The PC doesn't see the mouse. The mouse does not work on a laptop: reasons and solutions. Why doesn't a wired mouse work on a laptop?
It happens that when you turn on your computer, you suddenly notice that the mouse does not respond to your movements. This can happen with both a wired USB and a wireless mouse. Usually, the reasons for this are similar cases and are already known to many specialists. Therefore, we will look at all the most popular reasons why the computer does not see the mouse and will present in the article several solutions that should definitely help you.
First of all, your task is to determine whether your reasons for a non-working mouse are primitive.
Ways to solve a problem with a USB mouse
If the problem occurs with a mouse that is connected via a USB port and the computer does not see it when turned on:
- Disconnect the mouse's USB connector from the computer panel and turn off the computer. Disconnect it from the network and press the power button on the computer for a few seconds - this way you will completely clear the computer modules of charges, primarily the motherboard.
- Now turn on your computer and connect your mouse after Windows startup. The mouse should work.
Now let's fix the problem with the USB mouse using . This method is appropriate when the system does not recognize such a device in the device manager of your PC. To open Device Manager, right-click on the “My Computer” icon and select the appropriate item or through command line WIN+R and enter the command “Devmgmt.msc” and press Enter.
You will find the device in the body of the list, it will look like “USB Controllers” or “Other Devices” (“ Unknown device"). If it appears as an unidentified device in your list, then you need to right-click on it and select “Update drivers”. In this case, the system automatically finds on the network necessary drivers and installs them without your intervention. After this installation, you can use a working mouse.
If there is an exclamation mark next to our mouse in the task manager:
Physical damage due to which the computer does not see the mouse
If used carelessly, even a USB connector can become unusable. Check the contacts on the port and in the mouse connector; they may be damaged, bent, or worn out. Although the USB connector is very wear-resistant, it could still break with active use, and the contacts could also become loose. In this case, you need to contact a service to replace the USB ports on the motherboard or purchase a new one.
The mouse cable may also suffer from any kind of damage that leads to broken wires inside the cable. There are cases where they are chewed by domestic animals. In this case, the system will notify you with the message “Unable to connect to the USB port” or. The USB cable has 5 cores, which are not so easy to reconnect together. This is probably the easiest place to buy a new mouse. If the model is expensive, the service can save it. 
In addition to the wire, damage can also occur in the mouse body itself.
Main faults inside the case:
- The surface of the lens is dirty and scratched.
- Buttons don't work. The arrow runs across the monitor, but click commands are not executed.
- The main board, reader, photocells, etc. are faulty.
- The wheel control controller is faulty. In this case, it is not possible to scroll pages up and down.
- Front USB ports are unreliable. When several ports are connected to the same microcontroller board. It happens that inexperienced users connect several 4G modems and printers to such ports at the same time - if a failure does not happen, it will definitely happen. Modems will often lose cellular network and periodically disconnect. The same will happen with the printer; it will slow down in every possible way, stopping without finishing the document. The USB mouse may not be recognized by the system. As you may have guessed, you need to distribute the equipment across all USB ports of the computer, including on the back panel.
In wireless mice:
USB 3.0 laptop does not see mouse
Laptops running operating system 8.1 often encounter the “USB device is not recognized” error. To prevent this problem? It is necessary to change the power supply circuit of the laptop.
Problems with the mouse on different devices and versions of Windows
After reinstalled Windows systems Chipset driver incompatibility may result in the mouse not working. Every operating system includes drivers for sensor, mouse, touchpad, except MS-DOS. A common cause of mouse failure is a non-working USB driver, component - “Serial Bus Controller” and “Root Hub”. You need to find on the Internet the version of the chipset that is suitable for the version of Windows OS that is installed on your computer. this moment. Although for versions 8.1/10 the main drivers are already provided as system components, it is not necessary to install them separately. 
