How to solve the problem of error 9 iTunes. Hardware anti-software

In contrast to error 3194 or errors 4014, iTunes Error 9 is quite rare error. In this article, we will try to explain because of what this error occurs and show how to fix it. In most cases, the error 9 appears when you are trying to update the firmware.

Like most error codes, there are many fixes for ITunes Errors 9. Something can work on your device, something is not. And the only thing you need to do is try everything possible options To solve your problem. Error 9 when recovered.

Hardware counter software

Apple lists the error 9 as a possible release of safety software. It may be a firewall that blocks access to certain web sites / web resources (for example, iTunes, trying to download something from Apple servers). Some other websites and users who have already found some solutions to the problem to correct this error. iPad when restoring.

We will try to correct the error 9

USB port

One of the first things you can try is to change the USB port where the cable is connected. I know, it sounds absurd and too easy, but in some cases you can notice how randomly fixed all the failures when trying to update the firmware.

Another computer

If you can access another computer / laptop with installed iTunes, the second thing you can try is updating reading CDs on another computer. Yes, this is another main thing to try.

Disable cable / faulty cable

When the cable is not connected / tightened, the iPhone loses communication with iTunes. This leads to an excess of errors (different numbers), and it looks like ERROR 9 (not yet documented on the Apple Support page) may also be one of them.

Security / Antivirus / Firewall

If you configured a firewall or a connection via proxy / VPN, you must make sure that it does not prevent iTunes when connected to Apple servers remotely. When you try to update the iPhone / iPad, iTunes connects to Apple, checks the cache, security keys, etc. (A bunch of things he uses to make sure that your iPhone or iPad is technically updated) if once during an attempt, iTunes stopped when connected to Apple servers, it gives an error. Error 9 is rare even now. But so far, since it is documented, you must try to correctly set the firewall parameters.

Various operating systems and various arrangements have different configurations for a proxy server or firewall. You may have to configure them so that all servers have become available.

For a variety of purposes and do not know about the application failures arising during the work. Each error is accompanied by a notification informing about the problem and containing a unique code that tells about the nature of the problem. This greatly facilitates the search for a source of failure and solving the issue. In the case of iPhone 5S, an error under code 9 is a frequent phenomenon, but may also appear on others apple devices. It fails most often when restoring the firmware when the smartphone contact is lost, which can happen due to software or hardware problems. Sometimes the user itself becomes the culprit problem, turning off the device from the computer during the process. Error solutions 9 in iTunes are somewhat, because the problem may be provoked by different factors.

Remedy Methods 9 in iTunes.

In some cases, you can get rid of the failure on your own using software MethodsRestoring the communication of the device with Aytyuns. Each of the ways to solve is relevant under certain problems that caused the appearance of an error. To ensure the correct operation of the program and the successful firmware recovery procedure, you need a stable connection to the Internet. It often helps even the ordinary reboot of the interacting devices (for the iPhone performed forcibly). Often, re-authorization is often effective in eliminating problems. There is nothing easier than to get out of the account and log in again, but these actions can resolve the situation.

Council. Useful will be cleaning hosts file Before the firmware, and also make sure that the proxy / VPN is not used in the computer settings. Before troubleshooting 9 errors need to check if the cable was not deployed, because there is often no reason to panic, and the problem is permitted in a matter of minutes. It is impossible to exclude hardware malfunctions, but first it is better to try software methods Error eliminating 9.

Method 1. Using another USB port, cable replacement

Any error in iTunes associated with the connection violation, including 9 code, may be caused by a malfunction. uSB connector, so you need to try to connect to another port, as well as disable extra devices. Connection must be made directly to the computer. In addition, you should check the cable for damage, deformations or other defects and replace it if necessary. USB cord need to use the original, which is configured to the iPhone 5S or another "apple" with which work is being done.

Method 2. Update iTunes

To ensure the correct operation of the program it is very important that its latest version stands on the computer, otherwise the errors occurred. Check existing options Updates are available in the "Updates" section from the Help menu.

If there are versions of the fourth, it is recommended to install the last of the official resource available on the official resource, after which it is possible to restart the computer and resume the firmware recovery procedure. The same recommendations refer to operating system Computer, its components must be updated, so if the automatic update function is inactive, you need to go to the update center, start the search and install.

