The Nokia lumiya phone does not turn on. Nokia Lumia does not turn on. When the smartphone cannot get the IP address
In this article we will see what to do if it does not turn on Nokia Lumia 1320 and similar smartphones Lumia, we will try to reinstall the firmware with the program "Lumia Software Recovery Tool"on a non-working phone.
If for some reason it freezes, Nokia Lumiya does not turn on or does not turn on after firmware update then you can try reinstalling the software using the Lumia Software Recovery Tool. This program will help you fix errors and restore software on phones with an operating system Windows Phone 8, you can use it to fix a phone that won't turn on.
Attention!!! Everything that you do with your phone, you do voluntarily at your own peril and risk! The site administration is not responsible in the event of a malfunction of your phone, since no one is insured against this. If you have new phone which is under warranty or you are afraid that your phone may deteriorate by using this way then you can contact service center... Good luck!!!
And so if our Nokia Lumia 1320 or a similar smartphone Lumia does not turn on, then you can try to reinstall the phone's firmware. First, you need to download the "Lumia Software Recovery Tool" from the official website for this, follow this link and download from the direct link. To work with the program, the computer must have the operating system Windows 7 or more. a new version, the program weighs about 18 MB.
Attention! By applying this recovery method, all information on the phone will be deleted, including contacts and installed applications... Before updating the software, charge your phone fully, or at least for at least 20 minutes. During the installation of the firmware, you cannot use the phone, as well as turn it on and off or do other actions with the phone.
After you have downloaded and installed the "Lumia Software Recovery Tool" program on your computer, you need to launch it, after which you will see main screen programs. Next, disconnect all phones connected to the computer and click in the window at the bottom of the program "The phone does not start or does not respond." After that, a new window should appear with the inscription turn off all phones, click "Continue". Further we connect Nokia Lumia to the computer via USB cable, if the phone asks about the connection mode, select Nokia Suite or Modem. After discovering Nokia program Lumia, follow the instructions in the program window. Agree to install the software by clicking on "Install" and agree that everything in the phone will be deleted, put a tick and click "Continue". Then we will wait a little while the compatibility check is being carried out, downloading and installing software on the phone, depending on the speed of the Internet connection. Next, your phone will restart. After completing the flashing process, if necessary, turn on the phone manually.
- I hope this article helped you about what to do if Nokia Lumia does not turn on and you were able to restore your Lumia phone to work.
- We will be very happy if you add reviews, comments, useful tips and will provide mutual assistance in solving problems related to Nokia Lumia. Perhaps your advice will help solve the problem for those users who are looking for information that you will add.
- Thank you for your responsiveness, mutual help and helpful advice!
All smartphones of the Lumia line, especially latest models, have proven themselves well as phones, which in very rare cases give a soft or hardware failure at work. But still, this is simply hardware, and like any other smartphones, they sometimes do not see the connected Charger or don't want to start. The reason for all this is a software error or simply a "bug" that prevents your device from working without failures. For the entire line of Nokia Lumia with Windows Phone 8, this problem can be solved in the following way:
- we connect the phone to the power supply;
- simultaneously hold down the buttons to turn on the phone and decrease the volume for about 15-20 seconds;
According to the idea, after these simple manipulations, the phone should come to life. But if nothing has changed, try the same procedure, just before that, connect your gadget to power for 20-30 minutes. As phone owners write, going through this, the first option basically helps, without using a charger.
I know one more option is hard reset settings ( hard reset). How to do it? Very simply, we hold together three buttons: volume down, camera button and phone power button. But I dare to fill you that after applying a hard reset, all personal content (contacts, photos, video files, applications and games) will be deleted on your smartphone.
And after watching this video, you will be even more aware of what to do if Nokia Lumia does not turn on:
If these three ways did not bring desired result, then go straight to the Nokia service center, there they will definitely help you.
The mobile operating system Windows Phone is now very actively developing, and it is difficult to argue with that. I also have a Windows Phone (Nokia Lumia 925) and I'm very happy with it. To be honest, Android is bored, I want something new. But this article is not about my Lumia, or which OS is better. Phones on this operating system work stably, and in terms of Internet access via Wi-Fi, everything is just as good.
For example, for several months I have not noticed a single problem in which Nokia Lumia would not want to connect to Wi-Fi, or the Internet would not work.
But, as I noticed, different questions appear about the problems that still arise when trying to connect a Windows Phone phone to Wi-Fi, or after connecting. Typically, these are problems when the connection to the wireless network is established, but sites on the phone do not open. Or, for example, when Nokia Lumia does not see the Wi-Fi network. And he does not see only one, desired network, and sees the neighboring ones.
In this article, we will try to figure out why there may be problems connecting your Windows Phone to wireless networks, and how to solve these problems. On this moment, WP version 8 (I will show using this version as an example), an update to Windows Phone 8.1 is coming soon. Perhaps there will be some changes in the work with wireless networks.