ACER netbooks, which are provided with Windows 7 by the manufacturer, when installing versions above, a problem appeared - the mouse did not work. The problem was in the netbook hardware - the Windows 7 chipset drivers were not suitable and the following problems arose: the wireless connection disappeared network connection, the sensor did not work, the mouse did not work (the pointer was in one place). The problem was solved by removing the drivers and restarting the operating system. Devices and equipment were working normally again.
is an integral device in the system. Some people experience situations where the mouse either starts to work poorly or fails altogether, but in Windows this thing is very necessary. I think many people have wondered, is it possible to somehow fix the mouse, or simply fix problems in the system due to which it does not work? Of course it is possible, and now we will try to resolve this issue.
If the mouse does not respond to any actions at all, many people immediately run to the store for a new one, although others solve this problem on their own, which leads to long-term service of the manipulator.
Many of you probably know that there are several types of connecting a manipulator to a computer or laptop - PS/2, USB, Bluetooth and Wi-Fi. Thus, the first two are wired manipulators, and the second two are wireless. Each one may have its own problem.
Recommendations for troubleshooting problems for all manipulators
What should I do if the mouse still works, but is unstable, for example, it turns off and then turns on again?
When connecting a paddle via USB, you should take another one USB cable. If the operating system on your computer has been installed for a very long time and has not been updated, then this may cause unstable operation of the manipulator; it is also possible that many other manipulators were connected to the computer, resulting in a conflict between the drivers.
Try connecting the mouse to a connector on another computer and if everything works well, then the problem is in the USB controller.
You can try to reinstall the mouse driver using the keyboard; to do this, press the Win+R combination and enter the command mmc devmgmt.msc .
We are in the device manager. Now you need to press a key Tab so that you can navigate using the arrows. Scroll down with the arrow to the point "Mice and other pointing devices" To expand the list, press the right arrow.
Move to the desired device and press Enter, a window will open where you need to hold down the Ctrl and Shift keys, and then press the Tab key to move to the tab "Driver", after that just press the button "Tab" and move to the button "Delete". Press Enter and confirm the action.
Restart your computer or laptop, and then reinsert the mouse, the driver should be reinstalled and, perhaps, everything will work.
What to do if the manipulator cursor does not stand still?
This is not such a difficult problem; perhaps the sensor is clogged with dirt, dust, or something is stuck and prevents the cursor from pointing at objects normally. I advise you to completely wipe the mouse, starting with the sensor.
The next problem is that the buttons on the manipulator almost do not respond when pressed, what should I do?
Here the problem is already related to the mouse itself, that is, at the hardware level. It is possible that the button or buttons failed due to too much pressing, or you pressed them so hard that they failed due to your fault. There is a possibility that dirt got inside and this prevents the button from functioning normally, you will have to disassemble the mouse and take a look. If no dirt is found, then most likely the microbutton needs to be replaced, which requires appropriate knowledge.
Several individual problems for manipulators
If you have a wired paddle, then common causes of failure are related to a wire that is kinked or broken. Inspect the cable carefully for damage.
What to do if your wireless mouse doesn't work? If these types of manipulators run on batteries, then it is quite possible that they have run out. Replace them. If the problem is not related to nutrition, then you will have to look for the problem yourself. Some of the types of problems described above may also apply to wireless paddles.
Another disadvantage of wireless pointing devices is that they can conflict with similar frequencies of other devices, it can be anything - a smartphone, tablet, TV, refrigerator, router, etc.
The biggest problem with computer mice is that many of them are not shockproof; if you drop your mouse a couple of times, don’t be surprised that it breaks down or doesn’t work well. Not every manufacturer uses high-quality parts to make a manipulator, so treat things with care.
This article can end here. If you have any questions, don’t hesitate to ask them.
http://site/wp-content/uploads/2016/07/ne-rabotaet-mysh-4.jpghttp://site/wp-content/uploads/2016/07/ne-rabotaet-mysh-4-150x150.jpg 2017-07-22T16:35:14+00:00 EvilSin225 Problems The wireless mouse does not work, the mouse does not work, the mouse does not work on the laptop, the mouse has stopped workingA computer mouse is an integral device in the system. Some people experience situations where the mouse either starts to work poorly or fails altogether, but in Windows this thing is very necessary. I think many people have wondered if it is possible to somehow fix the mouse, or simply fix problems in the system due to which it...EvilSin225 Andrey Terekhov Administrator Computer techologiesModern mice are precise and durable. And yet one day the computer may not respond to mouse movement.
