSD command: ✶880✶number #. Dial the subscriber's number without 8 or +7.

If you run out of pennies on a rakhunka, you can get lost on the call with the service "Pennies for replacement"

Connect

Vicorize

Twist

Substitute

If you end up with a penny on a rakhunka, you can get lost in the sound with the service “Penny for a replacement.” If you have messed up the service, you can send a package of mobile phone calls for a bag of 20 UAH with a singing term for your replacement.

To connect, send an SMS to number 5010 (no tariff). At the time of replacement of the service for your main service, less than UAH 0.02, the package of services in the range of 20 UAH will be connected to the main service, and the package of services will be connected to the additional service.

A package of services for a pre-owned rakhunku is possible by the way for:

• dzvinkiv and SMS to subscribers in the boundaries of Ukraine
• Corista by the services of the transmission of danikh

Also for Vodafone tariff plan subscribers:

• corystuvannya by the services of the international call
• koristuvannya services to roaming
• periodic payments

A package of services from a pre-paid rakhunku is not victorious to pay for content-services. The package of services from the main rakhunka vikoristovutsya all over the place of services, which is nadayut operator. Detailed information about the registration of the package of services at your tariff can be processed from the representative of the Subscriber Service Center for a number-free number 111

Writing a Chergovian dish from your rakhunka will cost 20 UAH, as well as a fee for servicing.

If the sum of a change is less than the sum, which is necessary to pay for the correction by a servant, then 50% of the sum of the top will be written off. Pershochergovo s rakhunka virakhovyuyut both "linguistic payments", transferred by the minds of your tariff plan.

When a servant is substituted, “Penny for a substitute”, you can pay for a servant for a servant.
Warehouse service parity is 3 UAH (with allowances for MPE and PF in the range of 7.5% as for services without MPE allowance).

Popular food

Yak will be written off from rahunka?

• Butt 1.
  Klіnt 19 grass by substituting the service "Penny for replacement". Pislya offensive replenishment 20 grass for a bag of 25 UAH for a customer's rakhunku, 23 UAH will be written off.
• Butt 2.
  Klіnt 19 grass by substituting the service "Penny for replacement". In case of an offensive replenishment of 20 grass for a bag of 10 UAH, 5 UAH will be deducted from a rakhunka for a service. Mill for 20 weeks for koristuvannya by the customer can pay 18 UAH (23 UAH-5 UAH). 30 days of clientele popovnyu rakhunok for 8 hryvnias, for 4 hryvnias will be written off for the service of the service. Mill for 30 weeks for koristuvannya with the help of the customer can pay 14 UAH (18 UAH - 4 UAH).
• Butt 3.
  At the time of the update, the customer can pay 15 UAH for the service of the service "Groshi for replacement". The customer popovnyuh rakhunok for 20 UAH, for which 15 UAH will be written off for the service of the service, and the customer can reimplement the service.

When a client has a negative phone balance and there is no opportunity to deposit money, he is left without connection. The user cannot send text messages or make calls. But there are times when you need to call urgently, and the balance is negative. For this, the company has developed special services. It is worth telling in more detail how to borrow on MTS and what is the commission for options.

Who can lend to

Only those users who have been subscribers of the operator for more than two months can borrow money on MTS. In this case, the loan amount will be only 50 rubles. The subscriber can order the service only if the balance is equal to zero, but has not gone into negative territory. After two months, the company reviews each user payment made and provides the client with different credit terms. The debt is issued on the following conditions:

• if the subscriber spends up to three hundred rubles on communication every month, then a loan from 100 to 200 rubles will be available to him;
• when the cost of communication services is more than three hundred rubles, the client receives an amount of 300-400 rubles in debt;
• the user spends more than five hundred rubles a month on calls and SMS, the operator will give him a loan of up to 800 rubles.

To borrow from the company, the number used must have no more than thirty rubles on the balance sheet. If the amount exceeds the established limit, the loan will not be approved.

• Interesting information
• Ask for " Trust payment»May not be all subscribers, as the service is incompatible with some tariff plans. For example, clients who use TP "Gostevoy" or "MTS Connect" cannot borrow on MTS.