Method 3. Disable Anti-Virus, Firewall

Conflict programs, blocking the system defenders can also lead to an error 9 in Aytyuns. This happens when the antivirus or firewall perceives the actions performed as a viral threat. Disabled protection, can I check if the error 9 is connected with this possible cause. If the message about failure does not appear during operation, it is necessary to make iTunes to the list of antivirus exception.

Method 4. Scanning for viruses

Malicious programs that have written on a computer can easily prevent the recovery procedure through Aytyuns. Scanning hard disk Antivirus or attending utility will help get rid of "pests" and stabilize the operation of the application.

Method 5. Using another firmware

Often an unknown error 9 in iTunes, similar to " blue screen Death "on Windows arises as a result of the use of poor quality assembly of custom firmware. If previous solutions options have not been effective, it is better to download the original iOS version or other custom firmware.

Method 6. Reinstall iTunes

Damaged program files can also become a culprit of communication disorders. Sometimes the problem is decisive full removal Aytyuns with all components and reuse latest version Service.

IMPORTANT. To perform the operation of uninstalling it is convenient to use special applications, then the process is faster and a thorough cleaning of the disk from the program files is ensured. You can re-install iTunes after rebooting.

Method 7. DFU Mode

Often get rid of the error 9 in iTunes when restoring iPhone 5S and other versions, you can using emergency dFU modeswhich is able to help in emergency situations. Enter iPhone to this state as follows:

  • turn off the device, connect via the original uSB cable to the computer;
  • we run the iTunes application launch;
  • click the "Power" button and hold it for 3 seconds, then press "HOME", without releasing the power button;
  • hold at the same time and "Power" and "Home" 10 seconds;
  • let's release the power button, and keep the "home" until the program detects the device in DFU mode.

The only possible action "Restore iPhone" will appear, run the process by pressing this button and follow the instructions on the screen.

Method 7. Performance on another computer

It is worth trying to carry out the procedure on another PC or laptop, if none of the ways could help. Perhaps the problem lies in the computer settings or any iron malfunctions. But if the error 9 met again, then, most likely, apple hardware problems are present. Frequently on the iPhone 5S error 9 occurs due to the fallen soldering under the processor, which can be associated with a blow or a drop of smartphone. Also the culprit of trouble can be damaged to the I2C bus or NAND memory. In such cases, the device diagnostics is necessary and the elimination of the problem in the service. With no special skills, it is better not to perform a processor repeated or even replacement of memory independently, no matter how simple the process does not seem.

Error 9 iPad. It is usually not like errors 4013/4014, but as soon as you encounter a mistake, do not be afraid as it is easy to decide, like other mistakes. Also other errors in iTunes, iPad when trying to update or restore iPhone 4/5/6/7/8 or iPad / iPad Mini / iPad Pro /. This error may occur when:

  • Safety or firewall block iTunes program from visiting Apple servers;
  • USB interrupts the connection due to a faulty cable, ports or other;
  • There is a network parameter error; ()
  • iPhone / iPad is able to hacked.

As you can see, it can be a hardware problem, as well as the problem of software. It is much easier to determine with the hardware problem, we will first try to correct the error 9 iPad from the hardware aspect, and then will dig into the solution-review software.

Questions hardwareMainly, are external reasons that belong to the USB connection: cable, port, computer, iPhone / iPad. When the USB connection is disabled or freely, all this can cause errors in iTunes.

Cable: Make sure you use workable apple cable Or another certified 30-pin cable that is suitable for your iPad or iPhone. You could use another cable for connecting and see if the error 9 appears.

USB ports: Try to connect the iPad or iPhone to another USB port of the computer. Sometimes, this is one of the USB port, which is damaged or not working at all.

A computer: Try to make your operation in another computer to restore or update your iPhone. Also make sure you use iTunes last versions.

IOS devices: Restart your iPhone or iPad to correct any possible glitches on the iOS device.

If the 9 iPad error will continue, you may have to apply some software solutions.

Error 9 iPad, solving problems of software issues.

Software issues are diverse and complex. For ordinary users like us, which are not enough for technology, all-in-one software is the best option.