Windows Phone connects to Wi-Fi, but the Internet does not work
This is probably the most popular problem. And as a rule, it is not the smartphone that is to blame for this problem, but the access point itself (router). You connect the phone to the network, as I wrote in the article, it connects (status: connection established), but when you try to open the site in the browser, an error appears: “The page cannot be displayed”... Applications such as VKontakte, Twitter, Skype cannot go online.
When the smartphone cannot get the IP address
Usually, routers distribute IP addresses themselves, they have a DHCP server enabled. But it happens that DHCP is disabled for some reason. (when, for example, IP is registered manually on devices)... To be honest, I have not found how to manually register an IP address on Windows Phone 8. I think that in Windows Phone 8.1, this problem will be fixed.
If your phone cannot receive IP, then you will most likely see an error, something like: “The phone cannot connect to Wi-Fi network because the network is not responding. Please try again later ”... Or, next to the name of the network, there will be just an inscription "Protected".
You need to check if the DHCP server is enabled in the router settings. If not, turn it on. How to do this, I wrote in a separate. Look after the heading “Check if the DHCP server is enabled on the Wi-Fi router”.
You can also try which wireless network is running on. Try, for example, only n, or g.
Nokia Lumia does not see Wi-Fi network
When I write Nokia Lumia, I have to enter any phone on Windows Phone 🙂, you get the idea.
Highlighted on some forum the problem that Lumia (I don't remember exactly which model), did not see home wireless network... It simply wasn’t on the list of available networks. The problem is not uncommon and can occur on any device.
So, in the case of Microsoft's operating system, I would also advise you to change the channel on which the router broadcasts your wireless network. How to do this is written in detail. Since it is the interference on the channel that usually causes these problems. Try some kind of static link, not Auto mode. And don't put the channel higher than 12th.
Afterword
It seems to have written about all the popular problems. If you are faced with any other problem in the Internet via Wi-Fi on Windows Phone, or you know some new solutions to the problems described above, then you can share useful information in comments. Don't be lazy 🙂
More on the site:
Internet over Wi-Fi not working on your phone with Windows Phone 8 (8.1)? Solving problems with connecting to Wi-Fi on Nokia Lumia updated: June 6, 2014 by the author: admin
A review of the Nokia Lumia 520, of all the "lumias" in general, or of the OS Windows Phone 8 - it's hard to say how best to title this article. However, in our case, the problem manifested itself in the Nokia Lumia 520, and we'll start with it.
I gave this yellow smartphone to my wife for her birthday earlier this month. The device is certified for Russia (Rostest). On the same day, we went to the MTS store to exchange a regular SIM card for a microSIM. Exchanged. Since then, the experience of using the device began. By the way - the firmware on the smartphone is the latest: updates were immediately installed "over the air" through the appropriate menu.
The problem manifested itself already on the second day: an outgoing call was made, the connection was established, but in the conversational dynamics there was silence, the interlocutor was not heard. The chime did not help, the sound reappeared only after the phone was rebooted.
We thought - whoever does not happen to, the device is complex, malfunctioned, or maybe the case is in the MTS or SIM card. But a day later, the situation repeated itself - already with an incoming call. The phone with the included ringtone just vibrated corny, when answering, there was deathly silence in the speaker. The microphone probably didn't work either. The second call did the same. Again, only a reboot helped.
Of course, we were upset, but considering that the reboot helps, we decided that this was clearly a software issue and it was worth waiting for software updates. Moreover, two weeks have passed and it will not be possible to return the smartphone back to the store.
Two more days passed, then my wife was listening to music with headphones on her smartphone, and at that moment I called her: again the same problem - I can't be heard, I didn't hear her either. She tried to speak both through the headset and without it. After the connection was interrupted, the music did not play either - the device gave some kind of error. Whether with headphones or without. The reboot helped, but literally half an hour later the jamb appeared again! At the same time, I myself tormented the device for a long time, trying to find a way out - the music in the player did not play (the smartphone tried to open each track for a long, long time, but to no avail), I also failed to listen to the ringtone. The sound also did not enter the headphones (already the conclusion - the speaker itself is working). And, of course, the phone did not ring when incoming call, but only blinked the screen, and after lifting the receiver the speaker remained dead.
An attempt to adjust the volume, change the melody, turn off the 3G Internet or switch the phone to 2G mode, turn off the power saving mode and other manipulations did not lead to anything. Restart only. At the same time, the phone is practically "clean" - contacts are loaded, working mail is configured, Skype is installed, Mail-agent and that's it. No viruses for you.
I decided to contact Nokia for help. To do this, I went to their official website and in the "Contacts" section I chose "Visit the support page". There is a field "Need additional support" with the column "Enter the serial number (IMEI) of your phone", which I did, having learned by * # 06 #, after which I logged in under my account Microsoft record and I had the opportunity to talk with a specialist technical support Nokia online chat.