Rules for connecting the "Trust Loan"

Almost every user of the MTS SIM card can activate this option on their tariff plan. The easiest way to connect to the service is using a code combination. On your cell phone, dial * 111 * 123 # ... This service makes it possible to receive up to eight hundred rubles, depending on the spending within a month. But if a client spends less than 300 rubles per month on communication, then a loan of no more than 200 rubles is available to him. The maximum amount is provided only to those clients who replenish their balance every month in the amount of 500 rubles or more. When the funds are credited to the account, they will be available for three days, then you need to replenish the balance to cover the debt.

In addition to the fact that the subscriber can activate the offer by means of a code command, the company provides additional ways activation:

• make a call short number 1113 ;
• use a personal profile on the website or in the mobile application.

In this option, not only limits on balance replenishment are set, but also a commission is provided. The commission fee will depend on how much the client received on credit from the operator. If the subscriber has received no more than one hundred rubles on the balance, then after the funds are debited, a commission of 7 rubles will be charged. When the amount of debt exceeds 500 rubles, 50 rubles are additionally deducted from the balance sheet.

• note
• This option is not available to those customers who have subscribed to the Basic 092013, Your Country and MTS iPad tariffs. Also, service activation will be denied if the user activated the SIM card less than two months ago.

Activation of the option "On full trust"

You can borrow money on the MTS SIM card in another way, in this case the company lends funds by spending money from the balance even if there is a minus. The service allows the client to go to a minus of 300 rubles or more. But this function will be available to the client only if he does not have debts on other accounts and SIM cards from the MTS operator. In addition, funds in the amount of at least three hundred rubles must be regularly credited to the balance of the SIM card used within three months.

To activate the offer, dial * 111 * 32 # on your cellular or make a connection through a profile in the LC.

• note
• Every month, the client must replenish the balance in order to fully cover the established amount of debt. If the payment is not made on time, communication services will be suspended, but there is no penalty for non-payment.

Call me back option

If the company does not issue a loan to the client for MTS on the phone for certain reasons, you can use other ways to contact the desired subscriber. The service is provided for a limited number of times; no more than five requests can be sent during the day. The option is activated in the following ways:

• USSD request. On the mobile, the code * 110 * is dialed, then the contact phone number of the subscriber is registered and the hash is pressed. The request is forwarded by the call key. It remains to wait until the specified phone receives a message with a request to make a call.
• Interactive menu. The company has developed a special service to activate the desired options without operator assistance. technical support... On your cell phone you should enter the number * 111 # ... Next, the button 6 is indicated, it means "More". Point 4 is selected under the title "Call me back". The client should write down the number of the interlocutor to whom the request will be forwarded. Next, the application is sent for processing.
• Mobile application. If the client has the My MTS application on his mobile, he can use it to send a request. To do this, go to the section with services and select "All". There you will see the section "Opportunities at Zero". After the transition, the option "Call me back" is selected. The subscriber prescribes the contact details of the person to whom the request is sent. The shipment is confirmed, and on new page information about the delivery of the notification will be displayed.

• note
• This service is provided free of charge and without commission. If it is impossible to replenish the balance, but you cannot take a trust loan, you can apply the request "Call me back".

Call and text SMS at the expense of a friend

If the client cannot put money on his cell phone, he has access to the service of making a call to the account of another user. To do this, on your mobile you should dial the contact phone number 0880 ... The client should listen to the voice informant, and then indicate the interlocutor's number in 10-digit format. If the other client agrees to pay for the call, the conversation will take place. When the user rejects the call, the connection is terminated. When you need to write a message at someone else's expense, you should dial desired number, and then assign additional digits 5880 to it.

Credit conversation: rules

Before borrowing money on MTS using a trust loan, you should learn more about the service "On complete trust". The service provides the client with the opportunity to go to a minus of up to three hundred rubles. The option does not work hard:

• you need to activate the service on your phone, this is provided by the company free of charge, there is no monthly fee either;
• then you can spend as much on communication as necessary, the limit is set at -300 rubles;
• by the end of the month, the system will calculate the costs and send a message with an invoice for payment;
• it is required to deposit funds to the balance before the 24th.

The company provided customers with several options for how to stay in touch, even if there are no funds on the balance sheet. A commission is charged for using the promised payment. If you connect to the option "On full trust", then the commission fee will not be charged.

