How to call a reference to a cell phone. Reference service Beeline. Cities in the Moscow region in which Beeline works

The Unified Support Service for Beeline subscribers in Moscow and the Moscow region works for subscribers around the clock and without breaks.

Unified free service support service "Beeline" Moscow:

Call the united number of the 24-hour support center "Beeline" 8800 700 0611 from mobile or urban absolutely free.

How to call Beeline in Moscow?

With calls to " Hotline Beeline Moscow»From a mobile phone connected to the operator's network in Moscow and the Moscow region, please use the free and 24-hour help desk. For connecting to the operator of reference technical support Beeline.

For calls from a mobile other operator (Megaphone, MTS and Tele2), use the free telephone 8800 700 0611.

An erroneous write-off occurred or do you want to change your fare and services? Be prepared to provide the operator passport data - they are necessary to provide personal services and secure identification of customers. You can also contact the nearest Beeline Express Service office in Moscow and all cities in the Moscow region.

Support service number for calls from abroad and international roaming:

When finding in roaming from Beeline or in the regions of Russia - all challenges to the number +7 495 9748888 will be free for you from mobile Beeline connected to the network. At the same time, if you want to call the contact center +7 495 9748888 From any other phones - calls are paid in accordance with the tariffs of your telecom operator. When calling, you must dial the number in international format, starting from the Russian code +7.

Online support for Beeline Customers in Moscow

Our support service works for subscribers not only by phone, but also online. Register in the official communities of the operator and boldly ask any questions you are interested in, complain of service or fraud - all appeals will be promptly considered by Beeline employees. Do you like email? Write to our address This email address is protected from spam bots. You must have JavaScript enabled to view. - We will try to answer and quickly solve your problem.

The Beeline Client Service is available for your questions and offers in the most popular social networks. Join the Beeline Group In contact with , on the Odnoklassniki and B. Facebook. .

Subscribe to official microblog In the social network Twitter. PR specialists regularly publish the most interesting information and the latest news of the company in Russia.

Cities in the Moscow region in which Beeline works

Beeline customer support service at 88007000611 works in the following cities and settlements MO:

Bronnitsy, Dzerzhinsky, Dolgoprudny, Dubna, Zhukovsky, Zvenigorod, Ivanteevka, Korolev, Kotelniki, Krasnoarmeysk, Lobnya, Losino-Petrovsky, Lytkarino, Protvino, Pushchino, Reutov, Roshal, Serpukhov, Khimki, Elektogorsk, Balashikha, Domodedovo, Yegoryevsk, Zaraysk, Istra, Kashira, Klin, Kolomna, Krasnogorsk, Likino-Dulevo, Lukhovitsy, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Overe, Orekhovo-Zuyevo, Pavlovsky Posad, Podolsk, Ruza, Silver Ponds, Stupino, Fryazino, Chernogolovka, Chekhov, Shatura, Shakhovskaya, Elektrostal, Volokolamsk, Voskresensk, Dmitrovsk, Odintsovo, Pushkin, Ramensk, Sergievo Posad, Serpukhov, Solnechnogorsk, Taldom, Shchelkov, Vlasiha, Sunrise, Star Town, Krasnoznamensk, Youth.

In contact data beeline operator In the metropolitan region (Moscow and Moscow region) changes are possible. We recommend clarifying up-to-date information on the 24-hour hotline telephone (Cellular Operator's Help Service) 8800 700 0611 or on the official website www.beeline.ru/msk. The above references are relevant as of June 2018.

In order to maintain high quality customer service, all conversations with the specialists of the Beeline Reference Center are recorded for further consideration. You can count on operational answers to any questions, including, for example, "" or "What is the beeline operator number", through. All tariffs and prices for Beeline services in Moscow are given in the current section solely for familiarization.

It is difficult to overestimate the timely assistance of the Consultation of the Beeline Help Service. Often, only a live operator will best tell about new tariffs and services, it will help to figure out why the money is written off from the account, tell me how to extend the traffic, disable the wrong service or change the tariff.

Unfortunately, to get a timely consultation of a specialist is not always a simple task. This page describes the best ways to quickly get through to the Bilayne's reference subscriber service and other opportunities to contact technical support of the company.

Phones reference beeline

Several different complimentary rooms have access to Beeline users, both from mobile and stationary telephone. If the subscriber is located in Russia, then call the reference can one of two numbers:

0611 - Unified Free Short Direct Number of the automatic Beeline directory. The call on it is possible only from the phone with the Simka company.

8-800-700-0611 - a single multi-channel hotline of Beeline, for mobile users and the Internet. The call to this room is free and possible from any phone in Russia, even being in national roaming.

Call 009! We know everything!

