MTS phone support service legal entities. Ways to reach the MTS operator. Other MTS Support Numbers

If the subscriber has problems with voice SvonyaHe needs to contact MTS reference service. Calls are carried out absolutely free of charge, and experts are able to solve almost any problem. The reference service is also treated not only if there are problems, but also in many other issues.

MTS reference service

0890 or 8-800-250-0890

For example, here you can get full advice on tariff plans and options, learn about the new proposals of MTS, Order Internet connection settings, activate or disable any communication services, check the residue minutes. In order not to memorize MTS technical support phones, it is better to write them to your telephone book.

On the pages of our site you will also find detailed reviewwhich examines important numbers and MTS commands to effectively manage their number directly from the phone.

In this review, we will look at:

  • How to call MTS reference MTS;
  • How to call reference MTS from city phones;
  • How to call reference MTS from other mobile numbers;
  • How to contact with reference MTS while roaming.

Also in the review will indicate all numbers for which you can call the MTS service.

Phone technical support MTS can be seen on the package with the SIM card. It is also indicated on the pages of the contract for the provision of communication services. If the documents are not preserved, write down phonebook the main number of reference MTS - 0890. This number works in all Russian regions.

In order to reach the MTS Support Consultant, you should get through the voice menu. It is possible that in this menu you can find useful information on their issues. If not, then wait until the system tells how to contact the operator.

Calls to reference MTS from mobile free Even when the subscriber is in intranet roaming in Russia. If any problems arose in roaming, boldly call the reference at 0890.

How to connect with reference mts from mobile

MTS support service phone - 0890. You can also take advantage of the number 8-800-250-0890. This is an analogue of a short number 0890, calls to it are not charged. But in intranet roaming it is best to call on short number, in order to avoid call challenges.

By the way if you are on the territory of Belarus or Ukraineand the phone is registered in MTS-Belarus or MTS-Ukraine networks, then you can safely call assistance on number 0890 - the call will be free. If you are in international or national Roaming , then for help you need call by number + 7-495-766-0166.

Call to MTS reference service from mobile other operators

How to call the MTS operator's reference service from mobile phones of other operators? In this case, you need dial number 8-800-250-0890.Since short number 0890 is available exclusively from MTS numbers. On the same "long" number, you can call the help of any urban phones.

For efficient and high-quality maintenance of its clients, the MTS operator offers 24-hour to subscribers. Now each user of mobile services can contact the support center at any time to solve individual issues. Customer service can be conducted through the personal account of the user, email, on free phone numbers and in the offices of the operator's consulting services.

Contact MTS

Easily!Very difficult!

After the call of the subscriber on a free support telephone, the user faces a standard voice answering machine, which is designed for help in standard issues. Often, an experienced client can find an answer to his question, following automatic recommendations. However, some situations are not suitable for voice support templates, and then the subscriber should contact the MTS operator number.

Video about the work of the MTS support service and the Operator's relation to its customers

Free MTS phone number for network subscribers

With the "Live" employee of technical support MTS by number 0890 You can contact only from 8 am to 22 pm. There is no this information on the MTS website, be careful (the details in the video on the page is slightly higher. See, I think it will be interesting to learn about the attitude of MTS to your customers). At night, call the number 8-800-250-08-90 .

  • This number serves not only Moscow clients and other regions of Russia, but also Belarus, Ukraine and Uzbekistan on a single basis;
  • For fast connection With a consultant of the contact service, the client needs to wait for the start of the voice answering machine of the system, and after pressing the numbers "2" and then "0" or "5" and then "0" from the keyboard mobile phone;
  • In the event that all consultants are busy, the subscriber will have to expect a free employee on the line.

Free MTS phone number for customers of other networks and stationary numbers

Special Free Support Line 8-800-250-08-90 For calls from Moscow, Yekaterinburg, Novosibirsk and other regions of Russia.