The girl quite tactfully and skillfully answered all my questions regarding the described bug. Her opinion is the matter in the new SIM card, which was incorrectly registered in software phone. She did not hear anything about the jamb I described, the problem is not massive (according to her information), so I was asked to make a backup of all data and make a general reset of the phone to factory settings. Thus, the software will be completely reset and the glitch should disappear. In principle, the usual version of the proposed solution by any support service: a) do a general reset b) replace the SIM card.
We listened to the council and made a general reset. Of course, it didn't help - today the situation has repeated itself... The phone rang, but after answering - silence, no voice can be heard. The chime is just vibrating and the same silence in the speaker, the microphone does not work either.
At the same time, I googled this topic by asking the search engine such queries as “nokia lumia sound disappears”, “nokia lumia speaker sound disappears”, etc. As a result, I realized that the problem is quite widespread and does not know about it, apparently, only the manufacturer himself (as usual, however). Here are some examples:
1. Question / answer on the Microsoft site regarding the Lumia 920 - answers.microsoft.com:
2. Question / answer on the unofficial site dedicated to Nokia Lumia - lumiaru.com:
3. In the same place, but about another model - Lumia 720:
4. Discussion on the forum dedicated to Windows Phone - w7phone.ru:
5. Discussion of Nokia Lumia 520 on the famous resource w3bsit3-dns.com:
6. Discussion of a similar bug in Lumia 920 on the official Nokia support forum:
And that's not it. Earlier, I found an example of a sound loss problem in the FAQ on the site itself operating system Windows Phone. The decision was to make a general reset or stomp in the SC. Only meaning?
I also came across a topic on some forum with exactly the same jamb, only this time on a Windows smartphone made by HTC.
Output: the described problem is not only with Nokia Lumia, but with Windows Phone 8 in general. Or a Windows glitch with a specific application appears. Perhaps a jamb with some specific micro-SIM cards (MTS?), Although the sound we lost not only at the time of the communication session, but simply while listening to music. That is, the buyer of any smartphone on this operating system is not insured against this nuisance. And the jamb is clearly not new, but very, very sad, and when it is finally found, understood and corrected is still unknown to science. Maybe never. But still we wait and hope. For, frankly, I don't see any point in carrying the smartphone to the service center - the malfunction is most likely a software malfunction, and there is simply no cure for it yet. Is that flashing the smartphone to custom firmware at home with the loss of the official warranty. Maybe it will help, but I won't say for sure - I haven't tried it. Or this case is individual, because it concerns only the nth audience of users of certain applications. Wait and see.
PS. Asked a question about the issue on the official Nokia support forum. My topic was glued in the form of a message to a whole thread of the same victims. There is only one complaint - the sound disappears. As an assumption, the situation is typical for those who have the Mail agent or ICQ installed. In our case, there is a Mail agent. Now we will demolish it and test it. Then I will unsubscribe as a supplement to the article. Discussion on the link.
Update as of 12/24/2013
So, uninstalling the Mail Agent app is really solved the problem: During the last 5 days, the sound in the smartphone has no longer disappeared. What conflicts with what - Mail agent with Windows Phone or Windows Phone with Mail agent - remains a veil of secrecy. However, the pill was found, therefore, if you are worried about the same jamb, then you can eliminate it by simply demolishing the curve of the application.
Nokiaconnects.com 10 valuable tips every user should read about Nokia smartphones Lumia. Tips are based on various topics discussed in the Nokia Support Discussions.
1. Pressing the volume button during a call mutes the sound, but does not drop the call.
2. Pressing and holding the camera shutter button will open the camera application even if the phone is locked.
3. Opening the calculator and flipping the phone to landscape mode turns the calculator into a scientific calculator.
4. You can add additional languages to the layout. To do this, go to Settings> Keyboard Language and select the required languages there.
5. To turn off autocorrect, go to Settings> Keyboard Language, tap Input Settings, tap tap to change, and uncheck Correct misspelled words.
6. You don't need a separate app for making a to-do or shopping list. You can use the standard Office for this purpose. Go to Office, select your notes, add a new note by clicking the "+" icon, write what you need to do and pin it to the start page.
7. If you know that a new version of an application has been released, but you are not shown that it is available, you can force download it (if it is available in your country). Find it in the market, click the submit button, then click the return button and you will see that the refresh button has appeared.
8. If the battery runs out faster than usual, disable the option to speed up the connection to services in the phone search settings. The phone search service will continue to work, but the battery will be consumed less.
9. : If you are having problems connecting to the Internet via a mobile connection or with by sending MMS, use special application for settings network connections which can be found in the Nokia section of the market.
10. When the battery is completely discharged, the phone will turn on faster if you connect it to a computer instead of a charger.