Expand all

How the available promised payment amount is calculated

The more actively you communicate, the higher the amount of the promised payment:

See monthly expenses:

• in the My MTS application. To do this, go to the section "Invoice and Payment" → "Expense Control"

If you spend more than 500 rubles on communication. per month, you can set an additional promised payment if there is a valid one. The total amount of established payments should not exceed 1000 rubles.

What is the price

The payment for the Promised Payment service depends on the amount of the promised payment:

Each promised payment is paid separately. The write-off is made after the expiration of the payment in excess of the amount of the previously promised payment entered.

All prices are inclusive of VAT.

* The indicated cost is valid from 01/30/2020 on tariff plans: Smart, Smart 022015, Smart 032017, Smart 052013, Smart 092018, Smart 102014, Smart 102016, Smart mini 022015, Smart mini 022016, Smart mini 032018, Smart mini 042017, Smart mini 072017, Smart mini 102014, Smart mini 102016, Smart mini 112013, Smart mini 112015, Smart Nonstop 082015, Smart Nonstop 122015, Smart Top, Smart Top 092014, Smart Top 092016, Smart Unlimited 032017, Smart Unlimited 052016, Smart Zabugorishte, Smart + 022015, Smart + 092016, Smart + 102014, X, My Smart, My Unlimited, Our Smart, Tariff, RED, RED Energy, RED Energy 2011, RED Energy 2013, My friend, My friend 042016, Super MTS 0513, My friend 062018, Secondary, Super MTS, Super MTS 042014, Super MTS 0513, Super MTS 082013, Super MTS 092014, Super MTS 122014, Super MTS 2013, Super MTS., Super MTS. Area 072014, Super MTS. Area 072015, MAXI, Many calls, Many calls to all networks., Jeans 0.07 per minute 2009, Cool 2009, Regional, Excellent, First, Free 082013, Super Jeans per minute 2009, Super Zero 2011

How to take the promised payment

The service is available for connection with a balance of up to minus 300 rubles.

1 way. Dial the free command * 111 * 123 #.

Method 2. Activate the service in the My MTS application. To do this, go to the section "Services" → "Available" → "Opportunities at zero".

Method 3. Activate the service in your Personal Account.

Method 4. Call on toll free number 1113 .

To automatically top up your account without commission using bank card, use the "Autopayment" service.

Connection conditions

The service is available to subscribers of all tariff plans, except for the tariff lines "Guest", "MTS iPad", "Basic", "Your country" and "Resort"

To activate the Promised Payment service, make sure that:

• You are an MTS subscriber for more than 60 days.
• You have no debts on other personal accounts with MTS.
• You have not activated the services "On full trust" or "Credit".
• You do not have a valid promised payment. The exceptions are cases when additional payment available.
• You are not serviced by credit settlement method.

When using the Promised Payment service, the conditions of the current tariff apply, the method of payment does not change.

The balance is displayed taking into account the amount of the established promised payment.

How to pay off a promised payment

To pay off the promised payment, top up your account with an amount equal to the amount of the promised payment and the cost of its connection.

When replenishing the account by any of the methods, the previously promised payment and the service fee are automatically repaid:

• Partial... If received on the account cash do not fully cover the amount of the promised payment and the cost of its connection.
• Complete... If the funds received on the account cover the amount of the promised payment and the cost of connecting it.

It is important that your number is not blocked, within three days, top up your account with an amount that is greater than the amount of the actual debt on the account, excluding the previously established payment.

Example Imagine that your balance minus 200 rubles and you connected the promised payment of 500 rubles - 300 rubles appeared on the account. You spent 150 rubles, the account balance is now 150 rubles. After three days, 550 rubles will be debited from you (the amount of the promised payment and 52 rubles the cost of using it), and the account balance will be equal to minus 400 rubles (i.e. 150 - 550 rubles).

Show questions and answers

Questions and answers

Can I connect the promised payment through the operator? Why is the service no longer available in the contact center?

The terms of service in the Contact Center have changed: it is impossible to connect the "Promised Payment" through an employee of the Contact Center. You can activate the service yourself with a balance of at least -300 rubles and other conditions are met.