The computer does not see the mouse: causes and troubleshooting methods
USB port is faulty
The reasons for the USB port not working are similar for all PCs running Windows.
For Apple Mac computers, the steps are simpler.
- Make sure the USB port is working. Insert your working mouse or flash drive into the USB socket. The flash drive will blink, which means USB port working, no - it is damaged. If the USB port works, do the following.
- Check your MacOS system for viruses. If you find software problems, reinstall MacOS and check your PC for viruses.
- Reinstall USB drivers for MacOS. Apple PCs must come with chipset drivers. You can find them on apple.com.
- If the USB port malfunctions, contact an Apple service center - unlike other computers, Mac PCs are quite difficult to disassemble, so it’s better not to risk it yourself. It may happen that not only the USB port is faulty, but also south bridge main computer board.
- If the USB port turns out to have nothing to do with it, most likely the mouse itself is not working. Buy a new Apple mouse or similar.
Mouse cable is faulty
Short circuit of two or more cable wires with each other, breakage of any of the wires. The USB interface is designed in such a way that all five “cores” - “+”, “-”, “data+” and “data-” and shielding - should not be broken. A break in any of these wires is guaranteed to lead to the inoperability of not only the mouse, but any device in general. It happens that due to the lack of a replacement for a damaged cable, a new mouse is required.
The mouse is damaged
Old-style mice, widespread in the 90s and the first half of the 2000s, were optical-mechanical: in addition to a light and photocell, controller and reader, they had a mechanical drive - a ball, rollers and a slot breaker. Now such mice have become rare - they have become purely optical.
This is what a disassembled mouse looks like
In addition to a faulty cable, mouse malfunctions may include the following:
- The main board (controller, reader, light and photocells) does not work;
- the lens is dirty or scratched (rare, but it happens);
- the wheel control unit is faulty;
- the buttons are faulty (the mouse pointer moves on the screen, but commands from the buttons and the wheel - it also has a third button - do not go through).
Wireless mice are powered by one or two replaceable batteries or accumulators. The following may also be faulty:
- clamping contacts (if poor quality, they may oxidize or rust);
- power wires;
- a wireless module that provides communication with a USB device (it can be several times smaller than a flash drive);
- batteries (expired - replace them) or rechargeable batteries (discharged, need to be charged).
If the boards and controllers break down, the mouse definitely needs to be replaced.
Problems with mouse operation at the software level
General information about driver problems
Incompatibility of chipset drivers after replacing the Windows version with a newer one (or, conversely, an older one) may result in a failure of mouse control. Since the mouse/touchpad/sensor driver is usually included in all modern operating systems except MS-DOS, the main reason for mouse failure is considered to be inoperability USB drivers: This component is the "Universal Serial Bus Controller" and "USB Root Hub". Search the Internet for a version of the chipset driver that is suitable for the version of the operating system you are currently using. However, in versions of Windows 8/8.1/10, all the main chipset drivers are already components of the system - they do not need to be installed separately.
For Apple computers(e.g. MacBook) mouse and touchpad drivers are also included with MacOS - when updated MacOS versions, say, with Yosemite or El Capitan on Sierra, the mouse problem relates only to the lack of computer performance in the latest version of MacOS. But wireless mice like Magic Mouse require separate configuration - for their operation you need a Bluetooth driver for MacOS.
Yes, on Acer netbooks, recommended for working specifically with Windows 7, when Windows installation 8/8.1/10 there was a problem with the netbook hardware - the chipset driver versions for Windows 7 were not suitable: the sensor stopped working (the mouse pointer did not respond), the wireless network connection disappeared, etc. The best way out was to ignore these outdated drivers- after their removal and restart Windows the missing devices were working normally again.
All this suggests that in latest versions operating systems, be it Windows or Mac, graphical shell developers took into account and supported program level almost all functional blocks and components of a PC. This is why timely updates are needed.
Diagnostics of USB ports on a Windows PC
To reset USB controllers found on a Windows PC or laptop, do the following.