For software use one simple way to fix various problems. iOS systems: errors in iTunes, iPhone or iPad stuck in Recovery mode / DFU mode or black / red / blue screen ... So with software? You should not find out what causes an error 9 or try different solutions one by one. Just follow the instructions for the program and press multiple buttons. Software will take care of all technical tasks.

Advice:

  • The program will automatically update your iPhone / iPad on new version iOS, after repair.
  • Jailbreak or unlock the Device Sim use the appropriate guide or again the lock for free after the error is fixed.

1. Download & Start Restore IOS System

Download the program to the computer and find a feature in "Additional tools"\u003e "Restoration of the IOS system".

2. Detect iPhone or iPad

Connect the iPhone or iPad to a computer via a USB cable. The program will determine the device and decide if it is in an abnormal state. Click the "Confirm" button to correct the abnormal for the iPhone.

3. Put the iPhone / iPad to restore mode

You will see the instructions on iPhone 4/5 / 5C / 6/6 plus / 7 or iPad in recovery mode. Fixed 9 iPad error in recovery mode will not delete all data on your device.

4. Check information entry devices

The program will display the device information. Check if the correct information about your device. This is important because the program will download the plugin for your device in accordance with the information.

Council: If you are not sure about the device model, click on the question mark to see the instructions on how to check the model number on the iPhone or iPad.

5. Download app and fix errors in iTunes

Click the "Restore" button to start downloading the application and repair iPhone And iPad from error 9. Please do not twitch, or do not disconnect your iPhone / iPad during this process. The device will reboot when the repair is completed.

Now you updated the device with iOS latest version with error 9 fixed.

Security Check / Anti-Virus / Firewall on Computer

When updating or restoring iPad devices or iPhone, iTunes program For access to various network servers. If security, antivirus, firewall, the program will prevent communication with iTunes from the server.

Therefore, make sure your computer does not use a proxy / VPN, which can block the connection between iTunes and Apple servers. And if you have security or antivirus on the computer, temporarily disable the programs, as well as firewall. If on iOS update Or recovery passes smoothly when disconnected, enable options after updating or restoring the iPhone or iPad.

Error 9 occurs in iTunes when users cannot restore their iPhone device. Full error message: "The iPhone" iPhone "cannot be restored. An unknown error (9) occurred.

Apple manufacturers recognized the error message and even published the necessary documentation on their website, on this matter. According to them, this error occurs if the Apple device is turned off during the update or recovery. We have collected some solutions that include basic fixes to help you solve your problem. Perform successively our recommendations.

Error 9 is one of the most common errors faced by users when using iTunes. Here are some of the reasons why this error message may appear on the screen of your computer.

  • USB cable or port fault: Since this error means that there is a connection problem, you may have a faulty USB cable or port, which prevents the connection.
  • Device in error state: It is known that there are always certain errors on Apple devices. A simple restart will update the configuration and eliminate the problem.
  • Security Service: On your computer, protection mechanisms that can block the connection with your device can be enabled.
  • Old iTunes version: Apple quite often produces new updates iTunes. To correct errors and improve functions. Yours iTunes application There must be the latest version before you try to use it to restore or update.

Before starting the solutions, make sure you entered the system of your computer as an administrator. In addition, you must have an open active Internet connection. Network without proxy and VPN.

Solution 1. Cable Replacement or Port Change

If you are faulty cable, there is a possibility that the process of recovery or updating your iPhone can be interrupted. iTunes requires iPhone to stay connected to a computer during the entire update or recovery process. If the connection is interrupted, the process will stop.

You must replace the cable that you are used as a means of communication between your iPhone and iTunes. In addition, you should also try to change the port to which you connect the cable. After replacing the cable or port, start the process again and see if this error disappeared.

Do not go to other solutions if you are faulty cable or USB port.

Error message 9 may appear in your iTunes if an incorrect configuration or incorrect settings are stored on the pairing device. This is a common cause not only for iPhone, but also other devices. With a large number of applications and modules, the smartphone is often moving into an error state. Perform a forced reboot of your device and see if this will correct the problem.

For iPhone X / 8/8 S / Plus:

Press the volume button, then immediately the volume button immediately, and then press and hold the power button while the Apple logo appears on the screen.

For iPhone 7/7 S / Plus:

Hold at the same time the on / off button and decrease the volume until the Apple logo appears on the screen.