Why 009? Because it is quality, efficiency, experience and professional approach. Answers to a huge number of questions from different areas of knowledge. A variety of telephone services without getting up from the sofa. For example, you can book a table in a restaurant or order tickets for a concert, to the theater, to the circus. Learn how to leave or fly to another city. How much will the desire cost to take with you on the trip a favorite cat or an attempt to carry a carpet on board the aircraft. Is it possible to complain that at night you have traffic works under the windows and to someone to call? When your favorite singer was born and who he is on a horoscope. And also: where? WHICH TELEPHONE? Who is the leader? When do you work? HOW TO GET TO?

• Phone reference service is easy to remember, only 3 digits - 009 !
• You can call from the city and from the mobile phone.
• Service mode - daily and around the clock.
• Service 009 is quick, convenient and accurately. This is a reference service of a new generation.

Service Access Numbers 009

• For subscribers PJSC MGTS - 009
• For subscribers of fixed-line operators - 009
• For subscribers PJTS "MTS" - 009, 0987
• For subscribers "Beeline" - 009, 0987
• For MegaFon subscribers - 009
• For MegaFon subscribers (North-West Branch) - 009, 0987
• For Tele2 subscribers - 009, 0987

Tariff for Services 009 For subscribers PJSC MGTS is: from fixed-line phones - 49 rubles / min., From mobile phones - 66,05 rubles / min. Information on the cost of services for subscribers of PJSC "Mobile TeleSystems" can be found In the section "Services for short numbers" on the site www.mts.ru or by contacting the contact center by phone 8 800 250 0890 or 0890. For subscribers of other fixed and mobile operators, the tariff is set by each operator separately.

Service 009. Find out exactly, order quickly

By typing a single number 009, you can use the most relevant database of one of the largest fixed-line operators.

reference Information

Data on organizations in Moscow, St. Petersburg and other cities of Russia: names, addresses, phone numbers, faxes, sites, email addresses, e-mail, and the time of operation of firms and organizations of various forms of ownership.

Service Information and Additional Services

• Search for drugs in pharmacies, order and delivery to the house - Consultations on the availability of drugs in pharmacies, consultations on the possibilities of obtaining drugs for the means of order / delivery; Order and Delivery of drugs, the ability to order prescription drugs with subsequent redemption.
• Veterinary care is a challenge of emergency veterinary care professionals, consulting veterinarian doctors by phone, search for animal medicines.
• Computer help - Calling a wizard for repairing and configuring a personal computer to a house / office, consulting on computer aid, installation and software update, removal of viruses, data recovery, etc.
• Legal advice - counseling lawyers / lawyers on a wide range of issues (real estate, administrative affairs, labor and hereditary legal relations, property disputes, etc.).
• Psychological advice - anonymous consultation of the psychologist, information on the methods used in various fields of psychology, psychological advice on the phone, psychological support.
• Narcological consultations - Treatment of alcoholism, conclusion from the feed, ambulance alarm, treatment of neurosis, depression, treatment of gambling and tobacco, weight correction, acupuncture.
• Hotels, holiday homes, boarding houses, sanatoriums in the Russian Federation - addresses, contact numbers, availability, cost and room reservation.
• Tourism and recreation in Russia and abroad - counseling on the organization of tourism and recreation in Russia and abroad, information about the presence of tours and costs of vouchers, burning tours, consultation by visas and passports.
• Air tickets - order / booking, flight tickets. Flight schedules, service consulting airports.
• Railway tickets - order / booking, delivery of railway tickets. Train, train schedules, service consultancy on railway stations.
• Cultural and spectacular events - information on the schedule, repertoire and events in theaters, cinemas, nightclubs, forums, concerts, museums, exhibitions. Cost and availability of tickets, booking of tickets for home and to the office.
• Information about sports events and events - Results and Statistics of sports competitions, Calendar of sports competitions, ordering and delivery of tickets.
• Organization of solemn events - ordering of solemn events, consultations, organization of weddings, birthday, corporate events, order for festive design, organization of congratulations and programs of the event.
• Computer Help - Calling the Wizard for Repair and Configuring Personal Computer at Home / Office, Consultation on Computer Assistance, Installing and Updating By, Removing Viruses, Data Recovery, etc.
• Service "Personal Secretary" - to get through, remind you of an important meeting, wake, send a fax or email - all this will make the operator of our service for you.
• Financial information - Operational currency rates, securities quotes, results of trading on stock exchanges, addresses around the clock working currency exchange points and ATMs, bank lending.
• Mobile (cellular) Communication - consultations on cell phone models, technical capabilities of apparatus and accessories, consultations on sales / purchase of cell phones and accessories, price information on cell phones and accessories, consultations and assistance in setting up cell phones, etc. .
• Order pizza and other ready-made dishes from restaurants.
• Order and delivery of bouquets and flower arrangements.
• Order of the passenger and cargo taxi, freight transportation in Russia.
• Service "Sober driver."
• Technical consumption on the roads, order / call a tow truck.
• Order / reservation tables in restaurants, cafes, banquet rooms.
• Opening doors, locks, safes.
• Order courier, exercise of courier services.
• Services for animal Grooming services (haircut and cosmetology), animal hotels.
• Weather forecast in Moscow, Moscow Region, regional cities and regional centers of the Russian Federation, in the capitals of large cities of abroad and in resorts.
• Information about traffic jams on the road.
• Travel routes, location regimens (public transport, car, on foot).
• Encyclopedic information.
• Telephone codes of the Russian Federation and abroad.
• Service "Baryshnya, Connect" (connection with legal entities).
• Much.