  • When connected to the support line, the user will hear standard welcome phrases from the automatic voice menu;
  • To quickly call a consultant, the client is recommended to dial "2" numbers and then "0";
  • Next, the user is invited to evaluate the quality of employee support after the completion of the dialogue;
  • To evaluate the work of an employee, a client can press the "1" or "0" key to refuse the estimation procedure;
  • With full employment of all employees, the communication user will need to expect a free specialist in the line.

MTS phone number for corporate clients

Free MTS phone number for corporate clients: 8-800-250-0990 ;

All legal entities and companies using mobile network MTS in Moscow and other regions of Russia can take advantage of a special line of support. The call can be made both from one of the corporate numbers and from any other mobile or stationary company number. The call for consultations in the home region is available absolutely free.

Free MTS telephone in roaming

International Free Line of Support for MTS Operator Subscribers Available by number +7-495-766-01-66 ;

  • The contact service number must only be accommodated in the relevant roaming international format.
  • The call to the room is relevant only to provide consultations to users outside the home region.
  • Call is available from any mobile or stationary phone in roaming.

Paid phone number MTS operator

An individual approach to help and maintaining all questions of private customer mobile clients is provided by a short number. 09-90 ;

  • This support line serves the most highly qualified and experienced specialists of the operator network.
  • The solution of any questions occurs around the clock and daily.
  • The waiting time of the consultant on the line does not exceed 30 seconds after the call.
  • Calls to the privileged service line of subscribers are paid according to the tariffs of the mobile company.

If you try to call the MTS operator, it is very soon discovering that the company did everything possible to avoid the "live" communication with their subscribers. Apparently, here they believe that all problems MTS customers can solve with the help of an autoinformer or on the official website of MTS.RU.

How to get through to the "living" operator from Mobile MTS?

All subscribers of the MTS operator are well known for a free short number. 0890 . It is also well known to all how difficult it is to get through to a living person: the waiting time on the line can be 30-40 minutes and even more.

But few know that the operator has two more free short rooms for connecting to the Customer Support Center. it 08460 and 0605 .

Perhaps you have already met the number 08460 when you have pressed the help button in mobile application. And you probably have doubts about: "Isn't this number paid?". Hurry them to dispel: call the MTS operator by short number 08460 You can completely free.

room 0605 The operator does not advertise at all. Moreover, the official site says that it works only for VIP clients. But in fact, absolutely all subscribers can call on this phone to the support service for free.

Regardless of which of the listed numbers you will call the operator, you will first have to listen to the autoinformer. The good news is that the voice menu for all three client service phones is the same. Therefore, to connect to the "alive" operator, one algorithm must be followed:

  1. Call one of the short numbers.
  2. Listen to the company's news and offers and wait for the voice menu. You may not wait when the autoinformer will voicate all the menus, but immediately press the key 2 , then 0 .
  3. Now you will be offered to evaluate the quality of service. You can agree or refuse by pressing the appropriate keys - 0 or 1 What exactly does not matter.
  4. After these actions, the autoinformer will report that the operator will soon be answered soon and all conversations are recorded. You can only wait for the connection.

How to call the hotline of MTS from other phones

It is noted that if you call the operator by the number "8-800 ..." from any other phone, be it megaphone, Beeline or urban number, the connection with the "alive" specialist is much faster. But if you try to call this phone with mobile MTS, then hear that this number Not serviced. So this option of communication with the support is suitable only if you have a SIM card of another operator.

Instoction:

  1. Call a free number 8-800-250-0890 From the phone of any mobile operator ( not MTS) or from a city phone.
  2. Wait for the voice menu start and press the key 1 , then 0 .
  3. Agree or refuse to evaluate the operator's operation by pressing the corresponding key.
  4. Wait for connections with a specialist. Usually waiting for the line is 10-20 minutes.

Note:
You can call the operator by calling 0890, 08460 and 0605 only from the MTS SIM card. For calls from the phones of all other providers, number 8-800-250-0890 is designed.

MTS operator number for corporate clients

If you are the owner of the MTS corporate number, then for communication with the support service, call federal Number 8-800-250-0990 .

How to contact MTS operator in roaming?