If resetting and re-registering USB controllers after restarting Windows did not give anything, then the problem is somewhere else, for example, in the USB configuration.
Diagnose USB ports on a Mac
On MAC computers, to regain control of the USB ports - and with them mouse control, reset the SMC (system management controller) settings. For different PC models Mac way reset is different.
On a MacBook with a non-removable battery, follow these steps.
- Turn off your PC.
- Connect the MagSafe or USB-C power adapter to the power supply and to the PC.
- Press the key combination on your keyboard: Shift+Control+Option (left) and the power button.
- Release all keys and the power button.
- Turn on your PC.
On Mac laptops with a removable battery, do the following:
- Turn off your PC, disconnect the MagSafe adapter from the PC, and remove the battery.
- Hold power for a few seconds.
- Connect the battery and MagSafe adapter and turn on the PC.
On Mac Pro, iMac and Mac mini
- Turn off your PC
- Unplug the power cord, wait 15 seconds, then plug the cord back in.
- Wait another 5 seconds and turn on the PC.
Diagnostics of a wireless mouse on a Mac computer
Bluetooth mice are widely used. The Apple branded mouse, Magic Mouse, is taken as an example. You also need another mouse that works via USB. To test the Bluetooth connection, do the following:
After reconnecting, Magic Mouse should work again. If the problem persists, the Bluetooth device may not be working correctly. Reinstall the Bluetooth driver. If nothing helps, even a “clean” installation of MacOS - perhaps bluetooth module or the Magic Mouse itself is faulty. Contact the Apple Service Center to resolve any problems.
Incorrect USB setup in Windows
Automatically turning off USB ports is one of the protective measures against excessive consumption of electricity to power the computer and against excessive overheating. Ports that are not currently in use are suspended. Disable this in Windows Power Options.
Although modern USB controllers supply power and control signals to the interface as soon as any device is connected, the port may not respond in time to the connection of a mouse. From failures in USB operation Neither Linux, nor Windows, nor MacOS are insured at all.
Checking USB controllers in Linux
operating room Linux system also allows you to manage USB ports on your PC. Supported different versions USB interface, including 2.0. For example, let's take the Linux Gnome Ubuntu graphical shell.
The lspci command entered in Linux terminal, allows you to display USB devices. For example, let's take three USB controllers installed on a PC under Linux control
:~:# lspci grep -i usb
00:03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.3 USB Controller: Silicon Integrated Systems USB 2.0 Controller
Now enter the lsmod command. For example, it will look like this:
:~:# lsmod | egrep 'usb|hci|hid|mouse|Module'
Module Size Used by
hid_microsoft 3232 0 usbhid 32992 0
hid_microsoft,usb
hid ohci_hcd 24332 0
ssb 38464 1 ohci_hcd
ehci_hcd 34152 0
Be sure to check if your mouse is among the connected devices.
Other USB software glitches on any PC
Anything can disrupt the operation of USB ports - from incorrectly installed drivers to viruses that launch extra copies system processes and overloading your computer's performance. One of the most protected operating systems from any Internet threats is MacOS.
Problems with the mouse on the tablet
Modern tablets Windows based and Android also support mouse operation via Bluetooth or via an OTG USB-microUSB adapter, to which both a classic mouse with a USB cable and a module from a wireless mouse can be connected. After all, on a large 10-inch screen, using a mouse along with a keyboard when installing the tablet on a special stand is already relevant.
For Windows tablets, follow roughly the same steps as on a Windows PC or laptop.
On Android tablets, the current version of the Android operating system must have system libraries that support mouse control of the tablet. If the pointer (or marker) does not appear on the display and there are no signs of controlling the tablet with a mouse, a flashing may be needed Android systems With official version to “custom” with replacement of the Android kernel or installation special application to control the tablet with the mouse.
As for the functionality of the microUSB ports, you can’t do without checking. First, check the OTG adapter itself - it is advisable to have at least two working adapters. If suspicion still falls on the microUSB port, connect a keyboard (possibly wireless), 3G/4G modem, flash drive, printer or something like that instead of a mouse. Try connecting two or three devices at once via a USB hub with external power supply. You will hardly notice that the microUSB port is faulty. In this case, you cannot do without specialists from a “mobile” or computer service center.