Call 009! We know everything:

Booking tables in restaurants, cafes, bars, etc. Taking into account your wishes.

Call 009! Service 009 - Reference Service of the New Generation

Why 009? Because it is quality, efficiency, experience and professional approach. Answers to a huge number of questions from different areas of knowledge. A variety of telephone services without getting up from the sofa. For example, you can book a table in a restaurant or order tickets for a concert, to the theater, to the circus. Learn how to leave or fly to another city. How much will the desire cost to take with you on the trip a favorite cat or an attempt to carry a carpet on board the aircraft. Is it possible to complain that at night you have traffic works under the windows and to someone to call? When your favorite singer was born and who he is on a horoscope. And also: where? WHICH TELEPHONE? Who is the leader? When do you work? How to drive there?

• Phone reference service is easy to remember, only 3 digits - 009 !
• You can call from the city and from the mobile phone.
• Service mode - daily and around the clock.
• Service 009 is quick, convenient and accurately. This is a reference service of a new generation.

Service Access Numbers 009

• For subscribers of MGTS OJSC - 009
• For subscribers of fixed-line operators - 009
• For subscribers of MTS OJSC - 009, 0987
• For subscribers "Beeline" - 009, 0987
• For MegaFon subscribers - 009
• For MegaFon subscribers (Moscow) - 009, 01888
• For subscribers MegaFon (North-West Branch) - 009, 0987, 01888
• For Skylink subscribers (Moscow, St. Petersburg) - 009, 0987, 11888
• For Tele2 subscribers - 009, 0987
• For SIPNET subscribers - 009
• For subscribers of regional fixed-line operators - 8 809 505-40-09
• For Smarts subscribers - 0987
• For NTK subscribers - 009, 0987
• For subscribers of Uralsvyazinform OJSC - 009,0987

The tariff for service services 009 is 49 rubles per minute. When calling from MGTS phones. Information about the cost of services for subscribers of Mobile TeleSystems OJSC can be found in the "Short Room Services" section on the site www.mts.ru or contacting the contact center by phone 8 800 250 0890 or 0890. For subscribers of other fixed and mobile operators. The tariff is set by each operator separately.

Service 009. Find out exactly, order quickly

By typing a single number 009, you can use the most relevant database of one of the largest fixed-line operators in Europe.

reference Information

Data on the organizations of the Russian Federation, Moscow, St. Petersburg and other cities of Russia: names, addresses, phone numbers and faxes, sites and email addresses, modes of operation, activities, etc.

Service Information and Additional Services

• The state of financial markets of the Russian Federation and foreign countries (currency rates, quotes of securities, results of trading on the stock exchanges of Moscow, Russian Federation and countries of abroad, guarantors in Russia, bank lending)
• The presence of medicines in the pharmacies of Moscow and other cities of the Russian Federation. Order and Delivery of drugs in Moscow.
• Flight schedules, actual arrival time and departure of a particular flight, ordering tickets with delivery to the house or office
• Rail transportation on long-distance and international routes, travel time, order of railway tickets with home and office
• Traffic schedule of long-distance and international buses
• Addresses, contact phones hotels, motels, campgrounds, availability, accommodation and booking rooms in hotels in Moscow, St. Petersburg and other cities of Russia
• Repertoire of theaters, cinemas, concert halls, conservatory, circus
• Information about theatrical premieres, performances, musicals, concerts and show programs, cost and ticket availability, booking of tickets for home and office
• Calendar of exhibitions and existing exhibitions, order excursions with a translator guide
• Information about sports events and events: Results and Statistics of sports competitions, booking tickets for sporting events with delivery
• Weather forecast in Moscow, Moscow Region, regional cities and regional centers of the Russian Federation, in the capitals of large cities of abroad and in resorts
• Information about organizations in other countries of the world
• Astrological forecast for all zodiac signs
• Services "Secretary on the phone" (call, remind, wake up, send a fax or email - all this will make the operator of our service for you)
• Baryshnya, Connect service (Connection with legal entities)
• Order of the passenger and cargo taxi, tow truck, services "Sober driver", gasoline delivery
• Order pizza and other dishes with home delivery or office
• Recording to the reception to specialists, on procedures and laboratory research using our operator, as well as a call to the doctor
• Calling a veterinary doctor to the house, receiving phone consultations for animal care
• Guide on entertainment institutions in Moscow and St. Petersburg, organization and holding of corporate events, banquets, buffets
• Organization of marine and river cruises
• Consultation on the choice of restaurant in Moscow and booking tables for any day
• Advice on fashion and style, information about discounts on clothes and shoes, as well as about large seasonal sales
• Consultations on the organization of tourism and recreation in Russia and abroad, registration of tourist vouchers
• Psychological consultation
• Consultations for ritual services
• Consultations on legal issues, insurance and real estate, as well as customs services
• Order and delivery of bouquets and flower arrangements
• Opening doors, locks, safes
• Providing encyclopedic data
• Much more