In national roaming, i.e. on rides in Russia, you can call customer assistance service for the same phones as in the home region - 0890 or 8-800-250-0890 . How to get through to a living specialist about these phones, see above.

For subscribers who are abroad (in international roaming) has a number hot line +7-495-766-0166 . If you call the MTS SIM card, then the call is free. Please note that you need to dial this number in international format - through +7 .

How to call the operator MTS from Crimea?

Since the Crimea is the subject of the Russian Federation, then on its territory there are the same numbers as throughout Russia. It does not matter - whether you have acquired a SIM card on the territory of the peninsula or come here from another city of the Russian Federation. To communicate with a call specialist, dial 0890 or 8-800-250-0890 . The call will be free.

If you are in the Crimea with the Ukrainian SIM-card MTS, then you are in international roaming. To call your operator - in MTS of Ukraine, you need to call on the phone +38-050-508-1111 or short number 111 . Calls on both charges are paid.

No user can provide all possible options Development of events and secure yourself from meeting with difficulties. But the subscribers have the opportunity to make it more convenient to fight arising difficulties. To do this, they need to find out the contacts of MTS support services in advance and clarify the conditions for the operation of contact centers.

This simplest action will help to avoid trouble, since the customers of the mobile operator will be able at any time to ask for professional assistance. And the cellular company provided several different ways Communications, including calls from the phone and communication through the official website, so that each person can easily contact the hotline operators.

Modern companies are obliged to provide customers with the most accessible and diverse service. This also applies to free technical support MTS. Therefore, so that no subscriber is disappointed in cellular communication and could continuously use connected services, mobile operator Provided various support for support services and solving problems of emerging problems:

  1. special service phone;
  2. online chat;
  3. universal USSD commands for managing communication and connected services;
  4. service centers and maintenance salons;
  5. official communities B. social networks;
  6. special feedback form;
  7. email.

Choosing one of the listed approaches, users should be focused on the features of the situation, their own capabilities and desires.

MTS Support Service - Free Operator Communication Room

The simplest way to contact your mobile consultants is to call single numberprovided for by the telecom operator. But besides him, there are other phones from which you can get through to the Contact Center:

  • 0890 – universal phone for subscribers;
  • 8800 250 0890 - a call from other operators and for owners of the city line (stationary phones).

It is important to emphasize that the use of each specified option is free, so users do not have to worry about additional costs. This is especially true if the client cannot use the MTS SIM card or faced with difficulties directly touching cellular and call quality.

MTS customer support service - mobile phone

Separate attention deserves a MTS support telephone for clients abroad. People who turned out in roaming should dial a special number +74957660166.

It is required to emphasize that the replacement of the in front of the figure +7 to the familiar eight is unacceptable. The resulting change combination will not allow contact center operators.

A pleasant news for those who want to call consultants will be the lack of payment for the call.

Assistance remains free, regardless of where the client is located. MTS specialists will try to help people in need of prompts, in whatever situation it is.

How to write to MTS support?

If the user needs to contact MTS technical support officers, and the contact center number is inaccessible, you can try to write. To do this, you will need:

  1. visit the official portal of a telephone company;
  2. log in personal Cabinetby entering a mobile and unique password;
  3. open online chat.

In addition to the online consultant, the subscribers have the opportunity to contact online support in official communities. cellular operator in social networks. But before this will have to make sure that the chosen group or public really represent MTS, and is not a personal creation of one of the subscribers.

A separate mention deserves the "Help" section on the official portal. It contains a large number reference informationcapable of helping customers and visitors to cope with almost any difficulty. A convenient separation of the section on separate thematic subsections will make navigation and search for background information more convenient and easier.

Technical support for home Internet

Those who did not have difficulty with the usual mobile communicationsAnd with the Internet, you should use the same approaches that are indicated above. Similar options are offered and for connecting television.

It is important to note that sometimes getting help requires confirmation of the identity of the caller. Therefore, the customer needs to prepare in advance:

  • passport details;
  • service contract;
  • PUK code.

In addition, if the user decided to cope with the difficulties without a phone, simply by visiting the nearest sales salon, he will surely need a passport that he has to take with him.