How to opt out of cable TV services. How to officially turn off a home antenna by Rostelecom. Disabling individual services

Technological progress is making significant changes in daily life citizens. Some services, which until recently were in great demand, are gradually being replaced by other, more advanced areas. These outdated technologies include community antennas and radio access points in apartment buildings - they are integral parts of old-style apartment buildings.

What is a collective TV antenna

A common house antenna is a complex complex designed to receive a television signal. The system includes many elements: the TV antenna itself, cables, special amplifying devices and home network distribution. But today the construct has been significantly simplified, and the number of channels has been increased.

The advantages of this way of watching TV include low cost and no need to buy expensive devices.

Service company

Since collective television antennas are part of an apartment building, in fact they are common house property and are usually serviced by management companies or HOAs. But usually the provider is Rostelecom, with which an agreement has been signed for the provision of the service. If the equipment ceases to function, then this company must restore it to work. Before filing a refusal, it is necessary to clarify which organization serves the common house antenna.

How much is

The use of this service is not free. The amount of payment depends on the region and on the service company. Also, this factor depends on the number of main TV channels. For example, in Moscow and St. Petersburg there are several dozen, in the regions of Siberia - about 5-10. That is, the amount of the fee differs several times. The average cost per month is about 150 rubles.

Why refuse the service

In accordance with the current standards, Rostelecom no longer installs common house antennas. Persons wishing to issue a waiver can write an application directly at the company's office or via the Internet.

If a client contacts Rostelecom for the first time, he will be offered to connect digital television, for which he will only need to purchase a small set-top box.

Help: Users connected to fixed antenna are required to pay it monthly. Regardless of whether the subscriber uses it or not, payments should be made regularly, unless an official refusal is issued.

Users highlight the following disadvantages of a common house antenna:

  • a small number of TV channels;
  • inability to sort the video, view type - analog;
  • the image quality is significantly lower than that of digital television;
  • uncomfortable navigation, inability to rewind the video.

The line for paying for the common house TV antenna is included in the general receipt for utility bills. Sometimes the antenna service company sends separate bills.

How to file a waiver in the office

When registering a refusal from the Rostelecom antenna, the applicant must indicate the reason. The application contains a list of factors due to which the client can refuse this service:

  • choice of modern IP TV technology;
  • installation of satellite television;
  • transition to cable TV from Rostelecom;
  • change of provider.

If the client decides to turn off the TV antenna through the company's office, then he should adhere to the following algorithm of actions:

  1. If there is a debt, then you should pay it and keep the check.
  2. Prepare a set of documents (passport (or other identity card), contract with registration number, certificate of ownership in case the registration does not match the address of the antenna).
  3. Go to the Rostelecom office and write a request to terminate the current contract.

Attention: The refusal procedure is free of charge and is not subject to state fees.

How to turn off the antenna through "Gosuslugi" is given below.

How to disable through the Unified portal of public services

The website offers users a huge list of services, thanks to which citizens can receive many public services without leaving their homes. Therefore, the number of visitors to the portal is increasing every year.

You can also turn off the Rostelecom antenna through Gosuslugi. This function is available only when the organization - the recipient of funds for the service, is available in the database of the single portal. Otherwise, the owner will need to contact the division of the company personally.
To refuse to use the collective TV antenna through the website of public services, you must adhere to the following instructions:

  1. Pass authorization in your personal account.
  2. Choose the one you want from the list of services, indicating the operator.
  3. Fill out the withdrawn application, attach a scanned copy of your passport and a receipt for payment of debts (if any).
  4. Fill out the online contract and send it to the specified email address.

Today, the services of companies that provide connection cable TV are enjoyed by more and more people. Cable television itself is a model of television broadcasting, the signal of which is transmitted at high frequencies, and the signal itself is transmitted using a special cable .. If you no longer need such services, then the procedure for terminating the contract is as follows.

Instructions

  • Carefully read the terms of the contract (or agreement) that was entered into when connecting cable television.
  • Call the office of the company that connected the cable television and inform the manager that you intend to refuse this type of service. In some companies, you can terminate services directly by phone.
  • Go to the site of the cable TV connection company and download a special opt-out form for cable TV. In this form, fill in all the required fields (this is the last name, first name and patronymic of the person for whom the cable television connection agreement was drawn up, address of residence), if necessary, indicate the reason for the refusal.
  • Visit the office of the company that is the direct person for the provision of cable TV connection and provision services and write a statement of refusal to use cable TV. Register the statement in the journal of incoming documents.
  • After three business days after filing an application to refuse to receive cable television services, check whether the provision of these services was actually suspended (in order to avoid the accrual of penalties for non-payment).
  • Pay all applicable costs incurred by the operator (that is, the company that provided the cable TV connection service). Write a statement of refusal to use these services, and disconnection from cable television will be carried out no later than one business day from the receipt and registration of this announcement.