• Can you imagine that once there were no computers and mobile phones? How did people live then?
• How did they work with information? Or did they not have any questions at all?
• What information services were in the 90s, 80s, 70s and earlier years? What did the employees of these services looked like? What was the equipment they used?
• Who can tell about it?

Reference service 09.

80 years working with information

80 years with subscribers

In 1937, on the 4th floor of the central telephone station (CTS), there were 24 desktop telephonist desktops. A year later, 40 tables were installed in the new hall on the 2nd floor. By 1940, 11 million certificates were issued to MGTS subscribers. At the beginning of 1941, there were 114 telephonist in the state, and the directory of network subscribers to the publication was preparing the editorial group. Service 09 appeared without having a regular number. To obtain a certificate, subscribers asked for a telephonist to connect them with the "reference office". At the central telephone station in Milyutinsky per. D.5 (later st. Markhevsky, D.5) Special telephonists gave answers about phone numbers and rules for the provision of MGTS services. In 1932, with the advent of automatic telephone stations, the reference office received number 09.

In 1948, the service finally becomes a reference and information service 09. The sharp lack of premises under its placement appears. After the war, an increase in reference requests was about 2 million per year. Of course, an increase in the number of jobs was required.

In 1960, the service 09 moves from the CTC building on the street. Marchlevsky, D.5 in the building PBX K7 at the Petrovsky Boulevard D.5 and is re-mounted. The 101 desktop "A" appears to issue certificates by phone institutions and organizations whose cards made up 55 thousand items, and 11 tables "b" for help on apartment phones containing about 450 thousand subscribers. Of the total queries in the 60s, 90% accounted for "A" tables. Moreover, the largest number of references were issued under the sections "Transport and Communication", "Medical and sanitary institutions", "trade organizations", "spectacular and cultural and educational organizations". The reference and information base was constantly updated. It made up to 600 changes daily.

In 1965, the information service 09 is reorganized into an independent Reference and information node (SIU)which was headed by B.F. Yutkin.

In 1970, to solve the problems of accumulation, storage and rapid issuance of a large number of high-quality information, which has already been more than 2 million certificates, SIU has moved to a system of working with microfotocartes. The first phase of the French equipment of the company LMT was put into operation at 207 jobs. The second, 309 jobs, was introduced in two years later.

Each workplace of the telephonist was equipped with an Opto-mechanical device "Minox" to view the microcart (microfish), increasing the image using the lenses and mirrors system 28 times. In addition, the workplace was equipped with an electronically controlled distributor in which 70 microcarts could be stored. Microcarities were served by a mechanical device when typing a specific card code. In 1974, the first paid certificate in Moscow appeared. The service "Service" is organized using special payphones of issuing various information. The cost of the call was 15 kopecks. It was necessary to dial a certain 3-digit number for information about forgotten things on transport, lost documents lost children, duty stores, the results of the lottery circulation and many other things. For example, by number 005 it was possible to learn how to drive in Moscow, the weather forecast, theaters repertoire and so on.

In 1991, Paid Reference and Information Services were organized in parallel with the service: "Moscow for you" 05-9 - information about organizations in Moscow and phone sector subscribers; "Your secretary" 05-3 - services that can be entrusted to its secretary; "Medservis" 05-0 - information about the availability of medicines and medical services. In December 2004, MGTS united all paid services: 05-0, 05-3 and 05-9, into a single number 009. Subscribers received a unique service and reference service: one by one phone number you can not only get the contact information about the desired organization, and , in any city of Russia, but also to get private services, for example, order a medicine, call a taxi, book tickets, find out the train schedules and much more. Since September 2011, MGTS is copyright holder 009, which is confirmed by a certificate of trademark (maintenance sign) No. 443960.

Service 009 is:

Daily service operators 009 serve about 10 thousand calls.

• The largest, constantly updated database in Russia - every day more than 8 thousand updates are made to it.
• More than 90 percent coverage of market services for reference service.
• More than 650 GTS services provided by reference and service service.

Published in the CCWF2012 conference catalog on contact centers is published with the Company's consent. The article is placed in the museum 27.05.2012