Video: how to fix a USB port on a laptop
Finding out why the mouse does not work is a task of ingenuity, which, however, you can solve yourself, turning to specialists only in case of extreme necessity. You will succeed!
Oh these computers, there is always something to do. Back in the days when instead of the Internet there were BBS (Bulletin Board System), replacing the current chat rooms, social networks and file dumps, I said that you can give the computer all the time that you have. And now, with the widespread dominance of the Internet, this topic is even more relevant. And it’s also amazing how some seemingly elementary things, if you call a computer for help, take quite a lot of time. It was a saying. A fairy tale lies ahead.
Let's start from afar. As you all know, a computer without input devices such as a keyboard and mouse can have a touchscreen (and some also have a joystick) - a simple piece of hardware that buzzes and consumes electricity. I received a computer that needed to be looked at and slightly reanimated after a virus had started playing around there. I took a spare monitor from the shelf, connected a spare keyboard, a spare USB mouse (this is important), turned it on, and went through the BIOS settings ( basic system input-output), loaded Windows and alas, the mouse turned off. I just worked in the BIOS, the pointer moved like crazy, but after loading Windows it doesn’t work. What the heck?
We know that there are at least two common types of mice (computer), differing in connection connector. These are PS/2 and USB. If the first option is used primarily on desktop computers, then the second one can be used everywhere, even connected to modern smartphones. And what’s important is that the USB connector can be turned on and off in “hot” mode, i.e. when the computer is turned on, but if you have a PS/2 connector, it’s better not to risk it, as it may simply burn out. It is better to turn off the computer and then connect and disconnect connectors. Older computers had two PS/2 connectors of different colors. Green is for the mouse and purple for the keyboard. Now there may be just one, or even none.
Let's go back to my computer. The symptoms are as follows: The mouse is completely working, it works until the operating system boots, it works all the time on another computer, i.e. it's a Windows thing. The USB port also works, if you connect a keyboard or flash drive to it, then everything is fine. Another USB mouse also does not work. But the PS/2 mouse functions perfectly. When connected to another USB connector, the system writes that a device has been found, the driver is being installed, the driver is installed successfully, but the mouse also does not work.
We look at devices through the device manager. In it we are interested in Mice and other pointing devices. If we don’t see our mouse in the tab, then there is a problem with the driver*. And another problem is that USB mice are so standard that a special driver is not needed and is already in the list of standard ones. We connect the mouse, we see that something new has appeared in the section HID devices, therefore the mouse is recognized not as a mouse, but as something else. At the same time, it makes absolutely no difference which USB port the mouse is plugged into. It won't work. To correct the situation, you must manually change the driver on the HID device. From context menu Select HID devices Update drivers->Search and install drivers manually->Select from installed drivers-> HID compatible mouse
After that USB mouse appears in the list of mice and starts working. Even after disconnecting and reconnecting and restarting the computer.
*Driver is a program that allows you to directly control the device in the operating system. Since the operating system does not know about all the variety of devices, for full operation, device manufacturers release a driver, which becomes an intermediate layer between the device and the operating system. If the device is standard, then a special driver is not needed; it is already included in the operating system.
Modern mice are precise and durable. And yet one day the computer may not respond to mouse movement.
The computer does not see the mouse: causes and troubleshooting methods
USB port is faulty
The reasons for the USB port not working are similar for all PCs running Windows.
Saving on controllers won't do you any good! Use extra food- modern USB-Hubs come with a separate power adapter!
Make sure everything is intact
A port that has been used constantly or carelessly can also break.
Make sure that USB functions active and configured for maximum performanceFor Apple Mac computers, the steps are simpler.
Mouse cable is faulty
Short circuit of two or more cable wires with each other, breakage of any of the wires. The USB interface is designed in such a way that all five “cores” - “+”, “-”, “data+” and “data-” and shielding - should not be broken. A break in any of these wires is guaranteed to lead to the inoperability of not only the mouse, but any device in general. It happens that due to the lack of a replacement for a damaged cable, a new mouse is required.