    • Russian telecommunications company Rostelecom provides a wide range of services, which includes television.

    The collective antenna was once the only means of viewing TV programs. Payment for it is included in the general payment document for the services provided.

    With the advent of a large number of technologies for viewing TV channels, most TV owners have a desire to turn off tv antenna Rostelecom and choose a more modern option.

    The installation of a house antenna by Rostelecom is no longer envisaged. For customers who prefer digital TV connection, Rostelecom offers an antenna, which is a special set-top box. To stop paying for the collective one, you should turn it off.

    The main reasons for refusals to use the collective antenna of Rostelecom are:

    • choice of IPTV technology;
    • satellite TV connection;
    • transition to cable TV TV Rostelecom;
    • switching to another provider.

    There are other reasons, which are the personal matter of the user.

    Disadvantages of a shared antenna

    Users call disadvantages during operation:

    • a small number of available TV channels that do not allow you to watch existing programs for the whole family;
    • analog view;
    • inability to sort channels;
    • inconvenient navigation;
    • poor image quality.

    One of the main disadvantages is the cost of the service, which exceeds 150 rubles for a month's use. You can find out exactly how much it costs to use the antenna from the general receipt in the "TV broadcast" column. Community antenna fees are billed regardless of whether or not they are in use.

    Disconnection of the collective antenna by Rostelecom is made on a declarative basis. The application for termination of use and obtaining approval makes it possible to stop paying for this service from the next month.

    How to turn off the antenna Rostelecom

    It is not uncommon for subscribers to continue to pay for using the collective antenna Rostelecom, although they already have alternative options watching television programs. You should stop paying for a service that is not used by disconnecting it from your apartment.

    To give up the antenna can be enough in a simple way... This can be done by the owner of the apartment, in whose name the contract is drawn up, as well as by another person for whom he will issue a power of attorney. If the collective antenna does not work and is not used for its intended purpose, then there is no reason for payment and it should be turned off.

    Just like the conclusion of an agreement, its termination takes place in an official way. In this case, all the rules must be observed, otherwise the termination will not be carried out. It should be borne in mind that termination of the disconnection agreement does not have retroactive effect. The organization does not restore the contract, since this service has been replaced by new technologies. Therefore, before disconnecting, you should obtain the consent of everyone living in the apartment.

    If you intend to abandon a previously used service, it is not enough to simply unplug the cord from the TV. If the Rostelecom antenna does not work, but this is not formalized, then you can only achieve an increase in payment arrears.

    Disconnect when visiting the office

    The procedure is as follows:

    1. Make sure there are no outstanding payments. If available, pay for them. A certificate from the EIRTS settlement center or a receipt for the last month will serve as evidence.
    2. Take a passport, which contains the registration address of its owner.
    3. Visit one of the offices.
    4. Contact an employee who will check the documents and issue an application form for termination of the contract.
    5. To write an application. Make sure it is registered.

    This procedure is free of charge and is not subject to state fees.

    Disconnect via the Internet

    It is possible to disconnect the Rostelecom antenna via the Internet. To do this, you need to go to the official website and perform all the proposed operations. To register, you need to log in and go to Personal Area... Previously, you should make scans of two pages of the passport and a certificate of absence of debt and send them.

    If a disconnection statement was sent by e-mail, then within a few days an answer will be sent to the indicated address that the application has been accepted. Then you need to wait for the visit of the master who will perform the necessary work.

    If there is a disagreement between those living in the apartment, it is allowed to leave everything as before in any of the rooms where there is a TV, and disconnect in the other.

    Antenna Disconnect Statement

    A sample application for disconnecting a Rostelecom house antenna can be obtained from the company's office or downloaded below.

    It must indicate the organization where the application for disconnecting the Rostelecom antenna is sent. The data must be indicated:

    • Name of the applicant;
    • his registration address;
    • data of the identity document;
    • device installation address;
    • details of the service agreement;
    • contact phone number;
    • E-mail address.

    The application specifies the essence of the appeal and the promise to pay off the debt for the current month. At the end, the applicant is signed and dated. The application, after it has been processed by the employees, if filled in correctly, will be taken into account.

    Connecting to other versions of television

    After disconnecting from the collective device, the question arises of replacing the television broadcasting method. Rostelecom provides its services in this matter. Simultaneously with the statement about disconnecting the collective device, you can use the opportunity to connect subscribers to the cable, interactive and digital television... Analog TV is especially popular.

    After connecting it, the image quality improves, and access to a wide range of television channels is acquired.