For iPhone 6/5 / S / earlier models and iPad:

Press and hold the Home button and the Power button until the Apple logo appears on the screen.

After a successful restart, connect the iPhone to the computer and check whether the problem is eliminated.

Decision 3. Disable anti-virus software and firewall

If both of the above methods did not work, you can try to disable antivirus software and make sure that iTunes has appropriate firewall resolution. Antivirus often comes into conflict with applications or blocks them (false response). You can temporarily disable antivirus software and check if your problem will eliminate. Make sure you disable firewalls on your computer (if any).

Decision 4. ITunes update to the latest version

If all of the above methods do not solve problems, then it is probably a problem with the iTunes itself. Apple releases frequent iTunes updates to correct errors and make improvements. If you try to perform the recovery function or update through more old version iTunes, then you should immediately update it.

  1. Open the iTunes application. Click on the "iTunes" button in the upper left corner of the screen and select "Check for updates".
  2. Now let the application connect to remote servers and download the latest version of updates. After restarting the computer and check if the problem is eliminated.

Decision 5. Using third-party software

There is another workaround to find a solution for the iPhone, which issues an error code 9 when restoring or updating, is the use of third-party software to perform this task. There are some free applicationswhich are designed to help you return control over your iPhone. One of these applications is REIBOOT. We studied some reviews, and in most cases they were positive. You can find other options, but first of all make sure that you have saved backup copies of your data.

Solution 6. Using recovery mode

ITunes has a built-in recovery feature that allows the phone in recovery mode, connect to a computer and perform basic operations, including updating or restore iPhone.. In this solution, your data will be deleted, so we give this solution very low priority. Continue only if your important data is reliably saved elsewhere.

  1. Make sure your iPhone is updated to the latest version. Translate it to recovery mode.
  2. When the iPhone goes into the recovery mode, connect it to the computer and wait until iTunes detects it.
  3. Now when the query appears, select "Update" and wait for the process. It may take a few minutes, so you are taking patience.

We hope that with the help of the above methods, you still managed to eliminate the error 9 in iTunes and you restored / updated your device from Apple.

Found a typo? Highlight the text and press Ctrl + Enter


Editing the Windows registry manually to delete key errors error 9 is not recommended if you are not a PC maintenance specialist. Errors allowed when editing the registry can lead to the inoperability of your PC and put irreparable damage to your operating system. In fact, even one comma, delivered not in the place, can prevent the download of the computer!

Because of this risk, we strongly recommend using a trusted registry cleaner such as WinThruster [Download] (Developed by Microsoft Gold Certified Partner) to scan and correct any error-related problems 9. Using the registry cleaner [Download], you can automate The process of finding damaged registry entries, references to missing files (for example, causing an error %% error_name %%) and non-working links within the registry. Before each scanning is automatically created backup copy, allowing you to cancel any changes to one click and protecting you from possible damage to the computer. The most pleasant thing is that the elimination of the registry errors [Download] can dramatically increase the speed and performance of the system.


A warning: If you are not an experienced PC user, we do not recommend editing the Windows registry manually. Incorrect use of the registry editor can lead to serious problems and demand reinstalling Windows. We do not guarantee that malfunctions that are the result of the incorrect use of the registry editor can be eliminated. You use the registry editor at your own risk.

Before manually restore windows registryYou must create a backup by exporting a part of the registry associated with error 9 (for example, iTunes):

  1. Click on the button To begin.
  2. Enter " command." in lock search ... do not press ENTER!
  3. Holding the keys Ctrl-Shift. on the keyboard, click ENTER.
  4. A dialog box for access will be displayed.
  5. Click Yes.
  6. The black box opens with a blinking cursor.
  7. Enter " regedit." and press ENTER.
  8. In the Registry Editor, select the error-related key (for example, iTunes) for which you want to back up.
  9. On the menu File Choose Export.
  10. In the list Save B. Select the folder to which you want to save the iTunes backup.
  11. In field File name Enter the name of the backup file, for example, " iTunes reserve copy".
  12. Make sure in the field Export range Selected value Selected branch.
  13. Click Save.
  14. The file will be saved with extension.reg..
  15. You now have a backup of your iTunes-related registry entry.

The following steps with manual editing of the registry will not be described in this article, since it is highly likely to damage your system. If you want to get more information about editing the registry manually, please read the links below.