The mouse is damaged
Old-style mice, widespread in the 90s and the first half of the 2000s, were optical-mechanical: in addition to a light and photocell, controller and reader, they had a mechanical drive - a ball, rollers and a slot breaker. Now such mice have become rare - they have become purely optical.
This is what a disassembled mouse looks like
In addition to a faulty cable, mouse malfunctions may include the following:
Wireless mice are powered by one or two replaceable batteries or accumulators. The following may also be faulty:
If the boards and controllers break down, the mouse definitely needs to be replaced.
Problems with mouse operation at the software level
General information about driver problems
Incompatibility of chipset drivers after replacing the Windows version with a newer one (or, conversely, an older one) may result in a failure of mouse control. Since the mouse/touchpad/touch driver is usually included in all modern operating systems except MS-DOS, the main cause of mouse failure is considered to be a malfunction of the USB driver: this component is the “Universal Serial Bus Controller” and “USB Root Hub”. Search the Internet for a version of the chipset driver that is suitable for the version of the operating system you are currently using. However, in Windows versions 8/8.1/10 all main chipset drivers are already components of the system - they do not need to be installed separately.
For Apple computers (for example, MacBook), mouse and touchpad drivers are also included in MacOS - when upgrading a version of MacOS, say, from Yosemite or El Capitan to Sierra, the mouse problem is only related to the lack of computer performance in the latest version of MacOS. But wireless mice like Magic Mouse require separate settings - they require a Bluetooth driver for MacOS to work.
Thus, on Acer netbooks recommended for working specifically with Windows 7, when installing Windows 8/8.1/10, there was a problem with the netbook hardware - the chipset driver versions for Windows 7 were not suitable: the sensor stopped working (the mouse pointer did not respond), the wireless network disappeared connection, etc. The best solution was to ignore these outdated drivers - after removing them and restarting Windows, the missing devices worked fine again.
All this suggests that in the latest versions of operating systems, be it Windows or Mac, graphical shell developers have taken into account and supported almost all functional blocks and components of the PC at the software level. This is why timely updates are needed.
Diagnostics of USB ports on a Windows PC
To reset USB controllers found on a Windows PC or laptop, do the following.
Update the list of devices
Remove each one manuallyIf resetting and re-registering USB controllers after restarting Windows did not give anything, then the problem is somewhere else, for example, in the USB configuration.
Diagnose USB ports on a Mac
On MAC computers To regain control of the USB ports - and with them mouse control, reset the SMC (system management controller) parameters. The reset method is different for different Mac PC models.
On a MacBook with a non-removable battery, follow these steps.
On Mac laptops with a removable battery, do the following:
On Mac Pro, iMac and Mac mini
Diagnostics of a wireless mouse on a Mac computer
Bluetooth mice are widely used. The Apple branded mouse, Magic Mouse, is taken as an example. You also need another mouse that works via USB. To test the Bluetooth connection, do the following:
You need to remove and re-register the Bluetooth mouseAfter reconnecting, Magic Mouse should work again. If the problem recurs, it may be bluetooth device it works incorrectly. Reinstall the Bluetooth driver. If nothing helps, even a “clean” installation of MacOS - perhaps the Bluetooth module or the Magic Mouse itself is faulty. Contact the Apple Service Center to resolve any problems.
Incorrect USB setup in Windows
Automatically turning off USB ports is one of the protective measures against excessive consumption of electricity to power the computer and against excessive overheating. Ports that are not currently in use are suspended. Disable this in Windows Power Options.
1
It is not advisable to put the USB port in inactive modeAlthough modern USB controllers supply power and control signals to the interface as soon as any device is connected, the port may not respond in time to the connection of a mouse. Neither Linux, nor Windows, nor MacOS are immune from USB malfunctions.
Checking USB controllers in Linux
The Linux operating system also allows you to manage USB ports on your PC. Different versions of the USB interface are supported, including 2.0. For example, let's take the Linux Gnome Ubuntu graphical shell.