This is done to save time and for your convenience - so that you can easily manage your finances on your own, without waiting for an operator on the line.

• There may be several reasons:

• Why isn't the Promised Payment available to me?

  There may be several reasons:

  • Your balance is more than minus 300 rubles.
  • You have activated the services "On full trust" and "Credit".
  • You already have a Promised Payment connected, unless an additional promised payment is available.
  • You have debts on other personal accounts.
  • You have been serviced by MTS for less than 2 months.
  • You have connected tariff plan on which this service is not provided.

Can every subscriber get a debt?

Has it been less than 2 months since the purchase of the SIM card? The service will be available; however, you can only borrow 50 rubles. And only if the balance is not below zero.

On the 61st day after registration of the number, the operator begins to trust the client more. This means that these credit conditions become relevant for you:

• spend from 300 rubles on communication, you can borrow 100 rubles or 200 rubles;
• spend from 301 rubles per month, you get the opportunity to take 300-400 rubles;
• if spending exceeds the amount of 501 rubles, a debt of up to 800 rubles becomes available.

To borrow from MTS, the minus on the account should not exceed 30 rubles. Otherwise, you will have to use the options described below.

Attention! "Promised payment" is incompatible with some tariffs (for example, "Guest", or "MTS Connect") and services (for example, "On full trust"). However, many tariffs, including Smart-unlimited, are compatible with it.

How to take the promised payment on MTS

Enter the USSD command * 111 * 123 #. You will be offered several available amounts for replenishment (if your SIM card is more than 60 days old).

Important! If you take a loan for a phone from 20 rubles, then the operator takes a commission. Its size is from 7 to 50 rubles.

If the combination does not work, you can borrow money from MTS by calling 1113 or visiting Personal Area here on this link - online.mts.ru. Online, you can both borrow on MTS, and connect yourself to other options with a zero balance.

How to talk on credit up to minus 300 rubles

The “promised payment” is bad for two reasons:

1. It is easy to miss the moment when there is less than 30 rubles in the account. and, accordingly, put yourself more through the "Promised payment";
2. For novice subscribers, it is usually useless, since they can borrow money on MTS only with a positive balance.

Therefore, there is an alternative called "On Full Trust". This is a service that allows you to pay for communication once a month and go up to 300 rubles in minus.

It works like this:

• You connect for free "On Full Trust" - the service does not require any connection fees or a fixed monthly fee;
• spend as much as you need. Even on loan. Negative balance limit - 300 rubles;
• at the end of the month, the system calculates how much you owe. You will receive an SMS indicating the amount;
• You pay the bill by the 24th.

Attention! If the balance falls below the allowable limit or the MTS loan is not repaid on time, the SIM card may be blocked.

The advantage of the service is that 300 rubles is only the initial stage. If you regularly replenish the balance, the maximum amount of debt will increase to 900 rubles, since after the start period (30-31 days) it begins to be calculated from the total amount of payments for 3 months.

To connect "On Full Trust" dial * 111 * 32 # or send SMS with the text 2118 to number 111. In addition, you can call 111 and after the message from the autoinformer dial 2118.

Call and SMS at someone else's expense

In addition to the option to borrow money on MTS, you can use others. Dial 0880, listen to the informant and enter 10 digits of the number of the subscriber you want to call.

If he accepts the call and confirms that the conversation will be paid from his account, you will get through. If a person misses or rejects a call, an SMS will be sent to his phone with a request to call back.

To send an SMS at someone else's expense, dial the number, add the digits 5880 to it and click on the call.

Interesting! You can also send an SMS message with a request to top up your account by dialing the code * 116 * subscriber number # or * 116 * subscriber number * amount #.

How to make free calls with a positive and negative smartphone bill

If you have an IOS phone, Windows Phone or Android, install the Viber program. This is a software that allows you to call or write a message for free to any person who has it installed (and it doesn't matter if MTS is on the phone of another subscriber or not). Install and get the opportunity to talk for free.

Viber works over 3G, 4G or WI-FI, so all you need to make a call is free Internet... The program automatically syncs with your contacts from your phone or SIM card.

Additional benefit of the application: you can transfer images and videos, as well as other files, just like in popular messenger Skype, which often behaves strangely on mobile phones.