Enter the required commandsThe lspci command entered in the Linux terminal allows you to display USB devices. For example, let's take three USB controllers installed on a PC running Linux
root@localhost:~:# lspci grep -i usb
00:03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.3 USB Controller: Silicon Integrated Systems USB 2.0 Controller
Now enter the lsmod command. For example, it will look like this:
root@localhost:~:# lsmod | egrep 'usb|hci|hid|mouse|Module'
Module Size Used by
hid_microsoft 3232 0 usbhid 32992 0
hid_microsoft,usb
hid ohci_hcd 24332 0
ssb 38464 1 ohci_hcd
ehci_hcd 34152 0
Be sure to check if your mouse is among the connected devices.
Other USB software glitches on any PC
Anything can disrupt the operation of USB ports - from incorrectly installed drivers to viruses that launch extra copies of system processes and overload the computer's performance. One of the most protected operating systems from any Internet threats is MacOS.
Problems with the mouse on the tablet
Modern tablets based on Windows and Android also support mouse operation via Bluetooth or via an OTG USB-microUSB adapter, to which both a classic mouse with a USB cable and a module from a wireless mouse can be connected. After all, on a large 10-inch screen, using a mouse along with a keyboard when installing the tablet on a special stand is already relevant.
For Windows tablets, follow roughly the same steps as on a Windows PC or laptop.
On Android tablets, the current version of the Android operating system must have system libraries that support mouse control of the tablet. If the pointer (or marker) does not appear on the display and there are no signs of controlling the tablet with a mouse, you may need to flash the Android system from the official version to a “custom” one, replacing the Android kernel, or install a special application for controlling the tablet with the mouse.
As for the functionality of the microUSB ports, you can’t do without checking. First, check the OTG adapter itself - it is advisable to have at least two working adapters. If suspicion still falls on the microUSB port, connect a keyboard (possibly wireless), 3G/4G modem, flash drive, printer or something like that instead of a mouse. Try connecting two or three devices at once via a USB hub with external power. You will hardly notice that the microUSB port is faulty. In this case, you cannot do without specialists from a “mobile” or computer service center.
Video: how to fix a USB port on a laptop
Finding out why the mouse does not work is a task of ingenuity, which, however, you can solve yourself, turning to specialists only in case of extreme necessity. You will succeed!
Is your wireless mouse not working? It's OK. Every user can solve this problem, regardless of their level of knowledge and training. Conventionally, the causes of malfunctions can be divided into two types: hardware and software. The first includes problems with power and connectivity. In the second case, these are incorrect operating system settings.
Hardware faults
Wireless mouse not working? We begin to check for hardware faults. To do this, perform the following steps:
1. Turn the manipulator upside down and check the operation of the LED. If it lights up, proceed to the next step. Check the status of the “Power” toggle switch. It should be in the “On” position (if present). If everything is fine with the switch, then you need to replace the batteries. If after this the mouse still does not turn on, it means it is broken. Expensive device can be attributed to service center for repairs, but in the case of a cheap manipulator it will be easier to buy a new one. To make a final decision, it is recommended to check it on another computer and finally verify the malfunction.
So, we need to connect the mouse to a personal computer. To do this, it must have a “Connect” button (some devices do not have it, in which case we proceed to the next step). We press it for 6 seconds and check its functionality. Wireless mouse still not working? Go ahead.
3. One of the most common problems in this case is problems with the connection port. Most of these peripherals use USB interface to connect. There are several such slots on a personal computer. We take out the transmitter and install it in another port and check the operation of the manipulator. If the cursor moved, then the mouse worked. This suggests that the problem is in the interface. This may be a lack of contact or connection, or a “freeze” of the port. In any case, it is necessary to visually inspect it for damage. If they are not there, then we check its functionality by installing another device (for example, a printer or flash drive). If they worked, then most likely it was a “hang” of the port, and nothing bad happened. Otherwise you have personal computer problems with the port that can only be solved at a service center.
Software problems
All necessary actions, described earlier, have been done, but your wireless mouse still does not work... This means only one thing - problems with the software part of the personal computer. To eliminate them, perform the following steps:
2. Sometimes the problem can be solved using specialized programs. To do this, you need to install the MS Fix IT or Connection Tools utilities. The easiest way to work is with the first one. Once launched, it will prompt you to check for hardware problems. After receiving a positive response, an automatic scan will be done. If a problem is detected, a prompt message will appear. You need to read it carefully and either give permission to perform the actions or not.
If the manipulations carried out did not produce a positive effect, then it is better to buy a new manipulator or contact a service center with the existing one.
Conclusion
The article describes possible reasons why a wireless mouse does not work and provides recommendations for eliminating them. These tips are simple, so any user can fix the problem without any problems.
If you are faced with a problem where the mouse on your laptop does not work, do not despair, because often the problem is not difficult to fix and you can do it yourself.
Many users, when problems arise with a computer mouse, prefer to contact workshops, most often due to the relatively low cost budget models just buy a new one.
Don’t rush to go to the store, take a little time, and we’ll tell you what to do if the mouse on your laptop doesn’t work.
Reasons why it doesn't work computer mouse not much, but initially you need to decide on the initial data:
what type of control is used (mechanical, optical)?
Connection method to laptop (wired, wireless)?
What interface does it use to connect to the computer (PS/2, USB)?
What to do if a wired mouse does not work?
However, the thing to keep in mind here is that a USB mouse, unlike a PS/2 mouse, is a plug-and-play device. What does it mean?
Based on the main concept of Plug-and-Play devices, they do not require additional configuration/
The operating system automatically, on the fly, recognizes objects and makes changes to the overall configuration.
Thus, in the case of a USB connector, configuration changes will be made automatically without the need to restart the laptop, and in the case of a PS/2 connector, a reboot is not necessary.
If all else fails, try rebooting regardless of the interface you are using.
In some cases, this method is effective and efficient.
Also try removing the USB mouse, rebooting the laptop, entering your username and password to enter the operating system, and only after loading, insert it into one of the USB interfaces.
Next, you should try changing the connection interface on the laptop; perhaps one of them is not working correctly (“burned out” or frozen), this is a fairly common reason, perhaps the most common among the others.
The ideal option would be when you have the opportunity to replace the mouse with the same one, in whose performance you are 100% sure.
In this case working model should be inserted into the slot in which the current one is installed.
Remember the difference in interfaces described above and if you install a device with a PS/2 interface, do not forget to restart the laptop.
It's also a good idea to test your mouse to see if it works on another computer, not necessarily a laptop.
Everything is simple here, if you inserted a working device into the laptop and it does not work, the problem is definitely in the laptop.
If your mouse does not work with a laptop, but works on another computer, the problem is again with the laptop.
In some cases, the mouse may not work correctly, which manifests itself as slow cursor movement or periodic lack of communication with the mouse.
Static voltage as one of the reasons for a non-working mouse
In some cases, the device may not work as a result of static charge accumulation. Also, quite often, USB interfaces burn out for this reason.
Let us note the fact that this problem typical for both wired and wireless mice. The solution to this problem is to remove the existing static voltage.
To do this, follow the steps below:
Turn off your laptop.
Press and hold the laptop's power button for at least 30 seconds.
Install the battery.
Turn on the power of the laptop by connecting to an electrical outlet.
Turn on the laptop, go into the operating system and check the functionality of the mouse.
What to do if your wireless mouse doesn't work?
The first and most common reason why a wireless mouse refuses to work is dead batteries. .
To test this thesis, insert other working batteries into wireless mouse.
Please note that the batteries may not be completely discharged and may even work in other devices (such as the remote control), but the mouse will not work.
In some cases, wireless mice may freeze.
In order to get it out of this state, use the special mouse on/off button - turn off the mouse and turn it on again after a few seconds.
As a rule, this button is located under the mouse, in some cases it is represented not by a button, but by a lever.
One of the problems may be the lack of a signal from the transmitter installed in the USB port of the computer.
Try pulling out and inserting the transmitter, you can also change the location of the transmitter by installing it in another USB interface of the laptop.
If all of the above attempts to restore functionality were unsuccessful, try the functionality on another computer; the mouse may be faulty.
In this article we tried to review all possible reasons when a wired/wireless mouse does not work, and also looked at ways to fix them.
Why doesn't the mouse work on my laptop?
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